My initial contact wasn’t great but after speaking with an agent, Milo, the issue was resolved in less than no time at all. Thanks Milo for your help and understanding today. Keep up the good work!!... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Any issue or enquiry I have had has been resolved really quickly throughout there customer service. Really friendly and professional. Ang was happy to help me with a enquiry I had and was done so exce... See more
Company replied
I deleted bonus spins by mistake. I emailed and received a quick response and my spins were reinstated. Milo ( customer service rep) was very helpful and dealt with my issue swiftly.
Company replied
This is by far one of the best casinos out there. One of the most stable and fantastic sites with amazing support staff. Adam was particularly helpful in helping me recently :)
Company replied
Company details
- Lottery Vendor
- Casino
- Gambling Service
- Lottery Shop
- Online Casino or Bookmaker
- Online Lottery Ticket Vendor
Written by the company
As most lotteries require for you to be a resident of the country in which they’re drawn, many of the world’s biggest jackpot amounts – including those famous US rollovers - have been out of reach until now! At LottoGo, you’ll get the opportunity to win huge cash prize amounts from wherever you are – whether that’s from the comfort of your own couch, or on the move with our mobile app.
Join our community of 3 million members!
Written by the company
- LOTTOGO CASINO
- LottoGo.com brings you a wide range of online casino games, including over 3,000 slots, live tables, and instant-win options from trusted providers. Whether you enjoy classic favourites or the latest releases, you can explore hundreds of games in a safe and responsible environment.
- LOTTERY
- We also offer access to some of the world’s most recognised lottery draws, giving players the opportunity to take part in games from the US and Europe - all from one secure platform.
- LOTTOGO BINGO
- We’ve got lots of different types of bingo available, each with different numbers of balls called, speeds, and ways to win! With no faff of paper tickets, the option to play in multiple bingo rooms at once and games running up to 24 hours a day!
New customer? Claim your first LottoGo bonus!
Join over 3 million other members
Contact info
United Kingdom
- support@lottogo.com
- www.lottogo.com
4.3
Excellent
21K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Took ages to sort my account out
Took ages to sort my account out. Needed I.d but never asked me about it
Communication was not good.
July 22, 2026
Reply from LottoGo.com
Hi David,
I’m really sorry to hear you feel this way. We always aim to make verification as straightforward as possible, and I’m sorry if it seemed unclear or took longer than expected. ID checks are required for all members, but they should be requested at the right time and communicated clearly — so I’m sorry if that wasn’t your experience.
We’ve reached out to you directly via the email address registered to your account so we can look into what happened and discuss this properly with you.
Kind regards,
Angela
LottoGo.com
LOTTOGO DO NOT USE THIS SITE
⁷DO NOT USE THIS SITE THEIR SLOTS ARE THERE TO FLEECE YOU OF EVERY PENNY YOU DEPOSIT IN MY EXPERIENCE IN OVER 800 SPINS ON SLOTS NOT ONE BONUS TRIGGERED OVER 200 SPINS ON RAGING GODS OF OLYMPUS NO BONUS TRIGGERED LARGEST WIN BETWEEN THEM £1.20 THIS SITE IS OUT TO FLEECE YOU OF EVERYTHING THEY CAN THERES REVIEWS CLAIMING BIG WINS NOT IIN MY EXPERIENCE
they have flagged my honest review based on my experience on their site as unfair and harmful to their business and claim to have emailed me directly but I've received no such emails from them but I'll wait to see if they do and will update my review accordingly
July 21, 2026
Unprompted review
Reply from LottoGo.com
Hi Martin,
I’m really sorry to hear you feel this way. We can assure you that we are not a scam — we’re fully licensed and regulated, and all of our games run on independently tested RNG technology, meaning every spin is completely random and cannot be influenced by us or anyone else.
We understand how frustrating a poor run of play can feel, but long losing streaks do not mean anything fraudulent is happening, and we do not post fake reviews or manipulate outcomes.
We’ve reached out to you directly by email so we can discuss your experience properly and understand what has led you to feel this way. We’d really like the chance to go through everything with you and offer support.
Kind regards,
Angela
LottoGo.com
Reply from LottoGo.com
Hi Raquel,
I’m really sorry to hear you’re unhappy with your experience. We did explain that no promotional offer was used on your recent deposit, and we also went through how promotions work and how to activate them so you don’t miss out in future.
I appreciate your frustration, and I’m sorry if it felt like the support you received wasn’t helpful — that’s never the experience we want anyone to have.
We’ll reach out to you directly by email so we can discuss this in more detail and make sure everything is fully resolved for you.
Kind regards,
Angela
LottoGo.com
Good service quick and easy happy and…
Good service quick and easy happy and helpful thank you ang
July 21, 2026
Unprompted review
Reply from LottoGo.com
Hi there,
Your kind words mean a lot to us! It's fantastic to hear that LottoGo is meeting your expectations.
With appreciation,
The LottoGo team.
A great site and easy to navigate great…
A great site and easy to navigate great customer service especially Angela
July 21, 2026
Unprompted review
Reply from LottoGo.com
Hi there,
We truly appreciate your review! Your satisfaction with LottoGo is truly appreciated.
Best wishes,
The LottoGo team.
Helpful agents good site angela very…
Helpful agents good site angela very helpful
July 21, 2026
Unprompted review
Reply from LottoGo.com
Hi there,
We truly appreciate your review! Your satisfaction with LottoGo is truly appreciated.
Best wishes,
The LottoGo team.
3443907 Very helpful and kind and…
3443907 Very helpful and kind and patient with me good customer service
July 21, 2026
Unprompted review
Reply from LottoGo.com
Hi there,
Your kind words mean a lot to us! It's fantastic to hear that LottoGo is meeting your expectations.
With appreciation,
The LottoGo team.
Reply from LottoGo.com
Hi there,
We truly appreciate your review! Your satisfaction with LottoGo is truly appreciated.
Best wishes,
The LottoGo team.
Reply from LottoGo.com
Hi there,
Your kind words mean a lot to us! It's fantastic to hear that LottoGo is meeting your expectations.
With appreciation,
The LottoGo team.
Cody was fast and effective very well…
Cody was fast and effective very well done lot to go
July 21, 2026
Unprompted review
Reply from LottoGo.com
Good day,
We’re grateful for your feedback! We’re grateful to hear LottoGo is working well for you.
Warm regards,
The LottoGo team.
Reply from LottoGo.com
Hi there,
Your kind words mean a lot to us! It's fantastic to hear that LottoGo is meeting your expectations.
With appreciation,
The LottoGo team.
Milo at lotto go very supportive very…
Milo at lotto go very supportive very professional and helped me with my problem in a matter of minutes
Overall the service has met my expectations and I would advise joining if you haven’t already
July 21, 2026
Unprompted review
Reply from LottoGo.com
Hi there,
We truly appreciate your review! Your satisfaction with LottoGo is truly appreciated.
Best wishes,
The LottoGo team.
It’s all a massive con
March 2, 2026
Reply from LottoGo.com
Hi there,
Thank you for sharing your feedback — I’m sorry to hear you’ve had a disappointing experience. We’ve reached out to you directly by email so we can go through everything in detail and make sure your concerns are fully addressed.
I want to reassure you that we’re not a “con.” All of our games use independently tested RNG technology, which means every result is completely random and cannot be influenced by us or anyone else.
We’d really like the chance to discuss your experience with you directly and work towards a resolution, so please keep an eye on your inbox for our message.
Kind regards,
Angela
LottoGo.com
Thanks LottoGo for your cooperation…
Thanks LottoGo for your cooperation always greet me with free bonuses, was on touch with Cody today who gave me small present :)
July 21, 2026
Unprompted review
Reply from LottoGo.com
Hi there,
We truly appreciate your review! Your satisfaction with LottoGo is truly appreciated.
Best wishes,
The LottoGo team.
Brilliant website I recommend it to…
Brilliant website I recommend it to everyone. Spoke to Cody who helped me promptly. Excellent customer service.
July 21, 2026
Unprompted review
Reply from LottoGo.com
Hi there,
Your kind words mean a lot to us! It's fantastic to hear that LottoGo is meeting your expectations.
With appreciation,
The LottoGo team.
Lotto go
Lotto go, is best casino online, amazing promotion offer, easy windhtraw fast, great staff, my favourite agent name Cody, always happy to help, a lot of new games, join today like me, make your day happy
July 21, 2026
Unprompted review
Reply from LottoGo.com
Hi there,
We truly appreciate your review! Your satisfaction with LottoGo is truly appreciated.
Best wishes,
The LottoGo team.
Reply from LottoGo.com
Hi there,
Your kind words mean a lot to us! It's fantastic to hear that LottoGo is meeting your expectations.
With appreciation,
The LottoGo team.
Great site great customer service
Great site great customer service and was really nice and helpful (3306216)
July 21, 2026
Unprompted review
Reply from LottoGo.com
Hi there,
We truly appreciate your review! Your satisfaction with LottoGo is truly appreciated.
Best wishes,
The LottoGo team.
service and proffesionalism handled by kim
service and proffesionalism
kim was my representitive
July 20, 2026
Unprompted review
Reply from LottoGo.com
Hello,
We’re grateful for your feedback! We’re grateful to hear LottoGo is working well for you.
Kind regards,
The LottoGo team.
My experience has been great
My experience has been great. Sam helped me most recently on the chat line
July 20, 2026
Unprompted review
Reply from LottoGo.com
Good day,
We’re grateful for your feedback! We’re grateful to hear LottoGo is working well for you.
Warm regards,
The LottoGo team.
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