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See what reviewers are saying

Rated 5 out of 5 stars

Jacci was really helpful, got back to my email enquiry promptly and was very knowledgeable about the product range. The whole process was very smooth and user-friendly from start to finish.

Company replied

Rated 5 out of 5 stars

We've been using LRS for 5 years now. There are cheaper options that you see used at pop-ups etc. Having tried these I'd say don't bother. For our business the pagers are a critical piece of our infra... See more

Company replied

Rated 5 out of 5 stars

Absolutely incredible service from start to finish, from picking up with an old contact who didn’t work there anymore pointed me to them anyway! Super friendly, efficient and competitive on all pricin... See more

Company replied

Rated 5 out of 5 stars

We've been working with LRS now for quite a few years and they've always done a great job. This year we ordered new radios but needed them for a certain date for an event and left the order a little... See more

Company replied

Company details

  1. Telecommunications Equipment Supplier
  2. Electronics Company
  3. Electronics Wholesaler
  4. Emergency Call Booth
  5. Restaurant

Written by the company

Whatever communications you need, if you're in the hospitality, restaurant, health and safety, logistics, opticians and other retail sectors we can help with your communications needs. Since 2001 Long Range Systems UK Ltd has been supplying some of the largest corporate clients in the UK, Southern Ireland and Iceland. We supply paging equipment, emergency call equipment including two-way radios and call buttons, logistics driver recall, table tracker for restaurants, healthcare paging systems and more. We have a great customer services department and a 3 year warranty as standard to non-corporate accounts - we stand behind our products. We invented the coaster or customer pager back in 1993 in Dallas TX. Our updated CS series of CS6, CS7 and the new CS8 leads the world in pager technology. But LRS UK is about much more than coaster pagers, we offer emergency paging systems for on-site messaging, custom call buttons, the Table Tracker that identifies the exact location of seated customers and much more. As a key supplier in the United Kingdom of Two-way Radios from Motorola, ICOM, Kenwood, Entel and others our service and support is excellent. We manufacture our own earpieces and microphones that we guarantee are the best you can buy - ask for a free sample. For quality paging and communications equipment that is designed to last with great customer support, Long Range Systems UK Ltd (also known as LRS UK) will ensure that your communications solutions will operate flawlessly and exactly to your needs. That's why we have customers on our books going back to 2001, and even further for non-paging equipment.


Contact info

4.9

Excellent

TrustScore 5 out of 5

80 reviews

5-star
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Rated 5 out of 5 stars

Been coming here for the last 2 years.

Been coming here for the last 2 years.
Lee gives a honest assement and is a top mechanic.
Will go nowhere else

April 9, 2026
Unprompted review
LRS UK  logo

Reply from LRS UK

Thanks for this comment and rating Robert its very appreciated. Great to hear that Lee is handling things good for you and that you like the equipment also. Our CS Team are always here for customers and Lee will always help.

Graham Mckenzie
Director

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Rated 5 out of 5 stars

Jacci was really helpful

Jacci was really helpful, got back to my email enquiry promptly and was very knowledgeable about the product range. The whole process was very smooth and user-friendly from start to finish.

April 13, 2026
Unprompted review
LRS UK  logo

Reply from LRS UK

Hello Liz, and thank you for the 5 star post. It's really great to hear about our customer services staff and how impressed customers are. Jacci is a very knowledgeable and conscientious CS team member. The LRS products offer great value backed up with our direct support for 3 years and if you don't use it it's still good to know our support is right there. Thanks for taking the time to tell others about your great experience with LRS UK.

Graham Mckenzie
Director.

Rated 5 out of 5 stars

Good service

Good service, always helpful, used them several times previously and always a smooth experience!

April 13, 2026
Unprompted review
LRS UK  logo

Reply from LRS UK

Hello B&B Hotel Ops and thank you for this great 5 star overview of the LRS service levels. Clearly you use LRS equipment and it's working for you - that's great and always nice to hear from satisfied customers. Thanks for taking the time.

Graham Mckenzie
Director

Rated 5 out of 5 stars

great product

great product, great service, so glad i finally broke away from cheap pagers, these work and last!

March 22, 2026
Unprompted review
LRS UK  logo

Reply from LRS UK

Hello Rich, in the world of pagers the 'cheap' pagers typically operate on a frequency the same as a car remote... and often achieve similar results because OFCOM limit the output at that frequency. The LRS pagers operate at much higher output and different frequency designed for pagers. LRS pagers are made to last. Sincerely thanks for the comments and your 5 star review that helps to confirm what we believe too... and from a customer its great to hear. Thank You!

Graham Mckenzie
Director

Rated 5 out of 5 stars

Excellent customer care and product

Excellent customer care and product

March 15, 2026
Unprompted review
LRS UK  logo

Reply from LRS UK

Thanks Jay for a great comment about our services and support. We're always here to help and we appreciate your 5 star score.

Graham Mckenzie
Director

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Rated 5 out of 5 stars

LRS- Iceland

we have been working with LRS for years. Always recieved top quality service from Graham and his crew. The product speaks for itsself!

March 19, 2026
Unprompted review
LRS UK  logo

Reply from LRS UK

Hello Steinar, well thank you for your great 5 star comments about our company... we really do appreciate it. Building trust with others is so important and thank you for trust in LRS UK.

Graham Mckenzie
Director

Rated 5 out of 5 stars

Very good products

Very good products, easy to use at affordable price.
Very good customer service.

January 1, 2026
Unprompted review
LRS UK  logo

Reply from LRS UK

Thank you for that very kind review Andrei and glad to hear you love the LRS products and service levels.

Graham Mckenzie
Director

Rated 5 out of 5 stars

Can’t fault the service levels items…

Can’t fault the service levels items ordered delivered the next day excellent packaging

February 12, 2026
Unprompted review
LRS UK  logo

Reply from LRS UK

Thanks Mr Hallett for a great 5 star review. We're really happy that you liked the service and equipment.

Graham Mckenzie
Technical Director

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Rated 5 out of 5 stars

Easy to use

Good customer service and a reliable, easy to use product.

December 17, 2025
Unprompted review
LRS UK  logo

Reply from LRS UK

Thanks for your concise and great 5 star review - we really do appreciate it as it continues to show our approach to customers and service levels.

Graham Mckenzie
Director

Rated 5 out of 5 stars

They wont let you down !

I've used LRS coasters and tech for nearly 20 years. In that time they have been a pleasure to work with and their products are almost bomb proof. I have never needed to use anybody else they are simply perfect!!!!

November 17, 2025
Unprompted review
LRS UK  logo

Reply from LRS UK

Dear Mr Cohen, Thank you for an all encompassing review of our products and services. It's a pleasure working with you and the confirmation that you're a customer for 20 years says so much. Thank you again.

Graham Mckenzie
Director

Rated 5 out of 5 stars

Great Service and Support

The team at LRS are so helpful with troubleshooting and customer service is fantastic. All services are fast and communication is excellent

December 8, 2025
Unprompted review
LRS UK  logo

Reply from LRS UK

Thank you for this great review of our products, services and responses of LRS paging systems.

Graham Mckenzie
Director

Rated 5 out of 5 stars

Excellent

Great bit of kit and good helpful service

August 30, 2025
Unprompted review
LRS UK  logo

Reply from LRS UK

Thanks SPJ for the quick post about the systems we sell and our support... really appreciated!

Graham McKenzie
Director

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Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Super quick replies via email. Very happy with the over all service.

August 1, 2025
Unprompted review
LRS UK  logo

Reply from LRS UK

Thanks for posting this 5 star comment about our service levels and we trust that the equipment is as good as we always suggest.

Graham McKenzie
Director

Rated 5 out of 5 stars

Great customer service

We've been working with LRS now for quite a few years and they've always done a great job. This year we ordered new radios but needed them for a certain date for an event and left the order a little too late LRS arranged for complimentary hire of radios for the event incase the radios didn't arrive in time. Great service.

September 12, 2025
Unprompted review
LRS UK  logo

Reply from LRS UK

Thanks for the review of our service levels - we try very hard to excel in service and support - its one area that we feel is essential. So thanks again for taking the time to post...

G McKenzie
Director

Rated 5 out of 5 stars

LRS customer service and support

LRS customer service and support are excellent. Anytime that I have required their expertise , the knowledge , guidance and service have been fantastic.
Thank you
The New Inn - St Owens Cross
Debbie Coles

September 16, 2025
Unprompted review
LRS UK  logo

Reply from LRS UK

Hi Debbie, Thanks for creating an excellent review of our service and support as well as our willingness to help customers! It's a great review for sure and appreciated by everyone here.

Graham McKenzie
Director

Rated 5 out of 5 stars

The product does exactly what its…

The product does exactly what its supposed to do, robust and reliable...

And the service is great, even the MD replied to my email giving advise to a query

would definitely recommend

August 1, 2025
Unprompted review
LRS UK  logo

Reply from LRS UK

Thanks Darren for a great review. And if you ever get any issues or want free advice just call the CS staff that will help for sure.

Graham McKenzie
Director

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Rated 5 out of 5 stars

Great service

September 4, 2025
Unprompted review
LRS UK  logo

Reply from LRS UK

Thank you Mr. Cowell for your 5 star review. While it is a short review it still shows what you think about our company and services. Thank you again for thinking about us!

Graham McKenzie
Director

Rated 5 out of 5 stars

Consistently great

LRS were great. We've used them several times in the past for pagers for our restaurants as they communicate quickly, offer us a range of items which suit our needs and can customize the order and had it to us in a couple of days.

June 30, 2025
Unprompted review
LRS UK  logo

Reply from LRS UK

Thank you for this sharing of your experience with us Guy. We always love to hear when customers love what we do at LRS and we look forward to helping you anytime whatever your needs.

Graham McKenzie
Director

Rated 5 out of 5 stars

Exactly What We Needed

Really happy with our new LRS Staff Paging System (T9561EZ with 10 SP4 pagers). Super helpful team on the phone, fast delivery, and the range is spot on. Makes life much easier. Would definitely recommend!

June 10, 2025
Unprompted review
LRS UK  logo

Reply from LRS UK

Hi Mikayla, WOW! Thanks for this wonderful review of the LRS equipment, our customer services and support staff and all about your customer experience - its exactly what we want to hear and honestly, we're so happy that we have helped and achieved this result for you.

Graham McKenzie
Director

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