Used camera was described as "Good Condition" but in fact was in mint condition. Very quick despatch and well packed
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Having shopped around, I found the best price with LCE. I ordered the camera, and expected the usual 2-3 business day despatch, then delivery. Within 24 hours I had notification that the parcel was... See more
LCE was able to offer a new body for an old Canon SLR EOS 100 at a very reasonable price. Assistant was well informed and their advice was reassuring. Replacement was delivered two days after placing... See more
I visited the LCE store in Bath and was able to try out the camera before later buying on line. Staff let me take the camera outside so that I could use it in "real" conditions. As staff were so helpf... See more
Company details
Written by the company
Established in Hereford as Melgray Photographic in 1979 and we joined the LCE group in 2015. We have an outstanding reputation and are well known for our sales of new & used photographic products. We also offer specialist services including passport pictures, video/cine film transfer to DVD and digital formats and instant print kiosks for memory cards and mobile phones users. We are a small friendly, professional and knowledgeable team of three - Manager Neil, Jack and Caine with offer many years of experience in this business between us.
Contact info
16 Widemarsh Street, HR4 9EW, Hereford, United Kingdom
- 01432272655
4.8
Excellent
502 reviews
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Replied to 94% of negative reviews
Typically replies within 1 week
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Due to difficulties with the company…
Due to difficulties with the company trusted to deliver my order it became a difficult process. However, London Camera Exchange sorted the whole situation out for me and reduced the considerable stress involved in the situation.
December 8, 2025
Smooth transaction
Smooth transaction, item delivered quickly and well packaged and in good condition as described.
December 8, 2025
The service was 10/10
The service was 10/10 i cannot fault
Thankyou again awsome service
Will shop with you many more times
December 3, 2025
Excellent service and used equipment
Excellent service and used equipment, as always
November 27, 2025
Ordered a second hand camera online…
Ordered a second hand camera online from the shop in Hereford and picked it up from the shop on the Strand, London.
Went to plan and the people on the phone and in the shop were helpful.
Easy to do and efficient.
November 27, 2025
Nikon Nikkor 24mm f1.8G Lens
Boxed and immaculate just as stated , quickly delivered ... excellent service many thanks !!
November 24, 2025
Smooth transaction and quick delivery
Smooth transaction and quick delivery, can’t say any more as it’s a Christmas gift.
November 7, 2025
Quick and efficient online ordering…
Quick and efficient online ordering service and timed next day delivery.
Item Hahnel Captur Kit for Nikon.
November 11, 2025
Unprompted review
Ordering online was straight forward…
Ordering online was straight forward with the order being pushed to the branch that could fulfil the order immediately. Delivery was the following day and was easily tracked. The delivery driver was very professional as well. All round excellent service.
October 30, 2025
Good product and service
Good product as expected and when the courier couldn't find us LCE sorted the problem out.
October 3, 2025
Great mail order experiance.
Fair price on a great condition used Nikon 50mm AiS lens, condition was as described with very quick delivery.
October 13, 2025
Really helpful customer service
Really helpful customer service as well as prompt delivery. Great lense and exactly as described.
October 6, 2025
Beaut old camera exactly as advertised
Beaut old camera exactly as advertised! Really happy and it is loaded and ready to rock and roll. All in all would give six stars but only allowed five!
October 3, 2025
A pleasure to do business
The company is always open to negotiation. Staff are polite and courteous.
September 22, 2025
Easy & efficient shopping experience
Very efficient thank you, updated throughout & delivered speedily. Good price too. Looking forward to trying the new lens out next weekend at the Lakes.
September 30, 2025
Out of ten / ten would not hesitate to…
Out of ten / ten would not hesitate to use them again.
September 26, 2025
Canon flashgun
I bought a used Canon flashgun in the used sale, good clean condition and came fitted with batteries, fast DPD delivery, cannot fault the service from LCE.
September 3, 2025
Item sent back did not work
Item sent back did not work, This could have been avoided if the item had been checked before dispatch
September 8, 2025
Reply from London Camera Exchange - Hereford
Dear Paul
Thank you for your review, and I am very sorry that the used lens you purchased arrived with a fault. We have now received the lens back at our Hereford store, and upon further inspection, we found that the fault is intermittent, which explains why it was not identified prior to shipping.
The lens is currently undergoing repair, and we trust that we have been able to resolve the issue swiftly without causing you too much inconvenience. Please accept our sincere apologies for the trouble caused, and thank you for your patience and understanding.
Kind regards,
Your LCE Team
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