I chose La Redoute as they had the item I wanted on offer and it was the best value I could find. Easy ordering process and item delivered swiftly to my collection point of choice. I'm giving 4 stars... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered on the Saturday and received the item on the following Friday, super speedy considering it was coming from a warehouse in France - apparently! The delivery company sent multiple texts messa... See more
Company replied
I love everything from this store. Always arrives well packaged - fragile lamp shades and even large pieces of furniture have always arrived in good condition. I have shopped from here several times... See more
Company replied
La redoute ,dressing table, 100% from beginning to end , ordering easy , despatch on time, product dressing table over the moon. Cannot praise this little beauty anymore , just perfect. Quality sup... See more
Company replied
Company details
Written by the company
La Redoute specialist in French Fashion designer clothes at great prices. We have womenswear, menswear, children's wear plus a whole range of home items. Take a look, you won't be disappointed.
Contact info
United Kingdom
- 0330 303 0199
- advisors@redoute.co.uk
- www.laredoute.co.uk
4.3
Excellent
25K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy and straightforward online…
Easy and straightforward online shopping experience. Shipping and delivery smooth and fast. Happy with my purchase
July 27, 2026
Reply from La Redoute UK
Hi Kat,
We're so pleased you found your online shopping experience easy and straightforward. It's wonderful to hear that the shipping and delivery were smooth and fast, and that you're happy with your purchase! Thanks Leanne
love la redoute
love la redoute, been a very happy customer for over 30 years.everything they sell is high quality.
very quick delivery.
July 27, 2026
Reply from La Redoute UK
Hi Hannah,
We are so pleased to hear you've been a happy customer for over 30 years! It's wonderful that you consistently find our products to be high quality and appreciate our quick delivery. Thank you for your continued loyalty! Thanks Leanne
Prompt delivery and lovely quality items
July 27, 2026
Reply from La Redoute UK
HI Annie,
We are so pleased to hear that you were happy with both the prompt delivery and the lovely quality of your items. Thank you for your positive feedback! Thanks Leanne
Reply from La Redoute UK
Hi Heather,
We're so pleased to hear that your order arrived on time and was nicely wrapped. Thank you for your positive feedback; we appreciate it very much. Thanks Leanne
The delivery was on time,the delivery…
The delivery was on time,the delivery guys were polite and helpful ,but unfortunately two pieces were damaged so have to Waite for replacements . I don’t think enough care is taken with forklifts and the handling of items as I see time after time things are damaged .
July 24, 2026
Reply from La Redoute UK
Hi Eric,
We appreciate you taking the time to share your feedback. We are truly sorry to hear about the damaged pieces and the inconvenience this has caused. We are actively looking into our handling procedures to prevent such issues in the future. We value your patience as we arrange for replacements.
Thanks,
Megan
Great all round.
easy to use website, good choice of quality products at a reasonable price delivered on time.
July 27, 2026
Reply from La Redoute UK
Hi,
We're so pleased you found our website easy to use and appreciated the good choice of quality products at a reasonable price, delivered on time. Thank you for your feedback! Thanks Leanne
The jumper is lovely
The jumper is lovely, at the right price, and the service was good.
July 27, 2026
Reply from La Redoute UK
Hi Patricia,
We're so pleased you found the jumper lovely, at the right price, and that you received good service. We truly appreciate your positive feedback!
Thanks,
Megan
So simple to order and collect items at…
So simple to order and collect items at the post office. Items ordered are always first class.
July 27, 2026
Reply from La Redoute UK
Hi Jan,
We're so pleased to hear that ordering and collecting items was simple for you, and that you consistently find our items to be of excellent quality. Thank you for your positive feedback! Thanks Leanne
Quality linen at an excellent price.
Easy ordering process. Delivered as expected. I am delighted with the linen shirt. It's great quality and the fit is perfect.
July 27, 2026
Reply from La Redoute UK
Hi Gilly,
We're so pleased to hear that your ordering process was easy and that you're delighted with the quality and perfect fit of your linen shirt. Thanks Leanne
Reply from La Redoute UK
Hi Karen,
Thank you so much for leaving us such a lovely review, we really appreciate it.
Thanks,
Megan
Reply from La Redoute UK
Hi Sarah-Jo,
We appreciate your positive feedback. We are happy you enjoyed our product and timely delivery. Thank you for sharing. Thanks Leanne
Easy to use website and good choice
I was able to find what I wanted on the website easily and had no difficulty in checking out. I was kept advised of the progress of my order up till the delivery. The items I ordered fit well but there is just one issue I have - the barrel leg jeans are more wide leg than barrel leg jeans. The items in the order arrived in good condition and on time.
July 27, 2026
Reply from La Redoute UK
Hi Rosemary,
We're so pleased to hear you found our website easy to navigate and that your order arrived in good condition and on time. We appreciate your feedback regarding the fit of the barrel leg jeans and will certainly take this into consideration. Thanks Leanne
Reply from La Redoute UK
Hi Cindy,
We're so pleased to hear that your delivery was quick and that you were happy with the product and its perfect fit. Thank you for your positive feedback! Thanks Leanne
Reply from La Redoute UK
Hi Theresa,
We're so pleased to hear that ordering was easy and your shorts arrived promptly. We're especially happy that you love the design! Thanks Leanne
Reply from La Redoute UK
Hi,
We're so happy to hear that your delivery was speedy and that you found our products to be excellent value for money. We truly appreciate your positive feedback! Thanks Leanne
Classic white t-shirt.
Kept informed of delivery. Feels nice quality fabric. Haven't washed yet so wait and see. Prefer a v-neck t-shirt so pleased to be able to find in linen.
Fairly straight forward order. Only thing, and I find this generally with so many companies - it's hard to gauge the sizing. All inconsistent. Even with the size guides provided. I may have got away with a smaller size but I didnt want to risk it when I placed the order. Hard work to order different sizes and return. Hard from photos to tell if slim fit or oversized etc. That is my only issue with on line shopping. Satisfied with product - loose fit and styling.
July 27, 2026
Reply from La Redoute UK
Hi Julie,
We are so glad to hear you appreciate the quality fabric and the availability of a linen v-neck t-shirt. We understand your concerns regarding sizing inconsistencies across different companies and the challenges this presents for online shopping. We are always working to improve our size guides and product descriptions to better reflect fit and styling.
Thanks,
Megan
Reply from La Redoute UK
Hi,
We are so pleased to hear that you were happy with the product and the timely delivery. Thank you for your positive feedback! Thanks Leanne
Beautiful curtains
Beautiful curtains. Good quality
Delivery was slow to begin as I hadn’t realised it was being shipped from France but once evri got it it was speedier.
July 27, 2026
Reply from La Redoute UK
Hi Colleen,
We're so glad you love the beautiful curtains and appreciate their quality! We understand that the international shipping from France can sometimes take a little longer, and we appreciate your patience.
Thanks,
Megan
Its a nice bra
Its a nice bra, but if you have the bra on the last fixings it irritates your back as there isnt enogh protective material after them. Would also like more adjustment on the straps. I normaly wear M&S total support but tried these as those now have far too much elastane in now so also dont fit as well.
July 27, 2026
Reply from La Redoute UK
Hi Angie,
We're sorry to hear about the irritation caused by the fixings and that the strap adjustment wasn't sufficient. We appreciate you bringing these points to our attention, as it helps us improve our designs.
Thanks,
Megan
Reply from La Redoute UK
Hi Jason,
We're so happy to hear that you found the jacket lovely, the price good, and the delivery quick. We truly appreciate your positive feedback! Thanks Leanne
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.