Leen Bakker Reviews 

18,813
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I placed an order, which weeks later did not arrive. Then I got an email saying it was delivered - it wasn’t, not to my neighbours or anyone near my apartment. I’ve emailed multiple times and not h... See more

Company replied

Rated 5 out of 5 stars

I like that I have the option of shopping in the stores (with friendly staff who are happy to speak English because I do not speak Dutch (yet!)) and on the website which is simple to navigate. I do no... See more

Company replied

Rated 4 out of 5 stars

Good quality of products. Very well Managed store Only thing we didnt like is attitude of one the staff members towards our autistic son. I can understand being interrupted when he is walking on... See more

Company replied

Rated 5 out of 5 stars

I’d recommend Leen Bakker because they offer stylish and affordable furniture and home decor. Their product range is quite broad, from sofas and beds to lighting and accessories, so there’s something... See more

Company replied

Company details

  1. Furniture Store
  2. Bedroom Furniture Store

About Leen Bakker

Written by the company

De nieuwste trends voor een Leen Bakker prijs Bij Leen Bakker vind je altijd de nieuwste trends voor een Leen Bakker prijs. Zo maken we mooi wonen toegankelijk voor iedereen. En wat je smaak ook is, met ons uitgebreide assortiment wonen, slapen en tuin vind je bij Leen Bakker altijd wat je zoekt. Altijd dichtbij Met 170 winkels in Nederland en België vind je ons altijd bij je in de buurt. En bestel je via onze webshop dan krijg je jouw bestelling gemakkelijk thuisbezorgd. Vrijwel al onze producten zijn uit voorraad leverbaar, en met maar liefst 100 dagen bedenktijd kun je zorgeloos genieten van jouw bestelling. Laat je inspireren Ontdek op leenbakker.nl al onze aanbiedingen en inspiratie om van jouw huis een thuis te maken. Volg ons op social voor de laatste trends en de leukste tips en maak het thuis gezellig.


Contact info

3.6

Average

TrustScore 3.5 out of 5

19K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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3.6

All reviews

(18,813)

1,692 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolutely HORRIBLE curtain service.

Absolutely HORRIBLE curtain service.

After someone came to take all measurements and inspect the rooms I purchased 3 curtains with mounting service. Had to wait 2 months for them to come mount the curtains. The guy drilled one hole in my ceiling and told me my ceiling was too soft and that they don't mount on those type of ceilings. Dude left after 15 min with a single hole drilled.

After having to give it a go myself I found out it was anything but too soft. I hit concrete and rebar which I cant get through myself. Called again to tell them what a mistake their mounting service guy made. They where going to get me a new date for someone to come out. 2 week further and 0 communication from leen bakker. I have to call them if i want an update and every time I get "today or tomorrow"

Only now after calling for the 7th time they tell me "ow but we also don't mount in rebar ceilings". So I'm stuck with curtains I CANT HANG, HOLES IN MY CEILING and NO SOLUTION.

Absolutely useless.

March 31, 2026
Unprompted review
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Reply from Leen Bakker

Hi, thank you for your review and feedback. You can also send us a private message via Facebook or Instagram, and I’ll be happy to take a look with you. ^Britt

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Rated 5 out of 5 stars

Great shop

The sales man was very kind and halpful

March 14, 2026
Unprompted review
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Reply from Leen Bakker

Hi, thanks for your 5-star review! ^Daisy

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Rated 1 out of 5 stars

Disappointed with Leen Bakker and Multistores BV

Ordered a full length mirror online and arrived broken. Leen Bakker referred me to another place that did not answer the phone and email is not valid. I am now stuck with a broken mirror and out €50. Do better Leen Bakker!

Update: after finally getting in touch with someone, I was told I would get a refund and I could “keep” the mirror. I asked for someone to pick up the mirror and there was no response .

BTW you cannot contact via social media🤪

February 19, 2026
Unprompted review
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Reply from Leen Bakker

Hi Nicole, Thank you for your review. We’re sorry to read about your experience. Please send us a private message via one of our social media channels so we can look into this and help you further. ^Ayla

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Rated 5 out of 5 stars

Excellent

nice staff, quality products, I always choose to buy from them

February 17, 2026
Unprompted review
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Reply from Leen Bakker

Hi Ana, thank you for your positive review! ^Bastiaan

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Rated 5 out of 5 stars

Best place to buy your sofa and more👌🏾

I bought my sofa from them, it's so soft! Everyone who comes to my house asks me where I bought my sofa. I love it! I paid on Wednesday and received it on Saturday.

January 17, 2026
Unprompted review
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Reply from Leen Bakker

Hi Rachelle, thanks for the 5-star review! ^Ayla

Rated 5 out of 5 stars

I would recommend Leen Bakker because…

I would recommend Leen Bakker because it offers stylish and practical home furnishings at affordable prices. The wide range makes it easy to find something for every room, and the quality is good for the price. The stores and website are easy to navigate, and customer service is generally helpful and reliable.

January 25, 2026
Unprompted review
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Reply from Leen Bakker

Hi, thank you for your 5-star review! ^Daisy

Rated 5 out of 5 stars

Good value for money

Good pricing, fast delivery, easy website. Also secure and products are the same with photos

January 17, 2026
Unprompted review
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Reply from Leen Bakker

Hi, thank you for your 5-star review! ^Daisy

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Rated 1 out of 5 stars

There is no phone number to contact you.

I purchased a cabinet that fell apart immediately upon assembly. I sent them pictures and they didn't refund my money, they asked me to send the cabinet and there's nothing to send.. The wood is crumbling. And I have no way to send such a large cabinet, really disappointed, I paid 311 euros for the trash. And I don't have a cabinet.

September 12, 2025
Unprompted review
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Reply from Leen Bakker

Hi, thank you for your review. We're sorry to hear about your experience. Please contact customer service. We'd be happy to help you find a solution. ^Minke

Rated 4 out of 5 stars

Bed mattress issue

I had a bed mattress issue though reaching out via phone was challenge but Leen Bakker helped resolve the situation effectively via email chain.

November 9, 2025
Unprompted review
Leen Bakker logo

Reply from Leen Bakker

Hi, thank you for your positive review! ^Daisy

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