MagicKitchen.com Reviews 

7,231
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and variety of meals offered, catering to various dietary needs. The ordering process is often described as easy and efficient, with many appreciating the lack of subscription requirements. Delivery service is consistently excellent, with orders arriving quickly, well-protected, and frozen solid. However, some people mentioned issues with the website or app, finding it confusing or experiencing glitches during ordering. A few other people also felt that some meals were bland, had dry meats, or that portion sizes were occasionally too small. Additionally, some customers reported receiving damaged containers or items that were not fully frozen upon delivery.

What people talk about most

Product

Users describe positive interactions with product, often praising the variety, taste, and convenience. Many... See more

Quality

People report positive experiences with quality, with many reviewers praising the delicious and high-quality... See more

Order

Reviewers mention positive feedback about the ordering process, highlighting its simplicity and ease of use,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast and... See more

User experience

Customers had ambiguous experiences with user experience, with many finding the site easy to use, understand,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The meals came well protected in an appropriate container and were still frozen. Overall the quality is pretty good. I have some that I liked better than others. My favorites were the beef stew and me... See more

Company replied

Rated 4 out of 5 stars

I absolutely love the variety of meals you offer! Just placed my first low-sodium meal order! A lot of meal services make their low-sodium food pretty bland, so I'm really hoping for good flavor here.... See more

Company replied

Rated 4 out of 5 stars

Ordering, packaging and shipping is outstanding *****. Price/ Quality **, over priced, quality needs improvement. Meats are dry and tough. Vegatable taste like out of the bag grocery store frozen v... See more

Company replied

Rated 4 out of 5 stars

I purchased the variety pack - it gave me a sample of many of their foods. Was disappointed in some of their items and others were delicious. I felt like a hit or miss. However, their customer ser... See more

Company replied


Company details

  1. #31 of 40 best companies in Food Products Supplier
  2. #6 of 16 best companies in Meal Delivery
  3. #14 of 23 best companies in Online Food Ordering Service

About MagicKitchen.com

Written by the company

Shop Now!

MagicKitchen.com has developed a program where families can buy chef-prepared tasty and healthy pre-made meals packaged for 2 or 4 people. All the preparation and cooking is done – the meal only requires reheating. Within 15 minutes of walking in your front door a hot, tasty, wholesome meal can be on the table and waiting for your family to enjoy.

You have a lot of options for meals, but no other will give you the taste, nutrition and quality for the price, for fully cooked frozen meals. We are confident you will love our food. Take our challenge: try our meals and if we do not meet your expectations, we will either replace the meal or give you a refund for any dishes you feel did not deliver on our promise of taste and quality.

For your convenience, we have two separate menus, our regular HomeStyle menu and our Special Diet Menu for those with special dietary needs.

A La Carte Menu ⮕

Tempting entrees, scrumptious sides and incredible desserts are sold separately so that you can build your meal. These meals are also categorized into healthy choices such as diabetic, low-fat, low-carb, diabetic-friendly and gluten-free.

Complete Meals Menu ⮕

Created by our chefs and dietitians, this menu delivers delicious complete meals with an emphasis on specific dietary needs such as seniors meals, portion control, diabetic meals and meals for renal and dialysis diets.

Shop Now!

15% Off with Promo TRUST

Written by the company

Delicious, Nutritious, Convenience!
Get 15% off entire website with promo code TRUST. Sign up for our newsletter to receive even more great deals! *Only one promotion allowed per order. Promotions do not apply to Special Deals page; if a Special Deals item is in your cart, it will not count towards total dollars spent.

Our Guarantee

You'll love our food, we guarantee it!

You'll love our food, we guarantee it!
If anything you receive from MagicKitchen.com arrives spoiled or damaged it will be replaced at our expense. Any meals you try that do not meet your satisfaction will either be credited or replaced in your next order.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

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Replied to 87% of negative reviews

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4.3

All reviews

(7,231)

655 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy viewing and selecting a specific…

Easy viewing and selecting a specific type of diet. Good selections and variety.

June 13, 2026
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Reply from MagicKitchen.com

Thank you for your review. We are happy to hear that you found it easy to order with us. We appreciate your review and hope to continue to serve you.

Rated 5 out of 5 stars

Very easy to reorder

Very easy to reorder. Appreciate the free shipping

June 12, 2026
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Reply from MagicKitchen.com

Thank you for your review. We are happy to hear that you find it easy to order and the free shipping. We appreciate your business.

Rated 4 out of 5 stars

Live Magic Kitchen

I order at least or try to twice a month. I am on low sodium diet and find it is so easy to pick out meals there. Best soups my favorites being potato and tomato basil. So yummy. The spinach manicotti meal is awesome.

June 12, 2026
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Reply from MagicKitchen.com

Thank you for your review. We are very happy to hear that you are enjoying our low sodium options and the convenience of our service. The soups are a very popular choice. Thank you again and we hope to continue to servce you.

Rated 5 out of 5 stars

The chicken soup didn't look like the…

The chicken soup didn't look like the picture but it was good

June 5, 2026
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Reply from MagicKitchen.com

Thank you for your review. Sometimes our items can look a little different than pictured since they are arriving in a frozen state. We are happy that you enjoyed it and we wanted to share that we have many delicious soups available if you would like to give them a try. We hope to continue to serve you.

Rated 5 out of 5 stars

As mentioned above, your diets are so versatile, if you will, by being customized to CKD and Type 2 Diabetes patients.

Magic Kitchen's customized diets are exactly what I need since being diagnosed with CKD in November 2025. Your meals also include meal selections for my Type 2 Diabetes. Both are just what the doctor ordered, pun intended.
Also, your staff is very professional and provides answers to my questions. In particular, recently when FedEx failed to deliver my Magic Kitchen order for five days due to erroneously claiming they needed a signature, the entire order thawed completely making it unsafe to eat. One of your agents then delivered the same order to me at no charge. Very professional and considerate!

June 4, 2026
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Reply from MagicKitchen.com

Thank you for your review. We appreciate you and we are so pleased to hear that you have had such a wonderful experience with us. We do apologize for the issue with FedEx. We want to make sure our customers are very happy with the service they receive. Our Renal menu is very popular as it takes alot of the work out of handling this specific diet. We hope to continue to serve you.

Rated 5 out of 5 stars

Magic Kitchen is a lifesaver

Given my cooking experience, I think I would starve without Magic Kitchen. Seriously, they are a lifesaver! And the food is delicious and delivered promptly.

June 11, 2026
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Reply from MagicKitchen.com

Thank you for your review. We are happy that we can be of service to you. We look forward to continuing to be of service.

Rated 4 out of 5 stars

Perfect for Diabetics

The meals came well protected in an appropriate container and were still frozen. Overall the quality is pretty good. I have some that I liked better than others. My favorites were the beef stew and meatballs with Alfredo pasta. I am diabetic and these have been perfect to help me control my blood glucose.

June 3, 2026
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Reply from MagicKitchen.com

Thank you for your review. We are very pleased to hear everything was received perfectly. We are also happy to hear that you are enjoying the meals. Our diabetic friendly menu is very popular and we have such a large selection, We hope to continue to serve you.

Rated 5 out of 5 stars

first order

this is my first order so we will see how it goes
but the online ordering seemed easy to do

June 10, 2026
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Reply from MagicKitchen.com

Thank you for your review. We wanted to thank you for choosing us! We are pleased to hear you found our website ordering to be easy. We hope you enjoy your items and we hope to continue to serve you.

Rated 5 out of 5 stars

All of the food is delicious

All of the food is delicious

June 10, 2026
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Reply from MagicKitchen.com

Thank you for your review. We are very pleased to hear that you are enjoying the meals. We hope you are starting to find some favorites! We hope to continue to serve you.

Rated 5 out of 5 stars

Easy

Easy, fast, my widowed elderly father loves the food.

June 8, 2026
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Reply from MagicKitchen.com

Thank you for your review! We are very happy to hear that your father is enjoying the meals. Magickitchen.com offers delicious and convenient options. We hope to continue to serve you!

Rated 2 out of 5 stars

Navigating website and ordering is not…

Navigating website and ordering is not easy.

June 9, 2026
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Reply from MagicKitchen.com

Thank you for your review. We are very sorry to hear that you found our website to be difficult. We wanted to share that we are currently reviewing the website and trying to find ways to make it easier to navigate. We wanted to share with you that we do have a customer service line that you can call for ordering it is 877-516-2442. We hope this helps and we look forward to serving you!

Rated 5 out of 5 stars

The entire process from product…

The entire process from product selection, purchase, shipping, and actually enjoying the food was very enjoyable!

June 2, 2026
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Reply from MagicKitchen.com

We want each and every customer to have an enjoyable experience with each order. We are happy to hear that you enjoy the service and meals. We thank you for your business and your review. We look forward to continuing to be of service to you.

Rated 5 out of 5 stars

Zero issues

Zero issues. So far so good

June 1, 2026
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Reply from MagicKitchen.com

We hope that you continue to have a good experience with zero issues and we look forward to continuing to be of service to you. Thank you for your review and your business.

Rated 5 out of 5 stars

Your meals are good.

Your meals are good.. I’ve had other meal preps in the passed .. yours are better then others

June 7, 2026
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Reply from MagicKitchen.com

We love hearing that you find our meals satisfactory and better than others. Thank you for your review. We look forward to continuing to be of service to you.

Rated 1 out of 5 stars

A complete rip-off! You are better off buy ready made meals at the supermarket!

Overpriced.

You would be better off if you just buy ready made meals from the local grocery store.

Also, I ordered the renal diet, and it is as if they never even looked up what that means. They had high potasium items, and other things that a person on a renal diet should never have.

Again, overpriced, I wish I could get a 100% refund!

June 23, 2025
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Reply from MagicKitchen.com

Thank you for your review. We sincerely apologize that this wasn't the best experience for you and any confusion with our renal meals. The renal diet meals you see on MagicKitchen.com fit within the nutritional guidelines for a standard renal diet. Since our dietician uses nutritional software and can calculate the specific nutritional values of all ingredients in a meal, this ensures that the complete meal fits within 1/3 of the standard renal diet nutritional limits. You will see items many dieticians suggest not to eat, but given the nutritional values of the meal are known, these ingredients can be included in your diet in moderation. Dieticians often exclude ingredients, such as potatoes, tomatoes, etc., since not all potassium and phosphorus values are listed on nutritional labels on products. Go to the specific meal page to get ingredient and nutritional information for each meal. Please email us at info@magickitchen.com or call us at (877)516-2442 to let our customer service team know which meals you tried and we would be happy to try to make this a better experience for you.

Rated 5 out of 5 stars

Meal variety & image appreciation

I truly appreciate the pictures of the meals, it helps with remembering what was previously ordered. In addition, I value the variety of meals. There are plenty of meat based meals, seafood and vegetarian.

June 5, 2026
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Reply from MagicKitchen.com

Thank you for your review. We are happy that you find value in our meals and appreciate the pictures. We appreciate your business and look forward to continuing to be of service to you.

Rated 5 out of 5 stars

Amee Hall is one of your greatest…

Amee Hall is one of your greatest assets. I have been using her for over a few years and she always looks for discounts for me and has me on her list. Kuddos to Amee she is the best.

June 5, 2026
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Reply from MagicKitchen.com

Thank you for your review! We are very happy to hear that Amee has been able to provide you with great customer service. We appreciate you and your continued support.

Rated 5 out of 5 stars

Good Variety

Lots of choices.
No subscription needed.
Good food.
Easy to order and pay for.
Quick delivery.

June 3, 2026
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Reply from MagicKitchen.com

Thank you for your review. We are very pleased to hear that you had a wonderful experience with ys while ordering and choosing your meals. We do our best to offer a variety of different meal choices that could work for everyone. We also try to make our ordering process as easy and seamless as possible. We hope you enjoy the meals and thank you again for your feedback.

Rated 5 out of 5 stars

So easy to send Mom delicious &…

So easy to send Mom delicious & nutritious meals. Takes a worry off my shoulders knowing she will eat well.

June 4, 2026
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Reply from MagicKitchen.com

Thank you for your review. We love hearing that that you find it easy to send your mom delicious and nutritious meals while taking the worry off your shoulders. We appreciate your business and look forward to continuing to be of service to you.

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