Love Water Limited Reviews 

259
•
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

We had a problem with our filter and I spoke with Lucia and she was very helpful, polite and friendly and arranged for Callum to come and replace it for us the same day, he arrived within the hour. C... See more

Company replied

Rated 5 out of 5 stars

We would like to commend Jacques for his excellent service during our water delivery on 17 September. Unfortunately, our goods lift wasn’t working that day, so we had to use the normal passen... See more

Company replied

Rated 5 out of 5 stars

I’d like to say thank you to Callum, who delivered a replacement water cooler after ours stopped working. He was polite, chatty and very friendly yet professional. It was really nice to see such a y... See more

Company replied

Rated 5 out of 5 stars

Jacques came into our office today and was extremely helpful, polite, and professional throughout. He took the time to explain everything he had done and was very informative. We would highly recommen... See more

Company replied

Company details

  1. Office Supplies Store
  2. also in
  3. Beverage Distributor
  4. Bottled Water Supplier
  5. Drinking Water Fountain
  6. Hot Water System Supplier
  7. Water Filter Supplier

Information provided by various external sources

A beautifully small, perfectly proportioned company that beats the spots of all our competitors with superior products, and a brilliant service provided by nice people! Ask for a brochure, contact us for a free trial, or ask one of us to pop in and say hello and show you what makes us different. Offices & Homes. Unmatched Features, Plus unique MINI dispenser for Homes and small offices. Free Branding! Blenheim Palace Water,


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5.0

Excellent

TrustScore 5 out of 5

259 reviews

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5.0

All reviews

(259)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We had a problem with our filter and I…

We had a problem with our filter and I spoke with Lucia and she was very helpful, polite and friendly and arranged for Callum to come and replace it for us the same day, he arrived within the hour. Callum has always been extremely friendly, helpful and polite and both he and Lucia are very professional, I cannot commend them enough! 5 stars!

September 17, 2026
Unprompted review
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Reply from Love Water Limited

Thank you for such a brilliant review of Callum and Lucia. All the team will know about this today (Friday) and it will make our day....and especially Callum and Lucia - Many thanks!!

Rated 5 out of 5 stars

Excellent service and professional support

Jacques came into our office today and was extremely helpful, polite, and professional throughout. He took the time to explain everything he had done and was very informative. We would highly recommend Love Water to any business looking for excellent service and great customer care!

September 28, 2026
Unprompted review
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Reply from Love Water Limited

A belated THANK YOU (!) for such a nice review of Jacques and Love Water. We really appreciate what a brilliant Love Water customer you have been for so many years.

Rated 5 out of 5 stars

Excellent Service from Jacques – Water Delivery on 17 September

We would like to commend Jacques for his excellent service during our water delivery on 17 September.

Unfortunately, our goods lift wasn’t working that day, so we had to use the normal passenger lift instead. Jacques handled everything very well and was extremely helpful and accommodating throughout the delivery.

We really appreciate his excellent service, as always. He is a credit to the team, and we would be grateful if you could pass on our thanks to him.

Thank you, Jacques, for going the extra mile!

Michelle - Hantec Markets Limited

September 17, 2026
Unprompted review
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Reply from Love Water Limited

Thank you Michelle for such lovely comments towards Jacques. He was absolutely delighted to receive them!

Rated 5 out of 5 stars

Extremely quick service

Extremely quick service.

Service delivered with professionalism a smile. Callum was great as usual.

September 10, 2026
Unprompted review
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Reply from Love Water Limited

Thanks you very much for your comments - Callum was delighted to receive them!

Rated 5 out of 5 stars

Thank you to Callum for being helpful & professional

I’d like to say thank you to Callum, who delivered a replacement water cooler after ours stopped working. He was polite, chatty and very friendly yet professional. It was really nice to see such a young member of the team being so personable and helpful.

As a business we’ve been using Love Water for a long time and have always been very happy with the service. Highly recommended! Kate Baker from Bakers Garden Buildings

August 14, 2026
Unprompted review
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Reply from Love Water Limited

Thank you Kate for such lovely comments about Callum. He was bowled over to receive them. And we are pleased that you are happy with the overall service Love Water provides to your brilliant company.

Rated 5 out of 5 stars

The culture at love water

My daughter has recently completed her work experience at Love water. What a genuinely lovely team of caring and dedicated people they are! She has thoroughly enjoyed her first taste of the working environment, her new understanding of the importance of team work, the customer experience and also learning that in all of that fun can still be had together to create a culture of trust and mutual respect. Thanks everyone, what a dream team.

June 29, 2026
Unprompted review
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Reply from Love Water Limited

Thanks so much Claire. Pleased that your daughter enjoyed the experience as much as we enjoyed having her in the team for the few days!

Rated 5 out of 5 stars

Hallways LOVES Love Water!

Hallways LOVES Love Water!
We have used and recommended this company for years and that involves alot of water!
Callum delivers to us and is a ray of sunshine-he always cheers up the office and makes sure that our water is stored correctly and that both coolers are working.
If you LOVEWATER - give them a call *****

June 30, 2026
Unprompted review
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Reply from Love Water Limited

Thanks very much for such lovely words about Callum, and the "shout out" to Love Water! - Really appreciated.

Rated 5 out of 5 stars

Had the pleasure of speaking with Jen…

Had the pleasure of speaking with Jen today. She is such a lovely lady, patient, understanding, and incredibly bubbly. It was an absolute pleasure speaking with her.

June 11, 2026
Unprompted review
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Reply from Love Water Limited

Thank you very much for your kind words regarding Jen. Her normal role is credit control and accounts, but we all have to occasionally help in other areas. So, it was so nice to hear that Jen gave you such a great impression with her helping you in another area of our business. Many thanks Karol!

Rated 5 out of 5 stars

Callum is so lovely every time he comes…

Callum is so lovely every time he comes and changes our water. Always has a smile on his face and is cheerful

May 1, 2026
Unprompted review
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Reply from Love Water Limited

Apologies for the delay in thanking you very much for the nice comments regarding our Callum. He was delighted to receive your praise.

Rated 5 out of 5 stars

Very happy customer

Ive been with love water for over a decade and their customer service is amazing - they go the extra mile always - thanks !!

May 1, 2026
Unprompted review
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Reply from Love Water Limited

Our customer service is better than the quickness of our Trustpilot responses Poonam!! - So sorry for the delay in saying a big THANKS for being one of our brilliant "home" customers, and for your lovely Trustpilot comment.

Rated 5 out of 5 stars

Amazing Service

I just wanted to share a really positive experience! Kaye, who takes the orders over the phone, is always so helpful and friendly, it makes the whole process quick and pleasant every time.

Callum, who delivers the water, truly goes above and beyond. He’s always happy, polite, and takes the time to have a nice chat, which really stands out. You can tell he genuinely enjoys his job, and that kind of attitude makes a big difference.

Today I called to order some water, and just two hours later Callum was already at my door with the delivery! Fantastic service all around, thank you both!

April 22, 2026
Unprompted review
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Reply from Love Water Limited

Thank you Jayne for such lovely comments. You really made Kaye and Callum's day when they saw your Trustpilot post.

Rated 5 out of 5 stars

Great customer service

Great customer service, very fast delivery and what a credit their delivery driver Callum is, very helpful and friendly. Highly recommend

March 12, 2026
Unprompted review
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Reply from Love Water Limited

Thank you very much for a brilliant review of our man, Callum!

Rated 5 out of 5 stars

Excellent service and Jacques was…

Excellent service and Jacques was knowledgeable and professional. Great tasting water back in the office. Thank you.

February 27, 2026
Unprompted review
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Reply from Love Water Limited

Thank you very much for a lovely review and Jacques was delighted to receive it!

Rated 5 out of 5 stars

Jacques

Jacques came into our office with the regular water delivery we received, as always polite, smiling and very happy. Made my day. Great work as always

February 27, 2026
Unprompted review
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Reply from Love Water Limited

Great to hear that Jacques made your day - Your review will make his! - many thanks!

Rated 5 out of 5 stars

Jacques was extremely friendly and…

Jacques was extremely friendly and knowledgeable about the product. Thanks so much. Will recommend

February 27, 2026
Unprompted review
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Reply from Love Water Limited

Thank you very much and Jacques will be delighted to receive your review!

Rated 5 out of 5 stars

Elite Service

Wonderful, friendly and speedy service from the team. Recent orders and new installations were handled super efficiently by Keith and overall great comms with everyone.

February 23, 2026
Unprompted review
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Reply from Love Water Limited

Thank you for your nice words regarding the Love Water team and especially Keith - He will be so pleased!

Rated 5 out of 5 stars

Excellent Service and Professional Delivery

I have been ordering water from Love Water Limited for our company for a few years and we are very satisfied with their service. Our delivery staff, Keith, is always quick, efficient, polite, friendly, and professional. He explains clearly whenever there are any special arrangements or unexpected situations, which we really appreciate. His responsible attitude and excellent customer service make the whole experience smooth and pleasant. Highly recommended!

February 25, 2026
Unprompted review
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Reply from Love Water Limited

Thank you so much for such a lovely review of Love Water and Keith. He was so happy to receive your comments.

Rated 5 out of 5 stars

Today we had a delivery guy named…Jacques

Today we had a delivery guy named Jacques who was great! When he came the office was still closed and he came back later to make sure we had the water we needed. Very grateful for that.

February 23, 2026
Unprompted review
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Reply from Love Water Limited

Thanks for those lovely words about Jacques. We are all celebrating the birth of his first new born, so this will add to his celebrations!

Rated 5 out of 5 stars

Great Water, Great company

Never had a negative experience with this great company. The water is always crisp and of the highest quality! I am especially fond of my deliverer, Callum who always has a smile on his face and is always prepared and very knowledgeable on any questions I ask regarding the machine, filters or water.

February 20, 2026
Unprompted review
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Reply from Love Water Limited

That's really nice of you Kathy, and Callum will be delighted (and rewarded!) to read your comments.

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