La Redoute UK Reviews 

25,459
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 7,386 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent quality and attractive design of products, often highlighting their durability and value. Many people appreciate the competitive pricing and frequent bargains. The delivery service is generally efficient, with quick arrival times and good communication, and the ordering process is often described as straightforward and easy to use. However, some customers also noted issues with their orders. A few people received incorrect items or products that did not match descriptions, such as wrong sizes. Others reported incomplete deliveries, missing components, or items not arriving. Occasional quality concerns or longer delivery times for international shipments were also mentioned.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design, frequently praising items like bedding,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising quick delivery times and... See more

Quality

Consumers generally express satisfaction with the quality of items, often highlighting solid construction,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many praising the ease of ordering, quick... See more

Price

Customers consistently note positive experiences with price, often finding products to be well-priced, good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very nice, roomy solid Acacia wood bathroom cabinet. Good value as half price on sale. Unfortunately, the way it had been packed, the screws had come out of their packaging and made indentations into... See more

Company replied

Rated 4 out of 5 stars

Great quality clothing that lasts and easy to navigate website. Have been buying for nearly 25yrs!! Straightforward returns with an enclosed label so it saves time and for the customer. Be aware. Sin... See more

Company replied

Rated 5 out of 5 stars

Shoes were narrow and very heavy. Sent back for a refund but not received yet (tracker shows received 5 days ago) hoping it’s a refunded swiftly. So whilst the shoes were not a good fit, customer... See more

Company replied

Rated 5 out of 5 stars

La redoute ,dressing table, 100% from beginning to end , ordering easy , despatch on time, product dressing table over the moon. Cannot praise this little beauty anymore , just perfect. Quality sup... See more

Company replied


Company details

  1. Clothing Store
  2. Furniture Accessories
  3. Furniture Store

Written by the company

La Redoute specialist in French Fashion designer clothes at great prices. We have womenswear, menswear, children's wear plus a whole range of home items. Take a look, you won't be disappointed.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

25K reviews

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4.3

All reviews

(25,459)

7,583 reviews in the last 12 months

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Rated 5 out of 5 stars

Arrived quickly good product but sizing…

Arrived quickly good product but sizing way off.

July 29, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Jane,

We're happy to hear your item arrived quickly and you like the product! We understand your concern regarding the sizing and appreciate your valuable feedback. We are always working to improve our sizing accuracy. Thanks Leanne

Rated 5 out of 5 stars

Excellence

Excellence

July 29, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Shirley,

Thank you for your 5 star review. It is appreciated.

Sharron

Rated 5 out of 5 stars

Great product,price and a quick…

Great product,price and a quick delivery.

July 28, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Jane,

We are so pleased to hear that you found our product great, the price good, and the delivery quick. We truly appreciate your positive feedback! Thanks Leanne

Rated 5 out of 5 stars

Lovely leather boots at good affordable…

Lovely leather boots at good affordable price in the sale.delivered promptly. Quality excellent and true to size

July 29, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Alison,

We're so pleased you're happy with your lovely leather boots and the affordable price! It's wonderful to hear they were delivered promptly and that the quality is excellent and true to size. Thanks Leanne

Rated 5 out of 5 stars

Great prices fast delivery

Great prices fast delivery

July 29, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi June,

We appreciate your positive feedback. We are happy you are pleased with our pricing and fast delivery service. Thank you for sharing your experience. Thanks Leanne

Rated 5 out of 5 stars

Quick and perfect

July 29, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Sally,

Thank you for letting us know your experience was quick and perfect and for your 5 star review.

Sharron

Rated 5 out of 5 stars

Love the bag

Love the bag, better than expected!

July 29, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Mrs Jackson,

We are so happy to hear that you love your new bag and that it exceeded your expectations! We truly appreciate your wonderful feedback. Thanks Leanne

Rated 3 out of 5 stars

Good deals, poor quality

Love that you can get some great discount deals on here, however that comes at a price of quality. The gold plate of the wall lights I received were scratched and marked.

July 29, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Lydia,

We appreciate your feedback regarding the discount deals and are sorry to hear about the scratched wall lights. We are always working to improve our product quality.

I have sent you an email.

Thanks
Sharron

Rated 5 out of 5 stars

Quick delivery & good quality

Quick delivery & good quality

July 29, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Dina,

We are so happy to hear that your delivery was quick and that you were pleased with the good quality of your item. We truly appreciate your positive feedback! Thanks Leanne

Rated 5 out of 5 stars

Good service

From the moment of purchase to delivery! All solid

July 29, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi,

We are happy to hear that your experience, from purchase to delivery, was solid. We appreciate your feedback. Thanks Leanne

Rated 3 out of 5 stars

Unfortunately

Unfortunately, probably my fault, the sheets didn’t fit.

July 29, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Gwen,

We're sorry the sheets didn't fit as expected. We appreciate you letting us know about this.

Thanks
Sharron

Rated 5 out of 5 stars

The lovely vase arrived quickly and…

The lovely vase arrived quickly and suits my coffee table and room beautifuly. I love French design so chic and the colours are gorgeous in a vase.

July 29, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Sandra,

We're so pleased to hear your lovely vase arrived quickly and suits your coffee table and room beautifully! We're delighted you love the chic French design and gorgeous colours. Thanks Leanne

Rated 5 out of 5 stars

Very Pleased

I ordered on the Saturday and received the item on the following Friday, super speedy considering it was coming from a warehouse in France - apparently! The delivery company sent multiple texts messages giving date and times, the drivers arrived within the 2 hour timeframe and were helpful in taking the parcel to the room I wanted it in. There's a small mark on the furniture I'd bought but not enough to warrant sending it back. Would buy furniture from La Redoute UK again. :)

July 26, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Emma,

We're so pleased to hear about your positive delivery experience and that our delivery company provided excellent service. We're glad you're happy with your furniture, and we appreciate your understanding regarding the small mark. We look forward to you shopping with us again! Thanks Leanne

Rated 5 out of 5 stars

Delivered safely

Delivered safely - everything satisfactory .

July 29, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Jenny,

We're truly delighted to hear that your delivery arrived safely and that everything met your expectations. We appreciate your positive feedback. Thanks Leanne

Rated 5 out of 5 stars

arrived perfect and on time expect

arrived perfect and on time expect

July 29, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Robert,

We are so pleased to hear that your order arrived perfectly and on time. We truly appreciate your positive feedback! Thanks Leanne

Rated 5 out of 5 stars

Absolutely love la radoute

Absolutely love la radoute. Unfortunately this time only one of the items were in stock and I wanted 3 of the same item, so I ordered the one item in case they were going to stop selling it, and then 1/2 days later it was back in stock so now I am ordering them again but have paid 2 lots of postage when I could have just paid one lot. -this is the only reason for 4 stars(I usually give 5 stars) However the quality of their la redoute lyssa bras and pants are outstanding and have many sets in different colours
Update. Thankyou Sharon for refunding the double postage -that’s very kind of you

July 29, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Pauline,

We appreciate your continued loyalty and your kind words about the outstanding quality of our Lyssia bras and pants. We understand your frustration regarding the stock availability and the resulting double postage charge. We are always working to improve our inventory management to prevent situations like this for our customers.

I have refunded the postage charge for the additional order.

Thank you for your feedback
Sharron

Rated 5 out of 5 stars

top quality cups and saucers my wife…

top quality cups and saucers my wife really likes them thankyou

July 29, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Bruce,

We're so pleased to hear that you and your wife are enjoying the top-quality cups and saucers. Thank you for your lovely feedback! Thanks Leanne

Rated 1 out of 5 stars

Rubbish quality

Rubbish quality. Got 4 flimsy tea towels for £20.

July 29, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Margaret,

We are sorry the tea towels did not meet your expectations regarding their quality and value. We are always working to improve our products.

I have sent you an email.

Thanks
Sharron

Rated 4 out of 5 stars

Great dressing gown-thick and…

Great dressing gown-thick and generously sized Like a good quality spa robe. Took a while to arrive but is worth the wait.

July 28, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Jane,

We're so pleased to hear you love the quality and generous sizing of your dressing gown, and that it was worth the wait.

Thank you for your feedback

Sharron

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