Little Caesars Reviews 283

TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the service, citing issues with staff rudeness, unhelpfulness, and unprofessional behavior. Customers frequently encountered problems with their orders, including incorrect items, missing parts, and long wait times, even for "hot and ready" items. The quality of the products was also a significant concern, with many finding the pizza poorly prepared, cold, or lacking toppings, and some customers expressed health concerns.

What people talk about most

Product

Reviewers express ambiguous feedback about the product. While some consumers praise the pizza for its... See more

Order

Users describe negative interactions with order. Many customers report receiving incomplete or incorrect... See more

Quality

People report negative experiences with quality. Many customers express disappointment, citing issues like... See more

Staff

Customers consistently express dissatisfaction with staff interactions. Many reviewers report long wait times... See more

Service

Reviewers highlight negative aspects of service. Many customers report long wait times, with some waiting 15... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I ordered a Hawaiian pizza which should have been ham and pineapple. Currently my mouth is burning and nose is running from some very spicy something that is in my Hawaiian pizza. Not happy! I don't d... See more

Rated 2 out of 5 stars

Delivery was super late and cold when they FINALLY arrived. Won’t be ordering from here again

Rated 2 out of 5 stars

I had ordered 2 supreme pizzas. Pepperoni cheese bread and wings. Instead of just handing me my order it was stuffed into the order ready. Almost broke the boxes getting them. I didn’t check to see if... See more


Company details

  1. Pizza Delivery
  2. Online Food Ordering Service
  3. Pizza Takeaway
  4. Take Away Service

Information provided by various external sources

Little Caesar Enterprises Inc. is the third-largest pizza chain in the United States, behind Pizza Hut and Domino's Pizza.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

283 reviews

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Rated 1 out of 5 stars

I wouldn't even give this a 1 star…

I wouldn't even give this a 1 star review if it didn't make me to write this review. Ordered a simple Pepperoni and Sausage pizza with crazy bread and it had to literally be the worst pizza we've ever ordered. We just threw it in the trash because I'm not taking it back because I'll never order there again. The crazy bread was ok but not fresh. I truly believe that pizza sat there most of the day and they waited for someone to order that style pizza and they passed it on to us, but whatever I'm just will never eat from any of there restaurants again. Best of luck to anyone who orders from them.

November 29, 2025
Unprompted review
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Rated 1 out of 5 stars

Bad service

Bad service . Did not receive all my order had to wait for them to make the other part of my order. Would not recommend ordering from 51ave and Glendale location. Unless you love shit service.

November 23, 2025
Unprompted review
Rated 1 out of 5 stars

Extremely Rude staff

I went here for 3 hot and readys, after waiting for the Fourth customer to come in and order hot and readys and get theirs and leave, I asked the punk lil boy behind the counter why he replied it's because I stole something.... wtf!! then the lil boy wanted to fight, the manager Ashley didn't do anything... cracked out crew

November 20, 2025
Unprompted review
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Rated 1 out of 5 stars

Never buy a pizza from Little Caesar's again.

I ordered the pizza normal pie cut like a regular wedge pizza. I got it all cut up in little cubes which drives me nuts because you can't eat the pizza without getting it all over your hands. Secondly, they burnt not only the crust but also some of the toppings. When I called the Manager and complained he said there was nothing he could do because I didn't check the pizza before leaving. So much for having trust in a company to do what is asked for and expected!

October 20, 2025
Unprompted review
Rated 1 out of 5 stars

Where was the beef

I had ordered the ultimate steak pizza and if there was steak inside Must have been very small little pieces, but I did get mushrooms onions and bell peppers if there was steak inside there I must have missed it, so where was the Supposed STEAK. That we see in the commercial
there was NO STEAK in my pizza. Also I ordered with the pizza was the cheese steak crazy puffs and they were burnt, the only thing that was right was the pepperoni pizza. Maybe they need to just make the pepperoni pizzas and drop the other stuff they call themselves making cause that was a wasted $30.+ dollars We spent with them. I don't see us returning to waste our money again, there are other pizza places, we will patronizing. I gave them 2 stars only for the pepperoni pizza.

September 25, 2025
Unprompted review
Rated 1 out of 5 stars

Ignoring Coupons

I specifically clicked on the coupon for 2 pizzas at $4.99, put in my order, and confirmed that my card was charged for over $10 but when I got to the pickup window, I was told, by a laughing clerk, that the charge was for only one item and my coupon must have errored out. What a stinking Bait and Switch way to get additional revenue Little Caesars! From now on I will go to Domino’s where the coupons actually work.

September 8, 2025
Unprompted review
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Rated 1 out of 5 stars

First of all when ordering on the app

First of all when ordering on the app, the address is not correct it’s 9854 but the actual address is 9852 between two staff members and a manager. No one has no clue or information, ordered online. Came in to pick up our order. Pizza wasn’t ready because they needed our order number so we had to wait an additional 20 minutes for our pizzas.The manager was very rude and unhelpful kept stating she didn’t know what was going on. The amazing part was that It wasn’t even busy whatsoever.just all and all not happy with the service. Or the manner the business.Business is conducted. Next time we’ll make the trip to the Big Bend location, even though this one’s five minutes down the road from our house.

September 4, 2025
Unprompted review
Rated 4 out of 5 stars

I was pleasantly surprised by how…

I was pleasantly surprised by how delicious their crust is. I'm originally from NY, so a good pizza crust is a must. And they do a good job with it.
I'll admit they're not consistent. Sometimes the pizza is overbaked.
But they make a delicious pizza for a great price.
I'm reviewing my local Little Caesars, not them in general.

August 31, 2025
Unprompted review
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Rated 1 out of 5 stars

App overcharged, rude local manager, corporate missing in action

App overcharged, listed the pizzas at one price but then the email receipt showed they charged me 40% higher price. Local manager was rude and condescending, said there was nothing I could do. I even showed her the app that proved I was overcharged. She admitted and confirmed there was a system glitch that showed the wrong price in the app, but she wasn't going to do anything about it and said no one else at Little Caesars could get my overcharge back. Still waiting on response from corporate (i.e. the local district manager). It's been days. Are they missing in action, more like missing/inaction. Hey Little Caesars IT department, your app had the pepperoni pizzas listed at $5 each so I bought enough for the whole family and them some but I was then charged $7 each! I wouldn't have splurged had I known. That's dishonest and deceptive. Yes, a $10+tax overcharge matters, at least to me and a lot of other hardworking people out there. Pizza Pizza? How about Rip-off! Rip-off!

June 4, 2025
Unprompted review
Rated 1 out of 5 stars

There was no option for zero stars.

There was no option for zero stars.
My real rating is 0!. They got my order wrong and then refuse to correct it or give me money back! I came back 5 minutes after receiving it and the pizza was still hot and whole. What is so hard and wrong with correcting a mistake. I asked to speak tobthe manager and she said she was the manager. She never fixed her mistake instead, She ruined 4 little children's evening. I will never put from any lil Ceasars b ever again in my life! just the worst experience ever all for crumbs!

June 6, 2025
Unprompted review
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Rated 1 out of 5 stars

2 weeks ago I bought a pizza from there…

2 weeks ago I bought a pizza from there as my boyfriend worked late that nite so I decided to get us a pizza for supper because I didn't think he would want to cook when he got home.. the next day I got sick really bad throwing up and it was bad the other day I bought it again as I didn't think it was the pizza that made me sick well the other day I ended up sick again just the day after I had the pizza so I told my boyfriend he agreed with me I will never eat from little ceacers again it causing me to be sick every freaking time ...

May 29, 2025
Unprompted review
Rated 1 out of 5 stars

Bad service

This is the second time I bought a pineapple pizza and a mushroom pizza with vegetables online, they delivered me one with pineapple and one with just the sauce and cheese. And poorly prepared, as if it was reheated. A mistake that makes me waste my money. I will definitely not buy here again. Once is passable, twice is incompetence.

May 27, 2025
Unprompted review

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