LoveittsEstateAgent Reviews 

455
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely professional, friendly, and supportive throughout the entire buying and selling process. People note that the overall service is seamless, keeping clients fully informed and making property transactions completely stress-free. Consumers truly appreciate the exceptional customer care and the reassuring guidance provided from start to finish. Some reviewers were not happy with communication issues, feeling that support was lacking when dealing with specific problems like parking fines. A few customers also mentioned experiencing unhelpful responses, lack of accountability, and dismissive attitudes from certain staff members during inquiries.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and constant... See more

Service

Users describe positive interactions with service, highlighting a seamless and professional process from... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting professional, helpful, and... See more

User experience

Reviewers highlight positive aspects of user experience, noting that registration is quick and the entire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you to all the team at Loveitts they go above & beyond to do their job & do it with such professionalism, care & compassion. They all realise how difficult & stressful it is to go through t... See more

Company replied

Rated 5 out of 5 stars

Sold our property via auction. Loveitts were excellent throughout the process, keeping us informed and providing advice on guide prices and how auctions worked. They kept on top of the process and... See more

Company replied

Rated 5 out of 5 stars

I was very nervous about selling my property through an auction house but Rich could not have been more helpful and kind. He never seemed to mind me asking countless questions and seemed amost as exc... See more

Company replied

Rated 5 out of 5 stars

I have purchased and sold through the Loveitts Auction House team on many occasions over the last few times. Each time, the service has been exceptional and every transaction has been completely hassl... See more

Company replied


Company details

  1. Real Estate Agents
  2. Auction House
  3. Property Management Company

Written by the company

Since 1843 Loveitts has been a trusted estate agent and property services provider to home seekers and businesses throughout Coventry, Warwickshire and beyond. We are proud of our rich heritage but always look to the future and strive for innovation so we can continue to provide the best service possible.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

455 reviews

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No recent history of asking for reviews

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4.7

All reviews

(455)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sara Herbert and Team @ Lovietts

Sara Herbert and team were a delight to deal with. They were helpful, extremely professional, resourceful, dealt with any problems quickly and effectively .I have dealt with many auctioneers over the last 40+years in my view the best I have used. Keith

March 5, 2026
Unprompted review
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Reply from LoveittsEstateAgent

Thank you for your wonderful feedback, Keith. We’re delighted to hear that Sara and the team provided such a professional and supportive service. Your kind words, especially with your many years of experience, mean a great deal to us.

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Rated 5 out of 5 stars

Sara has been positive and reassuring…

Sara has been positive and reassuring throughout this process which we needed not having any previous knowledge of how auctions work. We wouldn’t hesitate to use Lovetts again!

March 4, 2026
Unprompted review
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Reply from LoveittsEstateAgent

Thank you for your lovely feedback. We’re so pleased Sara was able to provide the reassurance and guidance you needed throughout the auction process. We truly appreciate your trust and would be delighted to work with you again.

Rated 5 out of 5 stars

The team were very good

The team were very good. Managing to be good interlocutors with the vendor. Smoothing the way on some issues their legal team did not deal with. Friendly and professional. Even dealing with a call past closing time. 👍

February 27, 2026
Unprompted review
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Reply from LoveittsEstateAgent

Thank you for your kind feedback. We’re pleased to hear the team were able to support communication with the vendor and help smooth the process along the way. It’s great to know their friendly and professional approach made a difference — even beyond closing time! We truly appreciate your comments.

Rated 5 out of 5 stars

Excellent Professionalism & Service

Edward @Walsgrave SBN Branch professionalism was consistent. It’s always on time for appointments and provided reliable advice. His reliability was crucial during the maintenance call request in my property. I trust SBN because of their excellent reputation in the real estate business, and they did not disappoint me at all since about 10 years been renting from them. Their reliability and expertise ensured a smooth enquiry process, and they’re beyond grateful for their help.
The Manager Venita @Warwick Row Branch she is also a true professional! With her ability to provide clear guidance with my Electricity service maintenance. We will refer them to potential customers looking for a trustworthy Estate agent. We wouldn’t hesitate to recommend SBN.

February 12, 2026
Unprompted review
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Reply from LoveittsEstateAgent

Thank you for your continued trust and for sharing your experience. We’re delighted to hear Edward’s professionalism and reliability have made such a positive difference over the years, and that Venita’s clear guidance was equally helpful. Your recommendation means a great deal to us, and we truly appreciate your loyalty.

Rated 5 out of 5 stars

Great experience with the team

Great experience with the team. Sara was brilliant with us throughout the whole journey. She explained everything and was on the ball with all the latest information.

January 16, 2026
Unprompted review
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Reply from LoveittsEstateAgent

Thank you for your lovely feedback. We’re so pleased you had a great experience and that Sara kept you well informed throughout. We really appreciate your kind words.

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Rated 5 out of 5 stars

Sold our property via auction

Sold our property via auction. Loveitts were excellent throughout the process, keeping us informed and providing advice on guide prices and how auctions worked. They kept on top of the process and procedures.
We must say that this was the least stressful experience of selling a house we've had.

December 23, 2025
Unprompted review
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Reply from LoveittsEstateAgent

Thank you for your kind feedback. We’re so pleased to hear the auction process was clear, well-managed, and the least stressful sale you’ve experienced. We really appreciate you choosing Loveitts!

Rated 5 out of 5 stars

Exceptional Team at Loveitts Auction House

I have purchased and sold through the Loveitts Auction House team on many occasions over the last few times. Each time, the service has been exceptional and every transaction has been completely hassle free. Everyone that I deal with is friendly, diligent and professional. Just a joy to work with either as a seller or buyer.

December 10, 2025
Unprompted review
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Reply from LoveittsEstateAgent

Thank you for your continued support. We’re delighted to hear every experience with our Auction House team has been smooth and enjoyable. We really appreciate your trust and look forward to working with you again.

Rated 5 out of 5 stars

Have always dealt with Loveitts as…

Have always dealt with Loveitts as found them fair and honest.
Sara, I think deserves a special mention just sold my house and she kept me informed all the way through the process and I believe I got the best price possible for a quick sale.

December 1, 2025
Unprompted review
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Reply from LoveittsEstateAgent

Thank you for your continued trust in Loveitts and for your kind feedback. We’re delighted to hear you’ve always found our service fair and honest. Sara will be especially pleased to know her support and communication helped achieve a great result for you. We truly appreciate your loyalty and recommendation.

Rated 4 out of 5 stars

Sold..at last!

Experiencing two failed auctions as we tried to sell our late mother's unique whimsical property was very sobering and stressful. Potential purchasers came and went but Sally, Sara and Rich kept focus and eventually found us a buyer. Thank you for your professionalism.

November 14, 2025
Unprompted review
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Reply from LoveittsEstateAgent

Thank you for your kind words. We know how challenging the process can be, and we’re glad that Sally, Sara and Rich were able to support you and secure a buyer. We truly appreciate your trust and feedback.

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Rated 5 out of 5 stars

Effective communication

Michelle was a good communicator and helped to push the sale through. She was helpful and supportive throughout the process.

November 3, 2025
Unprompted review
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Reply from LoveittsEstateAgent

Communication is key to help a sale progress quickly so it is great to receive a review like this!

Rated 5 out of 5 stars

A great team!

Great communication - viewings were organised swiftly and feedback received promptly. Professional and courteous team throughout a relatively smooth process for a house move!

June 9, 2025
Unprompted review
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Reply from LoveittsEstateAgent

A great review ! Thank you

Rated 5 out of 5 stars

I was very nervous about selling

I was very nervous about selling my property through an auction house but Rich could not have been more helpful and kind. He never seemed to mind me asking countless questions and seemed amost as excited as me when everything went through. I have no hesitation in recommending Loveitts - especially Rich who was a real star.

October 31, 2025
Unprompted review
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Reply from LoveittsEstateAgent

Thank you so much for your lovely review. We’re delighted to hear that Rich helped make your first auction experience such a positive one. It’s great to know he was supportive, patient, and just as excited as you throughout the process! Your kind words and recommendation mean a lot to us.

Rated 5 out of 5 stars

Excellent Service

Very good experience buying property through auction. Whole process was seamless and I was kept informed at regular intervals as to progress with solicitor's, Rich took all the stress away that comes with buying a property. I would definitely recommend and use them again. Special thanks to Rich.

November 1, 2025
Unprompted review
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Reply from LoveittsEstateAgent

Thank you for your wonderful feedback. We’re so pleased to hear you had such a smooth and stress-free experience buying through auction. Rich will be delighted to know his support made the process easier for you. We truly appreciate your recommendation and look forward to working with you again in the future!

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Rated 5 out of 5 stars

Would highly recommend !

Would highly recommend !! For auction very painless did everything for us ! Kept great contact and updated us all the way, Sara and the team were superb! Really lovely bunch very informative and compassionate as it was my late mothers house very respectful - didn’t rush us but did their upmost best to keep things on track which the excelled in.
Very very happy with their service !! Wishing them all the best.

Thank you Loveitts

October 31, 2025
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you for your lovely review. We’re so glad Sara and the team could make the process smooth and supportive for you during such a sensitive time. Your kind words and recommendation mean a lot to us.

Rated 5 out of 5 stars

I highly recommend

It was very refreshing to speak to someone in this industry who is keen , honest and professional as well as realistic and competent so thank you.
I appreciate very much your advice and wish you all the best going forward .

October 28, 2025
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you so much for your kind words. We’re delighted to hear that you appreciated our honest and professional approach. Your feedback means a great deal to us, and we wish you all the very best for the future.

Rated 5 out of 5 stars

Selling by auction

I had two unusual properties to go to auction. Sara and the team were professional, friendly & helpful throughout. Thoroughly recommend them for selling at auction.

September 18, 2025
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you for your kind words! We’re delighted that Sara and the team made the auction process smooth and straightforward for you. We really appreciate your recommendation and are glad you chose Loveitts!

Rated 5 out of 5 stars

First auction experience

This was my first experience of using an auction house to sell a property and it could not have been better. My initial enquiry was greeted with an honest and balanced review of my needs and advice was given freely without any kind of pressure to sign up. Every question I asked was answered thoroughly and I could see their (Sally and Sara) knowledge of both the local area and the market was considerable. They guided me through the process from start to finish, the end result was better than I could have hoped for and the fees entirely reasonable. They went the extra mile more than once. Having worked in sales and customer service my entire career I can say without hesitation that they get it so right. I shall recommend these guys again and again.

September 18, 2025
Unprompted review
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Reply from LoveittsEstateAgent

Thank you so much for sharing such a detailed and wonderful review. We’re delighted that your first experience selling through an auction house exceeded your expectations. Sally and Sara will be thrilled to hear your kind words and that their guidance, local knowledge, and support made such a positive impact. It means a lot to us that you felt informed and confident throughout the process, and we truly appreciate your recommendation. Thank you for placing your trust in Loveitts!

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Rated 5 out of 5 stars

The whole transaction was seamless

From beginning to end excellent service. Sold my property quickly with a very professional and helpful manner

October 15, 2025
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you for taking the time to review our services!

Rated 5 out of 5 stars

Michelle was extremely helpful

Michelle was extremely helpful

September 23, 2025
Unprompted review
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Reply from LoveittsEstateAgent

A lovely review for Michelle. In a customer service sector its great to receive such good feedback.

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