London Property Inspections Reviews 

170
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Scheduled an inspection on a Friday, was told the day before the van broke down so inspection was moved to Tuesday. Engineer never showed up within the 5 hour slot, but was promised a 2 hour slot the... See more

Rated 5 out of 5 stars

Excellent service. Very easy to work with and reasonably priced. As a busy Landlord, this is the type of professionals you want to work with, save time and money and get the exact service you need. Th... See more

Rated 5 out of 5 stars

Had an EICR check, was done very quickly and efficiently. Was concerned when told i could not have or see the certificate before i had paid upfront but on checking found this is (rightly or wrongly!)... See more

Rated 5 out of 5 stars

Booking process has been straightforward. Company responded promptly to arrange a visit. Engineer was punctual, polite, knowlegable and professional. He completed safety checks of all gas applian... See more

Company details

  1. Certification Agency
  2. Electrical Engineer
  3. Electrical Installation Service
  4. Electrician
  5. Gas Engineer
  6. Property Maintenance

Written by the company

London Property Inspections provides Landlord Safety Certificates EICR, PAT Testing, Fire Safety Certificate, Emergency Lighting Certificate, Fire Risk Assessment, Gas Safety Certificate, Energy Performance Certificate, Asbestos, Boiler Installation, Fusebox Installation, Fire Doors Installation, Emergency Lights Installation, and Smoke Alarms Installation


Contact info

4.2

Great

TrustScore 4 out of 5

170 reviews

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No recent history of asking for reviews

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4.2

All reviews

(170)

25 reviews in the last 12 months

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Rated 1 out of 5 stars

Dishonest

I have been refunded on condition I delete this review. I'm still deciding whether to or not. I said I would delete it in order to get the refund. But now, I think it is unfair to others who may be use this service if I delete it. I booked this outfit to do gas safety inspection, boiler service and PAT test. I paid and received certificates. BUT ... my tenants told me the guy spent about 5 minutes in the property and did not look at the electrics. Five minutes seems an awfully short time to do gas safety and boiler service. The certificates are signed by 2 different people. Only one person attended. Is this fraud? They will not refund me. I advised them I would be making formal complaints if they did not refund me and they did not respond. I have complained to Gas Safe Council. I am in the process of preparing an NICEIC complaint. Next step is a Trading Standards complaint. Please if you have had a similar experience, follow up with formal complaints. I don't think this outfit should be in business.

December 29, 2019
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Rated 1 out of 5 stars

Not worth the hassle

Possibly the worst company I have ever dealt with.

Initially - they answered very quickly and sent someone around promptly. The guy arrived and didn't even look like he knew what he was doing.

Luckily I said I would ring the office to pay for the service and not cash in hand. However, after ringing about 20 times, nobody has answered and I have not received my certificate.

To make it even worse, the plumber that came has damaged my boiler and now I need to get someone else out to fix it.

Avoid this organisation.

November 23, 2019
Unprompted review
Rated 1 out of 5 stars

I had very similar experience as Tom…

I had very similar experience as Tom SPierce.
I've been chasing for more than two weeks for my inspection report or and written confirmation from the engineer they sent onsite last minute, but no reply at all and false promises of getting back by a guy with Indian accent calling himself Andy (sorry, not sacastic or raciest, but no sense of credibility of LPI's customer service). Now they are not answering the call either. I haven't even asked for a refund due to the poor service and bad communication yet. They still owe me my report. Btw, just found out the company is not Gas Safe registered!

The company finally contacted me via text after seeing the review. Asked me to remove the review first then they offer a refund or revisit. Neither option happened. Should I still trust their promises and delete a genuine review of experience FIRST?

October 16, 2019
Unprompted review
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Rated 1 out of 5 stars

This is the worst company I have ever…

This is the worst company I have ever done business with.
The engineer turned up and didnt know which services he would be inspecting.
After pointing them out 3 days later once I'd paid the invoice - I had to call up to ask for my certificate.
It came through with just two appliances and not the gas fire which bI quite CLEARLY pointed out.
I have now been calling and emailing them every day since and been told lies and false promises about the amended certificate coming through. They now won't answer the phone to me - or reply on live chat. I have finally, after 10 days of trying at least twice a day, asked for a refund - to which the live chat went silent.
Avoid this company at all cost - it is without a doubt the worst customer service and experience I have had in this respect.

August 20, 2018
Unprompted review

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