OMG I love it, particularly the sweary offerings! I wish wish wish they would expand the sandals offering. Or just the objectionable words as brooches, interchangeable with mules/ slippers etc. m... See more
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Review summary
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I needed a unique gift for a friends 40th and Laines delivered the most beautiful plush, glam slippers all the way to Australia. Prompt delivery and packaged so beautifully I simply removed the addres... See more
Beautiful slippers. I have bought many over the years for myself and for gifts and the quality is always amazing. Everyone always complements them and the fact the broaches can detach if needed allow... See more
Company replied
Absolutely first class customer service from Chantelle today, she really went above and beyond when helping me with an exchange. I love everything about this company. The slippers are top quality a... See more
Company replied
Company details
Written by the company
Welcome to Laines London, where comfort meets luxury in a collection designed for the modern woman. As a British company, we began our journey with exquisite slippers and have since evolved into a full range of couture fashion and accessories. Our in-house design team designs each piece with care, ensuring that every look empowers you from morning to evening. At Laines London, we prioritize femininity, effortless style, and wearability, conducting regular fit tests and rigorous quality control to ensure that our fashion and footwear embrace you in a comfort. We are proud that Laines London is an all female run brand
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4.8
Excellent
401 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Laines London
Thank You for your lovely feedback - it is truly appreciated :)
Christmas Slippers
My neighbour directed me to the site as she always buys from you and I was not disappointed the slippers are just lovely and the service was great
December 27, 2025
Reply from Laines London
Thank You for your lovely feedback - it is truly appreciated :)
Amazing customer support!
I had an issue with the delivery and, unfortunately, the shipping company couldn’t do anything to help. However, the store’s customer support was absolutely outstanding. They stepped in right away, handled the situation professionally, and made sure everything was resolved.
In the end, I received my products, which are excellent quality, and the whole experience turned into a very positive one thanks to their support. They truly care about their customers and went above and beyond. They’ve definitely gained a customer for life!
December 27, 2025
Unprompted review
Reply from Laines London
Thank You for your lovely feedback - it is truly appreciated :)
Gorgeous present
Bought for a present and she loved them. The badges are good quality and lovely. Followed size advice and went one size up.
December 24, 2025
Reply from Laines London
Thank You for your lovely feedback - it is truly appreciated :)
Reply from Laines London
Thank You for your lovely feedback - it is truly appreciated :)
Bought a pair of slippers with a…
Bought a pair of slippers with a bulldog broach for a quirky Xmas present for the mrs, she absolutely loved them. Very good quality and true to size. Prompt delivery, even over the Xmas period.
Good experience.
December 18, 2025
Reply from Laines London
Thank You for your lovely feedback - it is truly appreciated :)
Super easy and wonderful company
Super easy and wonderful company - excellent customer service. My friend bought me a pair over Christmas for my birthday on the 29th and I loved them so much that I bought a pair for another friend of mine the next day.
December 19, 2025
Reply from Laines London
Thank You for your lovely feedback - it is truly appreciated :)
Beautiful slippers was such a pleasure…
Beautiful slippers was such a pleasure to give two pairs for Xmas present to my amazing friends and there reactions were worth it !
I would totally recommend this company as the quality and service is brilliant x
I am going g to treat myself x
December 18, 2025
Reply from Laines London
Thank You for your lovely feedback - it is truly appreciated :)
I fell in love
I fell in love with these unique and pretty slippers from Laines London. I was so excited to wear them.
When the package arrived the box looked tampered with. I ordered two pairs of slippers but only one arrived. The receipt was packed for two items.
Chantelle rectified the problem and provided amazing service.
January 5, 2026
Unprompted review
Beautiful slippers that are well made…
Beautiful slippers that are well made and delivered within the timescale quoted. They were bought as gifts and both recipients absolutely loved them.
December 16, 2025
Unique & Comfy Slippers!
First of all, I have two pairs of slippers that I absolutely love! ❤️ Therefore, I decided to send a “pet” pair to a dear friend for the Holidays! Something useful, yet unique! She ABSOLUTELY LOVED them! Received so many complimentary notes from her; all raving about the slippers! They’re cute, unique and more importantly, comfy! I highly recommend ordering this unique company’s products. Delivery is timely, but beware of the high cost for shipping to the United States. (Almost 1/2 the cost of the slippers!). Additionally, as they are shipped by an International carrier, check for the correct delivery address. LainesLondon had it correct, but DHL somehow wrote in an incorrect address!! I noticed it immediately, upon receiving the shipping notification and was able to correct, but it did result in a couple of days delayed delivery.
November 28, 2025
Reply from Laines London
Thank you so much for your lovely feedback - it is truly appreciated.
Amazing slippers but poor quality stitch
Amazing slippers, but the logo came off after wearing them for just a couple of days, so I had to stitch it back on myself. A bit annoying considering the price.
November 29, 2025
Reply from Laines London
Good Morning. Please get in touch with us and we can resolve any issues for you.
Kind Regards
Chantelle
2nd pair excellent quality and so…
2nd pair excellent quality and so quirky. Thank you again
November 28, 2025
Reply from Laines London
Thank you so much for your lovely feedback - it is truly appreciated.
Quality product, quick delivery to Ireland
Bought beautiful slippers for my wife , she loved them. Excellent quality and customer service
November 29, 2025
Reply from Laines London
Thank you so much for your lovely feedback - it is truly appreciated.
Excellent 70th birthday gift for a…
Excellent 70th birthday gift for a person who has everything!
November 28, 2025
Reply from Laines London
Thank you so much for your lovely feedback - it is truly appreciated.
lways had great service from you
Always had great service from you, but really had to chase this order..supposed to take 10 days but 3 weeks today, rang again and promised it would be sent out tonight. Here's hoping..
November 28, 2025
Reply from Laines London
Hello June - thank you for your feedback - having checked your order I can see you chose the sew on option - this is stated online that this service takes an additional 15-20 working days and I can see your order arrived within that stated timeframe
Stunning sleepers and incredible…
Stunning sleepers and incredible quality. Love them!
November 28, 2025
Reply from Laines London
Thank you so much for your lovely feedback - it is truly appreciated.
First class service and beautiful
First class service and beautiful, comfortable slippers. Perfect for a baby shower.
November 23, 2025
Reply from Laines London
Thank you so much for your lovely feedback - it is truly appreciated.
I got these gorgeous slippers as a gift…
I got these gorgeous slippers as a gift but they were too small. I contacted them and explained that I didn’t have a receipt as it was a gift and the customer service was exceptional. They responded within an hour told me to post back and replaced with a bigger pair which they sent straight away at their own expense. I felt I had to write a review as it was a breath of fresh air how they handled my enquiry and just said post back no worries. Special mention to Chantelle who looked after me. You can always tell the quality of a company only when you have an issue that needs to be resolved. Thank you to you and your team. The product is gorgeous and clearly high quality. A perfect gift
December 15, 2025
Unprompted review
Reply from Laines London
Thank You so much for your feedback, it is truly appreciated
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