Labellov Reviews 

989
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality and accurate descriptions, often finding items in amazing or near-perfect condition. Many highlight the super-fast and reliable delivery service, with items arriving quickly and always well-packaged. People also appreciate the overall excellent service, noting professional communication and smooth transactions. The impressive selection of both vintage and newer luxury items is frequently mentioned, making it a go-to for authentic preloved pieces. Many find the online shopping experience easy, with clear instructions and good communication, leading to high customer satisfaction and repeat business.

What people talk about most

Product

Reviewers express high satisfaction with the product, consistently noting that items arrive in excellent... See more

Quality

Customers had positive experiences with quality, consistently describing items as beautiful and in good or... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the fast and superfast shipping,... See more

Service

Consumers find service to be positive, with many reviewers describing it as great and amazing. Customers... See more

Price

Users describe ambiguous interactions with price, with many reviewers praising the amazing and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The descriptions are correct - absolutely no unexpected surprises. Friendly, professional staff. Labellov has been going strong for a long time, where others have tried and failed, their concept wo... See more

Company replied

Rated 5 out of 5 stars

I am beyond words for the beautiful bag I purchased from Labellov. The condition is insane for this price, cannot take my eyes off my new Prada! Thank you so much for the amazing service!

Company replied

Rated 5 out of 5 stars

My order was shipped with lightning speed and arrived nicely packaged. This is my sixth bag bought from Labellov and their selection (wonderful vintage as well as newer treasures) and prices are amazi... See more

Company replied

Rated 5 out of 5 stars

I was skeptical to a webshop in a far of country (i live in sweden) . When i did the transaction i got a messege that something went wrong and then i logged in my bank and saw the money was sent away... See more

Company replied


Company details

  1. Handbags Shop
  2. Second Hand Store
  3. Vintage Clothing Store

About Labellov

Written by the company

Buy and sell 100% authentic designer bags and accessories from brands such as Chanel, Louis Vuitton, Delvaux, Hermès and more online, in the shop in Antwerp or Knokke.

Sell your own designer bag and earn money! www.labellov.com

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

989 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(989)

134 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect and correct product

Perfect and correct product. Good and quick service

January 26, 2025
Labellov logo

Reply from Labellov

Thank you for the great review, we wish you lots of happy moments with your purchase and hope to welcome you again soon on Labellov.com!

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Rated 5 out of 5 stars

I have a super bag🤎

I have a super bag🤎
I adore the vintage toiles de cuir😊
My first bag, was a present from my boyfriend ( now husband for over 30 years ) … in 1990 : le pin in toiles de cuir🤎

January 12, 2025
Labellov logo

Reply from Labellov

Thank you for your wonderful review, we are so happy to hear how excited you are with your beautiful bag! Thank you for sharing your beautiful love story! We wish you lots of happy moments with your purchase.

Kind regards
The Labellov team

Rated 5 out of 5 stars

a lot of choices with nice pictures

a lot of choices with nice pictures. Easy to select and buy

January 3, 2025
Labellov logo

Reply from Labellov

Thank you for your kind words and the 5 stars! ⭐⭐⭐⭐⭐
We are happy to know that you are pleased with our wide variety of designer bags and accessories, as well as the photos we take of our items. Thank you for being a valued customer, we appreciate it!

Kind regards
The Labellov team

Rated 1 out of 5 stars

Still waiting for 1 article

Still waiting for 1 article, one article after payment sold out

January 1, 2025
Labellov logo

Reply from Labellov

Dear Mrs. Swinkels

Thank you for your message.
We were suprised to learn about an issue with your order through review, as we haven't received any communication through our customer service channels from your side. We are always available through email, phone, whatsapp and in person in one of our stores. As soon as we learnt about a possible issue, we have reached out to you and started an investigation with our courier service DHL Express. As mentioned by email we will keep you posted on the progress.

We want to emphasize that we put in the work to offer a top notch experience when shopping on Labellov.com. We are sorry to learn about an issue with the courier company, and although this is a third party that we unfortunately do not have full control over, we will try our very best to offer you the best service resolve this in the best way possible.

Kind regards
The Labellov team

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Rated 5 out of 5 stars

So excited

So happy with my New bag! The bag is like in was pictured in the website. And knowing it is 100% certified is a big plus. Very quick delivery also!

December 15, 2024
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Rated 5 out of 5 stars

Found my dream bag 😭💕


I am beyond thrilled with the service and my purchase!

After searching for this bag since February 2023, I finally found it here – brand new 😭💕.

The team is incredibly professional, helpful, and unbelievably fast.

I do have two suggestions for improvement:
1. It would be great to offer online payment options, like PayPal, instead of just bank transfers. As someone outside Europe, this would have made the process much easier.
2. Including duty and import fees in the original payment would simplify the overall experience.

Other than that, they are absolutely fantastic 👏🏼!

November 28, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. I have been looking for these sunglasses for 5 years
It’s worth paying the extra shipping. My package arrived so quickly.

November 20, 2024
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Rated 5 out of 5 stars

Great piece!

Great price for a piece I’ve been looking for for a while! Fast shipping too! If I could change one thing though, it would be great to be able to use my credit card or Paypal instead of having to do a bank transfer.

November 11, 2024
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Rated 5 out of 5 stars
Labellov logo

Reply from Labellov

Thank you for your wonderful review, we are happy to hear you are satisfied with the Labellov service and our selection of authentic designer bags.

We look forward to welcoming you again soon on Labellov.com.

Kind regards
The Labellov team

Rated 5 out of 5 stars

Product range

Product range
Correct price
Quick delivery

October 20, 2024
Labellov logo

Reply from Labellov

Thank you for your 5* star review, we are thrilled to read you are satisfied with the Labellov product range, pricing and delivery service.

Kind regards
The Labellov team

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