Love Water Limited Reviews 

259
•
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

We had a problem with our filter and I spoke with Lucia and she was very helpful, polite and friendly and arranged for Callum to come and replace it for us the same day, he arrived within the hour. C... See more

Company replied

Rated 5 out of 5 stars

We would like to commend Jacques for his excellent service during our water delivery on 17 September. Unfortunately, our goods lift wasn’t working that day, so we had to use the normal passen... See more

Company replied

Rated 5 out of 5 stars

I’d like to say thank you to Callum, who delivered a replacement water cooler after ours stopped working. He was polite, chatty and very friendly yet professional. It was really nice to see such a y... See more

Company replied

Rated 5 out of 5 stars

Jacques came into our office today and was extremely helpful, polite, and professional throughout. He took the time to explain everything he had done and was very informative. We would highly recommen... See more

Company replied

Company details

  1. Office Supplies Store
  2. also in
  3. Beverage Distributor
  4. Bottled Water Supplier
  5. Drinking Water Fountain
  6. Hot Water System Supplier
  7. Water Filter Supplier

Information provided by various external sources

A beautifully small, perfectly proportioned company that beats the spots of all our competitors with superior products, and a brilliant service provided by nice people! Ask for a brochure, contact us for a free trial, or ask one of us to pop in and say hello and show you what makes us different. Offices & Homes. Unmatched Features, Plus unique MINI dispenser for Homes and small offices. Free Branding! Blenheim Palace Water,


Contact info

5.0

Excellent

TrustScore 5 out of 5

259 reviews

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No recent history of asking for reviews

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5.0

All reviews

(259)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

DSI London

Fantastic experience from start to finish. Ordering was easy and the mineral water itself is top quality. However, the highlight was the delivery. The driver, Callum, went above and beyond. He arrived in the time slot given, was incredibly polite, and handled the heavy bottles with care. It’s rare to get such great service these days. Highly recommended!

February 19, 2026
Unprompted review
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Reply from Love Water Limited

Thank you very much for your kind comments, especially directed to Callum. He will be so pleased!

Rated 5 out of 5 stars

Amazing customer service from Callum…

Amazing customer service from Callum who delivers our water; such a friendly and kind guy who always has a smile on his face! Highly recommend Love Water! Thank you so much!(from Caremark Sutton)

February 19, 2026
Unprompted review
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Reply from Love Water Limited

Thank you Jodie - Your review will make Callum's smile even wider!

Rated 5 out of 5 stars

Love love love water

It is always an absolute pleasure to receive our love water deliveries. From the organisation at the office with Jen and Kaye to the drop off from Callum…it’s a great experience all round. They’re a great team and never see us go without. Callum is brilliant and worth his weight in gold!

February 17, 2026
Unprompted review
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Reply from Love Water Limited

Thank you so much Holly and Jen, Kaye and Callum will be delighted to receive your review!

Rated 5 out of 5 stars

5-Star service all around

It's been a lovely experience with LoveWater from the very beginning. We use them in all our clinics and have received 5-star service throughout. Nick was amazing at sorting a seamless transition for us and Kieth was so lovely when he delivered our unit for installation. Highly recommend LoveWater for any water cooler services you need! :)

November 24, 2025
Unprompted review
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Reply from Love Water Limited

Thank you sooooo much for a brilliant review Andrea, and its great that we have you as one of our customers! Keith and Nick were really pleased to be mentioned too!

Rated 5 out of 5 stars

We LOVE Love Water

Brilliant service - our water delivery is always on time thanks to the wonderful Callum who really brightens up our day.

Lucia, Kaye & Jen provide super friendly customer support. They make the whole process easy and stress-free.

Highly recommend this company if you want reliably delivery and genuinely caring people.

November 20, 2025
Unprompted review
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Reply from Love Water Limited

What a lovely review! - Thank you very much Sandra. The team were delighted to receive your comments.

Rated 5 out of 5 stars

Experience as a Property Manager

I am a Property Manager who often has to interact with Love Waters' Accounts side in order to deal with processing invoices.

I simply want to commend Jen in Accounts for always being responsive even when under a lot of pressure and stress and for always ensuring that issues are resolved.

October 2, 2025
Unprompted review
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Reply from Love Water Limited

Thank you very much for those really positive words regarding Jen - She will be absolutely delighted to receive them!

Rated 5 out of 5 stars

Great service and staff

We have been with Love Water for years and cannot fault the service. The whole team from the office staff to the delivery drivers are great. Big praise to Callum who always brightens my day. Every time Callum arrives, it's not just about the delivery — it's about the genuine friendliness and cheerful energy he brings along.

July 15, 2025
Unprompted review
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Reply from Love Water Limited

Thank you so much for these lovely comments and our apologies for the delay in responding - Thankfully our service and team are far more efficient than our responses on Trustpilot!

Rated 5 out of 5 stars

Same Day Delivery - INCREDIBLE

Excellent service following a slight administrative error, our delivery driver Harrison didn't have the correct bottles, I suspected that this would mean we wouldn't receive water until the following week. How wrong I was! Harrison re-delivered the needed water the SAME DAY! Really appreciated effort from Harrison and the Love Water team, especially in this hot weather.

July 10, 2025
Unprompted review
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Reply from Love Water Limited

Thank you for such nice comments Madeline, and for being patient while we corrected an internal error. Harrison and the team were delighted to get it finally sorted and we appreciate your words.

Rated 5 out of 5 stars

Just wanted to say

Just wanted to say, what a pleasure it is to have Callum deliver to us! He is so friendly, super efficient and keeps a smile on his face - even in 30 degrees - great asset to the team at Love Water!

July 2, 2025
Unprompted review
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Reply from Love Water Limited

Thank you very much for these comments about Callum. He is fairly new with the company and was absolutely delighted (as everyone is at Love Water!) to hear your praise.

Rated 5 out of 5 stars

Fabulous customer service

Fabulous customer service! our salon Beautiful Nails & Body Salon in Crawley have been using this company for years and couldn't fault them.
From the admin team in the office to the drivers that deliver all fantastic!

June 24, 2025
Unprompted review
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Reply from Love Water Limited

Thank you very much for the lovely review Denise! All the team are really happy and we think your business is brilliant too!

Rated 5 out of 5 stars

Thank you Suzie!

We've been using LoveWater for our offices for a while now and they provide a great service. Corresponding with Suzie over email is lovely, she's always friendly, extremely helpful and ready to go the extra mile. Thank you Suzie and team!

May 21, 2025
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Reply from Love Water Limited

Thank you very much for these kind comments Rachel and the whole team (and even more so, Suzie) was delighted to receive them!

Rated 5 out of 5 stars

Delicious Nectar of the Gods!

We’ve been customers for about 6.5 years now And we are addicted to our LoveWater water! It’s like the Nectar of the Gods 💪

We often have a lot of guests visiting our home and they too, LOVE this water.

With the awful hard, limescaley water in our area - LoveWater is a no brainer for us: Pure, filtered, natural spring water from Blenheim Palace delivered directly to our home, each month, in 11litre bottles.

Tastes brilliant, so we stay wonderfully hydrated AND so much cheaper (and better for the environment) than buying bottled water from the shops.

Do yourselves a favour and sign up to LoveWater if you care about your health and hydration. It’s easy, it’s affordable and it’s DELICIOUS ❤️

May 15, 2025
Unprompted review
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Reply from Love Water Limited

Wow, we couldn't have written our own testimonial any better Lise! - Thank you so much for these lovely comments and for being such a great home customer.

Rated 5 out of 5 stars

Always excellent service

Always excellent service, easy to do business with and friendly and helpful owner and staff.

May 7, 2025
Unprompted review
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Reply from Love Water Limited

Thank you very much for the review and the nice comments about the Love Water team and Nick. Nick mentioned how we started supplying you with our service, and he really appreciates you being a great "home" customer!

Rated 5 out of 5 stars

Exemplary Service -

If circumstances had been different; we most certainly would have continued with the services of Lovewater.

I would like to thank you and all the staff at Lovewater for the exemplary service afforded to Keybar Ltd over the years.

Our water will never taste the same…

Andy Gallagher - Finance Director

May 8, 2025
Unprompted review
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Reply from Love Water Limited

Thank you for such a nice "farewell" message Andy - We have really enjoyed having your company as a customer for many years, and wish you and your team the very best of future success. Hopefully, we may have the chance to serve you again.

Rated 5 out of 5 stars

Great service and good value for money

While there have been some hiccups. Overall customer service has been very good, callouts to check or replace rented coolers have also provided excellent service. Good value for money, really helps me stay hydrated as I am very funny about temperature and flavour of water..

May 7, 2025
Unprompted review
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Reply from Love Water Limited

Thank you very much for your kind comments and constructive criticism (which you indicated in the recent customer feedback survey). It's so beneficial to hear how things can be further improved from our customers, so your views are really appreciated Nicole.

Rated 5 out of 5 stars

Good quality water

Nice team--always helpful. Clean quality drinking water is an absolute need in our household, as it is for many..

May 5, 2025
Unprompted review
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Reply from Love Water Limited

Thank you so much for a lovely review and for being such a brilliant "Home" customer for all these years!

Rated 5 out of 5 stars

Dan is the Man!

Dan is the man! he is the best, always in good spirits, with a smile, works quickly, and knows where to place the bottles in our crazy maze of an office.

We are very happy with the overall service we receive here in Marble Arch. The quality of care has been very good, deliveries are smooth, water dispensers are regularly cleaned.

All good.

April 17, 2025
Unprompted review
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Reply from Love Water Limited

Thank you very much for those lovely words about Dan. He was bowled over to receive them and made his smile even broader!

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