This company are efficient and fair, offering prompt refunds with no questions if the customer isn't happy. They do well with certain items like jumpers, blouses, skirts at reasonable prices and of g... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Faster delivery than expected. Very easy returns. Colours on website not very true to actual product, which made it difficult to choose matching pillowcases and sheets. It would be great if matchin... See more
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Stunning table, better IRL! 4 star because assembly was a little tricky getting angles right to insert screws correctly. Instructions not clear, but simple enough to build over all. Good delivery.... See more
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The duvet & pillow cases were in the sale the delivery charge was reasonable came within 4 day's well packed has washed well feels very soft i love the design just now needs to be used. very happy wi... See more
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Company details
Written by the company
La Redoute specialist in French Fashion designer clothes at great prices. We have womenswear, menswear, children's wear plus a whole range of home items. Take a look, you won't be disappointed.
Contact info
United Kingdom
- 0330 303 0199
- advisors@redoute.co.uk
- www.laredoute.co.uk
4.3
Excellent
26K reviews
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Easy to order
Easy to order, bit slower to deliver by onlyike 4-5 days
Great product I love it
August 3, 2026
Reply from La Redoute UK
Hi kat,
We're so pleased to hear you found ordering easy and love your product!. We appreciate your feedback regarding the delivery time.
Thanks
Sharron
Beautiful picnic blanket
Beautiful picnic blanket, really nice and big and easily washable.
August 3, 2026
Reply from La Redoute UK
Hi Isabel,
We're so happy to hear you find the picnic blanket beautiful, nice, big, and easily washable. We appreciate your positive feedback.
Thank you
Sharron
Got products promptly
Got products promptly, presented well. Good service. Products exactly like photos
August 3, 2026
Reply from La Redoute UK
Hi Ann,
We're pleased to hear your products arrived promptly and were well-presented. It's great to know you received good service and that the items were exactly as pictured.
Thank you for your feedback.
Sharron
Misaligned holes/screws
The table required us to screw in about 16 screws with an Allan key. But the holes in the legs and frame were not aligned so we could only screw in 12 of them and had to ask a local builder to help us with the others by redrilling the holes.
At this price, I'd expected better
August 3, 2026
Reply from La Redoute UK
Hi Susannah,
We are sorry to hear about the difficulties you experienced with the assembly of your table. It's very disappointing that the holes were not properly aligned.
We are sorry for any inconvenience caused.
Thanks
Sharron
Very good product and effortless to put…
Very good product and effortless to put together.
August 3, 2026
Reply from La Redoute UK
Hi Jan,
We are so pleased to hear that you found our product to be very good and effortless to assemble. We t appreciate your positive feedback.
Thanks
Sharron
Still have not received my item emailed…
Still have not received my item emailed 4 times no response
Disgusting
August 3, 2026
Reply from La Redoute UK
Hi Sinitta,
I'm sorry to hear that your item hasn't arrived and that you haven't received a response to your emails. This is certainly not the experience we want for our customers, and I understand your frustration. We have sent you an email with more information regarding your order.
Thanks
Sharron
Delivery took a little longer than I…
Delivery took a little longer than I expected, but the bedspread is great. A mid-weight cotton in a lovely colour.
August 3, 2026
Reply from La Redoute UK
Hi Kathryn,
We're glad to hear you're enjoying the bedspread and its lovely colour. We appreciate your patience with the delivery time and are pleased it was worth the wait.
Thank you for your feedback
Sharron
Lovely Jacket!
The company were so helpful when I phoned to change the size of my order.
The jacket was lovely. Lots of detail.
Trench coat style at the back.
I am a 14 to 16 and medium is an ample size.
It is a loose style jacket anyway.
My sister had already bought it.
I loved it so much, I wanted to have one!
No regrets.
August 3, 2026
Reply from La Redoute UK
Hi Tanzanite,
We are so pleased to hear that our team was helpful when you needed to change your order. It's lovely to hear that you love the jacket and its details. We're glad you're enjoying your purchase.
Thank you for your feedback
Sharron
Item arrived on time and packaged very…
Item arrived on time and packaged very well. It was easy to build as well
August 3, 2026
Reply from La Redoute UK
Hi Kim,
We're so pleased to hear your item arrived on time and was well-packaged. We're glad to hear that you found it easy to build.
We appreciate your positive feedback.
Thank you
Sharron
Reply from La Redoute UK
Hi Sarah,
We are so glad to hear you enjoyed our range, communication, and delivery. We appreciate your feedback.
Thank you
Sharron
You delivered what I ordered in a…
You delivered what I ordered in a timely manner. The price was reasonable.
August 2, 2026
Reply from La Redoute UK
Hi David,
We are happy to hear that your order arrived promptly and that you found our pricing to be satisfactory. Thank you for your positive feedback
Sharron
Reply from La Redoute UK
Hi Cecilia,
We are happy to hear your parcel arrived soon.
Thanks for your feedback.
Sharron
Poor service
I ordered a number of items which took ages to be dispatched. One item did not arrive, when I phoned to chase I was told it was out of stock. Although a refund was issued I felt it was very poor service that I was not told the item was unavailable and had to chase it up.
August 2, 2026
Reply from La Redoute UK
Hi Heather,
We are sorry for the delay in despatch and the inconvenience caused by the out-of-stock item. We understand your frustration at not being informed sooner and having to follow up.
Thank you for your feedback
Sharron
A very service from La Redoute
A very good service. Good communication from La Redoute, although Evri let them down with their service. Lovely, unusual bedside cabinet, well made and suits the room so well.
July 28, 2026
Reply from La Redoute UK
H Jacky,
We are so pleased to hear you found our service to be very good and that you're happy with the communication you received. It's great that your bedside cabinet is well-made and suits your room so well.
We appreciate your feedback regarding the delivery service.
Thank you
Sharron
Reply from La Redoute UK
Hi Mrs Lang,
We appreciate your positive feedback. We are so happy to hear that you were pleased with the pumps and that your delivery was fast. Thank you for letting us know.
Sharron
Good quality goods and fit well
Good quality goods and fit well . But a little disappointed as the blazer described as lined with cotton . I find the sleeves are lined with polyester and in this hot weather are very uncomfortable to wear .
So must remove the lining material from the sleeves and reline with cotton .
July 30, 2026
Reply from La Redoute UK
Hi Mary,
We're glad to hear you appreciate the quality and fit of our goods. We understand your disappointment regarding the blazer's lining, especially the sleeves not being cotton as described.
Thank you for your feedback
Sharron
I buy these jumpers every year in the…
I buy these jumpers every year in the sale.Great buy.
August 2, 2026
Reply from La Redoute UK
Hi Heather,
We're so happy to hear you consistently find our jumpers to be a great purchase, especially during our sales! We appreciate your continued support. Thanks Leanne
I was able to track my delivery at all…
I was able to track my delivery at all stages which provided confidence to me as a customer that it would arrive as scheduled - my experience was extremely positive and would recommend to others. Many thanks
July 30, 2026
Reply from La Redoute UK
Hi Mandy,
We are so pleased to hear that being able to track your delivery provided you with confidence. It's wonderful to know you had an extremely positive experience and would recommend us to others. Thank you for your kind words! Thanks Leanne
I find the fabrics of the bedding and…
I find the fabrics of the bedding and towels Are of good quality.
This is first time I have ordered home wares but they seem to be practical, well made and, hopefully, long lasting.
August 1, 2026
Reply from La Redoute UK
Hi,
We are so pleased to hear you find the fabrics of our bedding and towels to be of good quality! It's wonderful that your first homeware order seems practical and well-made.
Thanks,
Megan
I’ve never bought faux plants or…
I’ve never bought faux plants or flowers in my life, but let’s start with this. I have bought two very large , expensive orchids for my bathroom, but they won’t flourish. Until now. This faux orchid is so so good, and so I wished I had purchased it sooner.
It’s so lifelike and feels real, it’s a really lovely addition.
July 29, 2026
Reply from La Redoute UK
Hi Angela,
We are so glad to hear that our faux orchid has brought such joy to your bathroom! It's wonderful to know that its lifelike appearance and feel have made such a lovely addition to your home. We appreciate you sharing your positive experience with us. Thanks Leanne
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