Labellov Reviews 

989
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality and accurate descriptions, often finding items in amazing or near-perfect condition. Many highlight the super-fast and reliable delivery service, with items arriving quickly and always well-packaged. People also appreciate the overall excellent service, noting professional communication and smooth transactions. The impressive selection of both vintage and newer luxury items is frequently mentioned, making it a go-to for authentic preloved pieces. Many find the online shopping experience easy, with clear instructions and good communication, leading to high customer satisfaction and repeat business.

What people talk about most

Product

Reviewers express high satisfaction with the product, consistently noting that items arrive in excellent... See more

Quality

Customers had positive experiences with quality, consistently describing items as beautiful and in good or... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the fast and superfast shipping,... See more

Service

Consumers find service to be positive, with many reviewers describing it as great and amazing. Customers... See more

Price

Users describe ambiguous interactions with price, with many reviewers praising the amazing and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The descriptions are correct - absolutely no unexpected surprises. Friendly, professional staff. Labellov has been going strong for a long time, where others have tried and failed, their concept wo... See more

Company replied

Rated 5 out of 5 stars

I am beyond words for the beautiful bag I purchased from Labellov. The condition is insane for this price, cannot take my eyes off my new Prada! Thank you so much for the amazing service!

Company replied

Rated 5 out of 5 stars

My order was shipped with lightning speed and arrived nicely packaged. This is my sixth bag bought from Labellov and their selection (wonderful vintage as well as newer treasures) and prices are amazi... See more

Company replied

Rated 5 out of 5 stars

I was skeptical to a webshop in a far of country (i live in sweden) . When i did the transaction i got a messege that something went wrong and then i logged in my bank and saw the money was sent away... See more

Company replied


Company details

  1. Handbags Shop
  2. Second Hand Store
  3. Vintage Clothing Store

About Labellov

Written by the company

Buy and sell 100% authentic designer bags and accessories from brands such as Chanel, Louis Vuitton, Delvaux, Hermès and more online, in the shop in Antwerp or Knokke.

Sell your own designer bag and earn money! www.labellov.com

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

989 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(989)

134 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

I received an impecable

I received an impecable, gorgeous and fantasic Delvaux. Very happy with my purchase, great service.Thank you Labellov !

April 7, 2025
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Reply from Labellov

Thank you for your wonderful review! Happy to hear you are pleased with your Delvaux bag 🧡. Thank you for shopping at Labellov!

Rated 3 out of 5 stars

I bought a preloved LV bag

I bought a preloved LV bag, the delivery went smoothly, the bag arrived, the bag is authentic, I only give 3 stars because the description said there were a few stains on the inside and outside, but upon inspection the canvas was punctured in 1 place. I would have liked to have known this before I bought the bag, this is better stated in the description to avoid disappointment.

March 28, 2025
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Reply from Labellov

Thank you for your feedback and for your purchase. We're glad the delivery went smoothly and that you're happy with the authenticity of the bag. We're truly sorry to hear about the puncture not being clearly mentioned—this should have been better communicated, and we’ll make sure to improve the accuracy of our descriptions moving forward.

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Rated 5 out of 5 stars

Perfect experience!

Perfect experience!
Fast delivery, superb handbag. Very happy with my purchase

March 7, 2025
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Reply from Labellov

Thank you for your wonderful review!
Happy to hear that you enjoyed shopping at Labellov. Enjoy your new treasure, and we look forward to welcoming you again at Labellov online or in one of our stores. 💕

Rated 5 out of 5 stars

Swift delivery + quality exactly as described

Swift delivery, quality exact as described on website

March 2, 2025
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Reply from Labellov

Thank you for your wonderful review! We're happy to hear that you enjoyed shopping at Labellov. Enjoy your new treasure, and we look forward to welcoming you again at Labellov. 💕
Kind regards, Nina

Rated 5 out of 5 stars

Everything as described and super fast…

Everything as described and super fast shipment . That bag i bought is really hard to find . It's actually a collectors piece and the price was unbelievable cheap. Will definitely buy from labellove again

March 2, 2025
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Reply from Labellov

Thank you for your wonderful review!
We're thrilled to hear that you found such a rare collector's piece at an incredible price at Labellov. It’s always exciting to match special bags with the right owners! Enjoy your new treasure, and we look forward to welcoming you again at Labellov. 💕

Rated 5 out of 5 stars

Trust

Honest descriptions, fair offers!

March 1, 2025
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Reply from Labellov

Thank you for your positive review!
We're delighted to hear that you are pleased with our service and products. We always strive to provide the best service possible. Hope to welcome you again soon! 🫶🏻

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Rated 5 out of 5 stars

All things went as planned and in due

All things went as planned and in due
Time

February 17, 2025
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Reply from Labellov

Thank you for your positive review!
We're delighted to hear that you are pleased with our service and products. We always strive to provide the best service possible. Hope to welcome you again soon! 🫶🏻

Rated 5 out of 5 stars

Perfect and great service

Perfect and great service! The item was exactly as described.

February 21, 2025
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Reply from Labellov

Dear Lieve

Thank you for your wonderful 5-star review! We are happy to hear that you are satisfied with the Labellov service - we wish you lots of happy moments with your beautiful purchase and hope to welcome you again soon on Labellov.com.

Kind regards
The Labellov team

Rated 4 out of 5 stars

Good staff

Good, helpfull and friendly staff.
Lots of nice articles for sale but some belts (vuitton, burberry) had scratches

February 4, 2025
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Reply from Labellov

Dear

Thank you for your wonderful review! We are happy to hear that you are satisfied with the Labellov service - we wish you lots of happy moments with your beautiful purchase and hope to welcome you again soon on Labellov.com.

Kind regards
The Labellov team

Rated 5 out of 5 stars

Such a beautiful store , I ordered different items ( bags…

I bought different items ( bags ,clothes , accessories) on multiple occasions , every item was impeccable , delivery service likewise , highly recommend !

February 1, 2025
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Reply from Labellov

Dear Sofie

Thank you for your wonderful 5-star review! We are happy to hear that you are satisfied with the Labellov service - we wish you lots of happy moments with your beautiful purchases and hope to welcome you again soon on Labellov.com.

Kind regards
The Labellov team

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Rated 5 out of 5 stars

👍👍👍👍

Great shopping experience. wonderful customer support (thank you Nina), exquisite products.

February 7, 2025
Labellov logo

Reply from Labellov

Dear Andrea

Thank you for your wonderful 5-star review! We are happy to hear that you had such a wonderful shopping experience - we wish you lots of happy moments with your beautiful purchase and hope to welcome you again soon on Labellov.com.

Kind regards
The Labellov team

Rated 5 out of 5 stars

Fantastic Customer Service

Fantastic communication and customer service, beautiful product.

January 27, 2025
Labellov logo

Reply from Labellov

Thank you for your kind words and the fantastic 5-star review. We wish you lots of happy moments with your purchase and hope to welcome you again soon at Labellov.com!

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