Did email almost 2 weeks ago when I was dissatisfied but no response which was disappointing. I have used them lots and normally great but this bunch of flowers didn’t look anything like the picture a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The flowers were lovely. Once they were received... Paid for next day delivery however, once given to royal mail they then put on within 24 hours. . So in total it was more like 38 hours later from or... See more
Company replied
Well informed delivered on correct day before time one or two flowers bit bent and looked ABIT dead other than that my mum was happy with surprise delivery
I ordered flowers late on 10August but when you look at the delivery address and post code in Woodbridge it gives my post code in Reading after the post code for where it should be going. Royal Mail l... See more
Company details
Written by the company
ABOUT LOVELYFLORA WORLD LovelyFlora World is home to the most freshest and vibrant flowers offering great deals on lovely stunning arrangements and bouquets in the UK. Whether you are sending a bouquet to celebrate a special event, make your mother feel extra-special, say I'm sorry, or just to say hello, we've got you covered. We are convenient way to shop for flowers and at competitive prices you can count on us. With LovelyFloraWorld a smile is just a bouquet away. www.lovelyfloraworld.com/Reviews/ 100% Smile guarantee, If Not We’ll Make It Right And Replace The Bouquet!Make someone Happy Today, Send Them Some Flowers Bouquets From £11.99 Flowers For All occasions - Cheapest Florist LovelyFlora World is home to the most freshest and vibrant flowers offering great deals on lovely stunning arrangements and bouquets in the UK. Whether you are sending a bouquet to celebrate a special event, make your mother feel extra-special, say I'm sorry, or just to say hello, we've got you covered. We are convenient way to shop for flowers and at competitive prices you can count on us. With LovelyFlora World a smile is just a bouquet away.
Contact info
United Kingdom
- www.lovelyfloraworld.com
3.2
Average
43K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 51% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My daughter in law loved the flowers
My daughter in law loved the flowers, and they were delivered on time.
May 13, 2026
Unprompted review
Reply from Lovelyfloraworld
Good morning,
Thank you for being our customer and leaving us a wonderful 5-star review.
Kind regards,
Lovely Flora
Advertisement
I've ordered three bouquets of flowers…
I've ordered three bouquets of flowers 💐 from Lovelyfloraworld, for my elderly Mum, who has almost lost her sight, and she was highly delighted every time 😊😊. I was kept informed about the whereabouts of the delivery and when it would arrive 😀. When it l arrived I received an email with a photo of proof of delivery. Excellent service 👏 Thank you again Lovelyfloraworld ☺️☺️
April 1, 2026
Unprompted review
Reply from Lovelyfloraworld
Hi Margaret,
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us.
Kind regards,
Lovely Flora World
Awesome service and awesome flowers
The Flowers i received and the flowers i have sent have been really beautiful flowers that lasted a long time great value and great quality the service has been brilliant flowers have arrived on time and the packaging has been awesome
April 10, 2026
Unprompted review
Reply from Lovelyfloraworld
Hi Rhonda,
Thank you for being our customer and leaving us a wonderful 5-star review.
Kind regards,
Lovely Flora World
Reply from Lovelyfloraworld
Hi Amanda,
Thank you! Your positive feedback is much appreciated.
Many thanks,
Lovely Flora
Beautiful flowers
Beautiful flowers. Excellent wrapping of flowers. Arrived on time. Good communication about delivery. Excellent value for money. First class service. Highly recommend this business. Definitely will use again..👍👍
April 14, 2026
Unprompted review
Reply from Lovelyfloraworld
Hi Barbara,
Thank you for being our customer and leaving us a wonderful 5-star review.
Kind regards,
Lovely Flora Team
Advertisement
Beautiful flowers
Beautiful flowers, very fairly priced and always delivered as promised.
March 24, 2026
Unprompted review
Reply from Lovelyfloraworld
Hi John,
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Kind regards,
Lovely Flora World
Next day delivery of Rose and freesia…
Next day delivery of Rose and freesia bouquet and balloon: brilliant! My sister loved it. It was delivered by Royal Mail early next day, fewer than 24 hours sfter ordering.
May 11, 2026
Unprompted review
Reply from Lovelyfloraworld
Good afternoon,
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your review.
Kind regards,
Lovely Flora World
always perfect
Never late with delivery and always without felling the most beautiful bouquet of flowers, presented perfectly arranged.
Will never go anywhere else for flower's
May 11, 2026
Unprompted review
Reply from Lovelyfloraworld
Good morning,
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us.
Kind regards,
Lovely Flora World
Easy to order online as we were away
Easy to order online as we were away.
Flower bunch not as big as it seemed on photo but recipient happy with the bunch she got.
May 11, 2026
Unprompted review
Reply from Lovelyfloraworld
Hi Angela,
Thank you! Your positive feedback is much appreciated.
Kind regards,
Lovely Flora World
Advertisement
Reply from Lovelyfloraworld
Good morning,
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Kind regards,
Lovely Flora Team
My friends were delighted to receive…
My friends were delighted to receive flowers and they were nice and fresh.
My only complaint is that you could not combine 2 bouquets into one because you did not have the required packaging.
The bouquets are a bit small for the price, hence the reason for buying 2 at a time to the same person.The date is only approx- I sent them approx end if April/beginning of May 2026
April 13, 2026
Unprompted review
Reply from Lovelyfloraworld
Good morning,
Thank you very much for sharing your review. We love hearing from our customers.
Many thanks,
Lovely Flora
Bloomin' Lovely!!
I've ordered twice from Lovrlyfloraworld, and have never had problem with the order, flowers were beautiful and fresh when delivered.
Prices are very good too.
The only gripe I've got, was the delivery..it went to the wrong address, wrong town, and a day late!
Awful! Royal Mail.🙄
April 3, 2026
Unprompted review
Reply from Lovelyfloraworld
Good morning,
We understand your disappointment and would appreciate the chance to regain your trust. We'd be grateful for another opportunity to serve you better.
Kind regards,
Lovely Flora Team
Delivery on time for my daughters…
Delivery on time for my daughters anniversary she they were lovely and fresh good quality
April 19, 2026
Unprompted review
Reply from Lovelyfloraworld
Good morning,
Thank you for being our customer and leaving us a wonderful 5-star review.
Kind regards,
Lovely Flora World
Advertisement
Beautiful flowers
Beautiful flowers. My daughter was so happy to receive them.
May 11, 2026
Unprompted review
Reply from Lovelyfloraworld
Hi Angela,
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Kind regards,
Lovely Flora World
Reply from Lovelyfloraworld
Hi Sarah,
Please note that the selected delivery date is a guide and not a guarantee.
Deliveries will be made within 1-2 working days of the selected delivery date.
However, if your order is placed after 4.45pm which is our cut off time for next day delivery, Monday to Friday, it will be dispatched the following working day for delivery the day after.
Kind regards,
Lovely Flora Team
Very disappointed no sympathy card in…
Very disappointed no sympathy card in box flowers I sent .and I paid extra for the card .
May 13, 2026
Unprompted review
Reply from Lovelyfloraworld
Good morning,
Thank you for the feedback. Please contact us with your order number to help us resolve this issue.
Kind regards,
Lovely Flora World
Beautiful bouquet
Well packaged delivered on time
Friend delighted with the flowers so fresh and colourful. Good value for the money. Thank you
March 19, 2026
Unprompted review
Reply from Lovelyfloraworld
Hi Jean,
Thank you very much for sharing your review. We love hearing from our customers.
Kind regards,
Lovely Flora World
Advertisement
Great price and fantastic service
Great price and fantastic service. I have been using this company over the years and have always been reliable. Thanks
March 14, 2026
Unprompted review
Reply from Lovelyfloraworld
Hi Lola,
We’re so grateful that you took the time to leave us a 5-star review. Thank you!
Kind regards,
Lovely Flora Team
Always a lovely bunch of flowers so the…
Always a lovely bunch of flowers so the recipients say
April 14, 2026
Unprompted review
Reply from Lovelyfloraworld
Hi Susan,
Thank you! Your positive feedback is much appreciated.
Kind regards,
Lovely Flora Team
Highly recommend
I send flowers to my cousin on special occasions. We live at opposite ends of the country and I've tried many different companies and have been disappointed. Lovely Flora World have proved to be trustworthy and always deliver the freshest flowers arranged beautifully. Delivery has always been spot on too.
April 2, 2026
Unprompted review
Reply from Lovelyfloraworld
Good morning,
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us.
Kind regards,
Lovely Flora World
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.