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See what reviewers are saying

Rated 5 out of 5 stars

Jacci was really helpful, got back to my email enquiry promptly and was very knowledgeable about the product range. The whole process was very smooth and user-friendly from start to finish.

Company replied

Rated 5 out of 5 stars

We've been using LRS for 5 years now. There are cheaper options that you see used at pop-ups etc. Having tried these I'd say don't bother. For our business the pagers are a critical piece of our infra... See more

Company replied

Rated 5 out of 5 stars

Absolutely incredible service from start to finish, from picking up with an old contact who didn’t work there anymore pointed me to them anyway! Super friendly, efficient and competitive on all pricin... See more

Company replied

Rated 5 out of 5 stars

We've been working with LRS now for quite a few years and they've always done a great job. This year we ordered new radios but needed them for a certain date for an event and left the order a little... See more

Company replied

Company details

  1. Telecommunications Equipment Supplier
  2. Electronics Company
  3. Electronics Wholesaler
  4. Emergency Call Booth
  5. Restaurant

Written by the company

Whatever communications you need, if you're in the hospitality, restaurant, health and safety, logistics, opticians and other retail sectors we can help with your communications needs. Since 2001 Long Range Systems UK Ltd has been supplying some of the largest corporate clients in the UK, Southern Ireland and Iceland. We supply paging equipment, emergency call equipment including two-way radios and call buttons, logistics driver recall, table tracker for restaurants, healthcare paging systems and more. We have a great customer services department and a 3 year warranty as standard to non-corporate accounts - we stand behind our products. We invented the coaster or customer pager back in 1993 in Dallas TX. Our updated CS series of CS6, CS7 and the new CS8 leads the world in pager technology. But LRS UK is about much more than coaster pagers, we offer emergency paging systems for on-site messaging, custom call buttons, the Table Tracker that identifies the exact location of seated customers and much more. As a key supplier in the United Kingdom of Two-way Radios from Motorola, ICOM, Kenwood, Entel and others our service and support is excellent. We manufacture our own earpieces and microphones that we guarantee are the best you can buy - ask for a free sample. For quality paging and communications equipment that is designed to last with great customer support, Long Range Systems UK Ltd (also known as LRS UK) will ensure that your communications solutions will operate flawlessly and exactly to your needs. That's why we have customers on our books going back to 2001, and even further for non-paging equipment.


Contact info

4.9

Excellent

TrustScore 5 out of 5

80 reviews

5-star
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Rated 5 out of 5 stars

Reliable and extremely professional

Reliable and extremely professional!

Always provide fantastic kit an very helpful and insightful. Even when we had an issue, it was expertly handled and resolved.

As we are a 5 star hotel in the heart of London, we need to know that the equipment we use is fast and efficient and LRS provide this!

Highly recommended!

July 29, 2019
Unprompted review
LRS UK  logo

Reply from LRS UK

Thank you Ramon for noting your experiences with LRS equipment and our service levels. It is always nice to hear that we have met or surpassed customer expectations and in an environment as competitive as yours great to know that we have helped.

A B Mckenzie
Managing Director

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Rated 5 out of 5 stars

Walsall College

Always helpful and service was all we could ask for

July 26, 2019
Unprompted review
LRS UK  logo

Reply from LRS UK

Thanks Mr Phillips for your kind feedback. You bought lone worker and man down two-way radios from LRS UK and we're always happy to help. We have a specialised website for radios also at https://twowayradiosuk.co.uk/ where there are literally hundreds of radios that we sell where you can see full specifications of most handsets.

With any two-way radio it's not just the initial radio sale but also the support and we pride ourselves with the level of support we offer... great to know it's all good for you.

A B Mckenzie
Managing Director

Rated 5 out of 5 stars

Always helpful and friendly

Always helpful and friendly. We have often needed pagers at short notice and LRS have never failed to deliver.

Although pager technology is a niche area, I would not hesitate to recommend them as a supplier.

July 25, 2019
Unprompted review
LRS UK  logo

Reply from LRS UK

Thank you Diana for your review of our products and services. We carry very large stocks here in the UK offices of LRS and generally very rarely would we be low on equipment for sale. By the way, in the UK we sell many tens of thousands of 'pagers' used in sectors like restaurants, health and safety, logistics, healthcare, opticians, pubs and bars and many more. I believe that is because pagers are most often very reliable in receipt of messaging particularly for on site. Thanks again for your input.

A B Mckenzie
Managing Director

Rated 5 out of 5 stars

Very helpful people and good product.

July 25, 2019
Unprompted review
LRS UK  logo

Reply from LRS UK

Thank you Hafliði. We're glad you like our LRS paging systems and we're sure they will be good for very many years. We're always here to help and I'm sure that Darren will manage your account in the best customer focused manner possible. It's a pleasure to supply companies over in Iceland and thanks for your business.

A B Mckenzie
Managing Director

Rated 5 out of 5 stars

Excellent products for industrial use.

Excellent products that stand up to our industrial application. The support team have been great with great product knowledge.

July 24, 2019
Unprompted review
LRS UK  logo

Reply from LRS UK

Thanks James for your candid response. The customer paging systems are some of the best versions we have ever sold and are ultra reliable. Good to know that our support has helped as necessary and thank you for choosing LRS.

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Rated 5 out of 5 stars

From start to completion a great…

From start to completion a great service. Friendly and not afraid to answer even the smallest of questions. Fast and efficient service, we hardly knew the technician was here installing even though the business was open and in full swing. Sales were excellent even when I had a few ok, many questions over the pre install questionnaire.
Nothing has gone wrong with the system as yet so I can't offer an opinion on after care, but am hopeful it will be as good and sales and install.

July 23, 2019
Unprompted review
LRS UK  logo

Reply from LRS UK

Thanks Sian for this overview and I trust that Table Tracker is as good for your business as we said. TT has been one of the most successful products for restaurants and key metrics that we have available and whether for just 40 tables or well over 200 tables TT has proved an invaluable tool for everyone. I'm confident that at any stage if you have any issues we'll fix them very quickly... our engineers have been supporting clients since 2001 and as I come from a service background I hold quality of service very highly.

A B Mckenzie
Managing Director

Rated 5 out of 5 stars

Excellent service and equipment

We have purchased several units over two sites, the teams like the way they works, found them easy to set up gives them more security.
The LRS technical team were great to deal with, always at the end of a phone both before purchase and afterwards. Top marks to Glyn and the team.

July 22, 2019
Unprompted review
LRS UK  logo

Reply from LRS UK

Thank you for your very nice review of our products and services. You purchased two-way radios and other equipment for lone workers protection and I'm sure that Glyn will have advised you well as he is capable of recommending systems to suit every need. And thank you for highlighting our service and support.

A B Mckenzie
Managing Director

Rated 5 out of 5 stars

I have always dealt with Darren who has…

I have always dealt with Darren who has always provided a professional service and has also been great at offering advice on the best products to suit the business. They are always fast at responding to questions! The equipment has always been strong and reliable which is perfect for our industry.

July 18, 2019
Unprompted review
LRS UK  logo

Reply from LRS UK

Thanks Mr Upstone for highlighting our staff being professional - there's nothing better than hearing that from customers directly. I saw you bought customer pagers and we have sold those since back in 1993 when LRS first invented them. The current CS6 series is the most robust guest pager we have ever made. Thanks again for you comments and for being a customer.

A B Mckenzie
Managing Director

Rated 5 out of 5 stars

We have had this Pager system on board…

We have had this Pager system on board our vessel since 2005 very reliable and simple to use.

July 17, 2019
Unprompted review
LRS UK  logo

Reply from LRS UK

Thank you for an excellent review of our products and services. We have been selling and supplying these call button systems for guest use since 2001 from our UK offices for many MY vessels. It's really great to hear how well these have worked out for you for such an extended time. Thank you for posting your experience with LRS products.

A B Mckenzie
Managing Director

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Rated 5 out of 5 stars

Excellent service and support from LRS

Excellent service and support from the team at Stoke-on-Trent, always able to offer advice and guidance, as well as the occasional good deal!

July 17, 2019
Unprompted review
LRS UK  logo

Reply from LRS UK

Hello Mr Bancroft, It has been a pleasure in supplying Rolls Royce leisure with our customer paging systems and guest sessions. They are the perfect combination for recalling anyone when you need them to return in any situation. Thank you for your kind words and we look forward to helping you in the future.

A B Mckenzie
Managing Director

Rated 5 out of 5 stars

Great product

Great product! Awesome service with reliable delivery

July 16, 2019
Unprompted review
LRS UK  logo

Reply from LRS UK

Hello Oliver, and thank you for confirming how good our products and services are as a user. The customer pagers were invented by LRS back in 1993 and have remained the worlds best customer, guest or patient recall device ever since. You will find them extremely reliable and very robust to take the every day knocks that this type of pager can receive in service. Thanks for the contact and we look forward to serving you in the future.

A B Mckenzie
Managing Director

Rated 5 out of 5 stars

Swift delivery

Swift delivery , easy to use and seeing the benefits already after only a week.

July 11, 2019
Unprompted review
LRS UK  logo

Reply from LRS UK

Thank you Marie and it's great to hear what our customers really think about our products and our services. Your feedback is always appreciated.

A B Mckenzie
Managing Director

Rated 5 out of 5 stars

Great Product and great Customer…

Great Product and great Customer Service. Reliable with a good range. Looks like a better build quality than some of the others I have seen, you get what you pay for.

July 4, 2019
Unprompted review
LRS UK  logo

Reply from LRS UK

Hi Joseph, you might know that LRS was the inventor of the coaster pager back in 1993. Today, while there are similar devices, through patents none of them are as good as the original LRS customer pager systems. We sell tens of thousands every year. Thank you for your candid comments about how you found us, our services and our products.

A B Mckenzie
Managing Director

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Rated 5 out of 5 stars

Exceptional

Exceptional. Cannot recommend highly enough. Have worked with LRS on some large scale projects and the experience was effortless.

July 4, 2019
Unprompted review
LRS UK  logo

Reply from LRS UK

Thank you Tom for being a great customer. We appreciate your business and always strive to offer very high quality service along with LRS products. Thank you for your comments and star rating - really appreciated.

A B Mckenzie
Managing Director

Rated 5 out of 5 stars

Just installed Table Tracking

We have just installed Table Tracking, and the tea of two who did the work were very punctual, fast, polite and efficient. They carried out staff training, but unfortunately our kitchen electrics went down and we were not serving hot food. However, I went in the following day and the staff had it all figured out and were racing each other for the fastest food delivery status. The Z-nodes were traced into our decor and no-one has even noticed where they are yet. LRS provide a very good explanation of their product, if you are thinking of buying it yourself, with very fast response times by phone and email from the sales team.

July 3, 2019
Unprompted review
LRS UK  logo

Reply from LRS UK

What a really great positive comment Nita and thank you for your great input and how Table Tracker has helped you. We have supplied Table Tracker for many years in the UK and it always impresses with it's results. We appreciate your very nice comments and it's a pleasure working with you and your company. Thank you.

A B Mckenzie
Managing Director

Rated 5 out of 5 stars

Excellent company to deal with very…

Excellent company to deal with very friendly, professional and knowledgeable staff.

July 3, 2019
Unprompted review
LRS UK  logo

Reply from LRS UK

Thanks very much Vicky. Since 2001 as the UK LRS offices we have always strived hard to give the best service we can.

A B Mckenzie
Managing Director

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Rated 5 out of 5 stars

Great service very helpful to deal with…

Great service very helpful to deal with Andrew was really helpful

July 3, 2019
Unprompted review
LRS UK  logo

Reply from LRS UK

Thank you Ian for commenting on our quality of service... we always appreciate genuine feedback from customers.

A B Mckenzie
Managing Director

Rated 4 out of 5 stars

Ideal for First Aid Paging

We ordered 31 of the paging system for our Warehouse to cover First Aid situations. This has helped us to come to an effect solution for covering a large site.

July 3, 2019
Unprompted review
LRS UK  logo

Reply from LRS UK

Thanks Mr Fuller for this reference for our equipment and service and we're here every time you need us. Its great to hear that our products solved your first aid issues for communications. It's one area of business that we have been involved with for many years. We also supply two-way radio solutions for lone workers also.

A B Mckenzie
Managing Director

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