Lead Forensics has been a great tool for us over many years, providing valuable insights and quality leads. Our account managers over that time have gone above and beyond to make sure we use the SW ef... See more
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In our fast-paced world, real-time engagement has never been so important, even better when it is human-to-human. Statistically, 84% of B2B buyers will purchase from the first organisation they engage with, yet reacting quickly to opportunities is something that most B2B organisations struggle with. Lead Forensics enables businesses to engage with their B2B website visitors faster than ever before, right when they are most engaged - while visiting your website. Lead Forensics provides all the intel required to start valuable, relevant, meaningful conversations in real-time. Lead Forensics will identify who your B2B website visitors are, where they have come from, what they are looking at - and, importantly, what stage they are at within your sales pipeline, routing opportunities directly to an Account Manager to delight B2B prospects with pro-activity. In addition, direct existing B2B prospects to their sales representative and fuel marketing automation with highly engaged brand-new B2B prospects. 98% of your B2B website visitors will never inquire with you; uncover that potential with Lead Forensics. Lead Forensics was established in 2009 and operates globally with over 60,000 users worldwide. Our team comprises over 400 dedicated SaaS specialists in locations such as Scottsdale, Atlanta, Portsmouth, and Bristol. Lead Forensics wholly owns its matched IP database - our crown jewels - and this is what sets us apart from the rest in terms of providing maximum value to every one of our customers. Our matched IP database can identify millions of IP addresses and B2B contacts, ensuring that our data quality is head and shoulders the best in the industry. As we own our database, all data is rigorously cleansed and undergoes intensive verification processes. What's under the hood matters, and in side-by-side comparisons, Lead Forensics provides the highest quality and volume of matched B2B website visitors, packaged up in a user-intuitive dashboard that provides granular detail and insightful reporting. The result? A solution that our customers can have absolute faith in, proven ROI and a commitment to delivering industry-leading B2B website visitor intelligence that truly makes a difference in helping our customers grow.
3000 Lakeside, North Harbour, PO6 3EN, Portsmouth, United Kingdom
Replied to 42% of negative reviews
Typically takes over 1 month to reply
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Excellent communication from the whole team.
Discovery and onboarding have been very smooth with lots of opportunities for questions, feedback and to make any necessary changes. Our Customer Success Manager (Chris Camilleri) has made himself available for us, and has been very proactive in making sure our experience is nothing short of 5*.

Reply from Lead Forensics
While the Lead Forensics software is powerful, it's nothing without the expertise and excellent training skills of an account manager likes like Jeremy! Working with him has taken our experience with LF to the next level, and we're excited to continue to unlock the full power of our relationship with current and potential customers through Lead Forensics!

Reply from Lead Forensics
Lead Forensics has transformed the way we prospect. It doesn’t just deliver insights – it consistently generates qualified leads that convert into sales. The platform itself is incredibly powerful, but what truly sets our experience apart is the support from our account manager, Adam Walker. Adam is outstanding – knowledgeable, proactive, and always on hand to ensure we’re maximising results through regular reviews and tailored advice. The software is excellent, but Adam makes it exceptional.

Reply from Lead Forensics
Jeremy Griffith is our account manager, and he is more than helpful, he's informative and consistent. He has taken time off his calendar to continuously train me on all the outlets LF has to offer. He's been great and we are enjoying the platform as well from an EU perspective too!

Reply from Lead Forensics
Jacki has been available, knowledgeable, and patient as we onboard the Lead Forensics platform. Keep up the great work Jacki!

Reply from Lead Forensics
Super Service from Jacky, intel very insightful

Reply from Lead Forensics
Proactive and supportive. Our Customer Success Manager, Nick, is always available with guidance and advice, and regularly checks in to make sure we’re getting the most from the Lead Forensic service.

Reply from Lead Forensics
Great tool for us and appreciate the team and support.
Powerful tool with customizable features. Great training and support!

Reply from Lead Forensics
Nick our contact at Lead Forensics has been super patient, helpful and encouraging to myself and my team. Always happy to have a call, go through the dashboards and reports, make changes - we actually feel like he is part of our team.

Reply from Lead Forensics
We’ve been using Lead Forensics for several years now and extremely happy with the product and support. It’s become part of our daily prospecting tools.

Reply from Lead Forensics
I've been working with Nick Fresen at Lead Forensics, and our experience with Nick has been nothing short of excellent. Nick has been consistently professional, responsive, and incredibly knowledgeable. He takes the time to understand our business needs and always ensures we're getting the most value from the platform.

Reply from Lead Forensics
Lead Forensics has been a key tool for us over many years, providing valuable insights and quality leads. Our account manager, Nick Fresen, goes above and beyond to make sure we get the very best from the software. He not only holds regular reviews to maximise our investment but also delivers clear, practical, and engaging training sessions for our sales team. Nick’s knowledge and support make a real difference, and we truly value his input.

Reply from Lead Forensics
Jacki has been wonderful every step of the way and very helpful with every question asked to her. Great customer success manager!

Reply from Lead Forensics
The sales process was great - Cory was fun to work with and provided relevant information to showcase this tool! The transition from sales to service was seamless.
Our Customer Success Manager, Jessica, is nothing short of amazing. She is very thorough in explaining the tools and is excellent with continual follow-up, as well as quick to answer our questions. A++ for her!

Reply from Lead Forensics
Working with Jeremy Griffith at Lead Forensics has been a game changer for us. Jeremy is incredibly helpful and attentive, and he consistently brings proactive ideas that turn website intelligence into real pipeline impact. He makes setup straightforward, keeps communication tight, and ensures we always know what to do next. Thanks to Jeremy’s guidance, our team has clearer attribution, faster follow-up on high-intent accounts, and more confident decision-making. - NutKase
Outstanding support – Jess responds quickly and goes above and beyond. The tool is absolutely worth it: used the right way, it saves valuable time and is a powerful driver for generating new B2B customers.

Reply from Lead Forensics
Lead Forensics excels at a personalized touch with their clients. Guidance and advice is never in short supply working with Adam Walker and the team at Lead Forensics. Nothing but good experiences with this team.

Reply from Lead Forensics
Since we started using LeadForensics, I have found the people working there extremely helpful and knowledgeable about their products and services. The scheduled meetings to determine success orthe need for assistance is also extraordinary. My current representative, Jack Abel, does a great job of keeping me informed and providing helpful insights to ways in improving and expanding our usage of Lead Forensics.

Reply from Lead Forensics
We've recently started working with them. We're still new to the system itself but so far it seems like a brilliant piece of kit. Richard and Gaz have been great at introducing us to the system and they're really responsive in getting back to our emails. Would highly recommend their service!

Reply from Lead Forensics
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