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3.3

Average

TrustScore 3.5 out of 5

12 reviews

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3.3

All reviews

(12)

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Rated 1 out of 5 stars

Booked in a Sunday for my son to okay

Booked in a Sunday for my son to play, I came In with a can of monster in hand no member or staff said anything to me, as I sat down and ordered my food and latte for partner again nothing was said.. only to be asked 10 mins after by a member of staff I’d not seen to leave the premises with the energy drink.. I think this is a abit extreme I would have happily put it in the bin but the fact I was asked to leave the premises is just ridiculous, I’ve never been made to feel like that at any kids venue. Horrible approach by the staff member and just plain stupid.
I am an adult of consenting age I should be allowed to drink whatever I want, this should be advertised on the building if they don’t want any of other drinks bought in.

November 5, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible experience

The Owner or manager had terrible manners and attitude from the outset, we booked the whole room/venue for two hours for our childs party and where immediately told at the door that we were not allowed to bring a small bottle of water into the venue, very rudely I might add. now we thought ok and put it to one side for the sake of our children but over the next two hours we where met with all sorts of small issues, dirty looks and clear attitude from staff and management to dirty toilets, dirty cutlery and glasses, generally grubbiness in a few areas and what we believe to possibly be rat or mice droppings in an uncleaned area that was obviously missed by the cleaners although we could not confirm this it may have been other waste, very poor quality food and drink with small portions , dirty food prep surfaces, astronomical prices and all designed to pump you for every penny they could, we gave it every chance but left feeling disappointed and disgusted, not an environment I’ll ever put my children in again…..Beware of this venue, there’s much better value for money places that are much cleaner and safer…….Check what sort of person the owner and disgraced police officer really is, pc ian biggin falsifying statements, a liar through and through….shame

September 3, 2023
Unprompted review
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