The staff went over and above our expectations. So very helpful and willing for us to get the best holiday adventure possible. Special thankyou to Toni and Jack for all the boating tips and instructi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Le Boat are world leaders in river & canal boat hire in the UK, Ireland, Europe & Canada. Find out more about 'self-drive' boating vacations.
Contact info
Platinum House, St. Marks Hill, KT6 4BH, Surbiton, United Kingdom
- www.leboat.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy booking process great online…
Easy booking process great online portal with lots of tips, guides, relevant safety video. We are really looking forward to our mini break. Now if can just arrange the weather it would be perfect 😎
Speedy response to email enquiry and…
Speedy response to email enquiry and then immediate return to telephoned enquiry which made booking holiday effortless
Thank you
We went on the Shannon for the first…
We went on the Shannon for the first time, a family of four. The booking was very easy and we chose our comfort level boat. The whole process was very straightforward and driving the boat was fine, parking was tricky in one or two spots but everyone we met along the way was very friendly and helpful. My two daughters really enjoyed the trip and we are going again this year.
The ballad of the good ship Saucy Sally…
The ballad of the good ship Saucy Sally aka Horizon 2 - 31. St Jean de Losne seven nights to Fontenoy le Château
Saucy Sally serenely sails the sinuous Saône,
Silkily sliding by soft sibilant shores,
Slipping sluggishly through slimy sluices.
Spying stately storks silently surveying
Sweaty sunburnt shipmates singing silly sozzled shanties,
Swatting stinging suckers of sailors’ sap.
Sidling shoreward to the slyvan shade,
Suddenly the susurration of sizzling sausages
Stimulates salivation over salty snacks on the sun deck.
Sadly secured at Fontenoy-le-Château sans sustenance. The restaurant was closed - à jamais.
- Fin -
Great experience! Must do trip down in Louch Derg
It was such an easy process
It was such an easy process. Amazing experience.
Just a great holiday to be had on these…
Just a great holiday to be had on these boats!
Amazing experience
Unforgettable and adventurous experience. Lot river is beautiful part of France, very peaceful with amazing options for swimming. Passing through locks is sometimes challenging (especially on the first day) but it gets easier with every day, plus it support fitness of the crew :) We really enjoyed and I would do it again!
Fantastic trip - highly recommended
Boat was well prepared and presented. The welcome team were excellent, as were the team at the end of our trip.
We loved out LeBoat vacation in Belgium…
We loved out LeBoat vacation in Belgium even during a historic heat wave that hit the country! Staff was so helpful from start to finish. Belgium is a beautiful route. I highly recommend this as a fun and unique way to see the country!
We had a great cruise with Le Boat…
We had a great cruise with Le Boat mainly due to:
- Good organization: A very smooth onboarding process before the cruise.
- High quality: Le Boat canal boats are excellent.
- Great experience: Exploring the rivers and channels around Messac-Guipry (France)
Beautiful and relaxed part of France
Beautiful and relaxed part of France. Boat was great and Le Boat staff were fantastic.
Great firm with great service and staff
Booking and arrangement with Alejandra…
Booking and arrangement with Alejandra went very smoothly. We’re looking forward to our trip.
Try the German Lake District
We are regular "Le Boat"ers and recommend them very highly. We have boated with them on the Thames (brilliant), the Broads, in France and on the Venice lagoon (astounding). This year we explored the lake district in Germany which was a complete revelation. It is a totally beautiful landscape of over 1,000kms of contiguous glacial lakes and rivers/canals and much of it is a National Park. The birdlife (and birdsong in the rivers) is astounding and deafening - white tailed eagles, red and black kites and a plethora of song and water birds. Also everything, everywhere is totally clean. No litter anywhere and all the boats have dirty water tanks. You can swim/watersport anywhere (unlike in France and Italy). There are marinas, city harbours and yacht clubs to moor up in at a cost (from 25 to max 50 Euros in Mirow) or you can overnight for free at anchor in the lakes -river or lake side mooring is not allowed. The Germans could not have been more friendly though 90% didn't have any English. We had some very basic German which helped. We were the only non-Germans we met in a week, even on hire boats, which was rather wonderful. We felt totally immersed and welcome! Germany's lake district in Mecklenburg-Strelitz is its best kept secret. We had never even heard of it and only found it thanks to the Le Boat locations. Go there and be wowed! It is also fun cruising because of the mix of lakes, rivers/canals and locks although the self-manned locks are incredibly slow which is frustrating at first. You have to shift into "German boating time" as you sit in your queue, this year often in scorching June sunshine. It's not that people don't know what to do. It is because the locks have been set to fill and empty very, very, very slowly. The manned locks are faster (with friendly and relaxed lock-keepers) but the detailed chart provided sadly doesn't tell you which the lock is. If you can see the lock from your waiting spot (often you can't because it is round a corner) you can tell if it is manned because there will be umbrellas up. They all have red and green light which you must obey. The Le Boat team at Marina Wolfsbruch was great and our boat was in very good condition and we loved it. In fact it quickly became our favourite boat - Royal Classique. We are three siblings in our 50 and 60s who choose to do this for a week together once a year so three cabins ensuite is perfect and the top deck space, table, moveable chairs and bimini are essential.
Brilliant boating holiday
Super friendly welcome, very knowledgeable and welcoming staff. Lovely holiday. Would highly recommend.
It is our 3 time renting with Leboat
It is our 3 time renting with Leboat
Everything is smooth
Easy
Fast
Sharp
We are very happy
Fantastic support and advice
Fantastic support and advice. Advanced preparation call with very useful information. Continued support all week with updates on canal operations. Overall, a most pleasant experience all round.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.


















