Took my money in advance and the driver never came I booked a taxi through Manchester Taxi Service after finding their website online. Everything seemed normal at first. They replied quickl... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Used a few times during a recent visit. Constant confusion about where we were/were going, one driver decided to do another job first and come late despite us booking the night before and then called... See more
Company replied
Hastings local taxi service up near the etihad stadium / coop live - taxis themselves , drivers either either eat or smoke in them or let customers in who do and it smells putrid. Some drivers even ex... See more
Company replied
Taxi did not turn up and we were left waiting in the snow in minus temperatures. Eventually had to give up on it and order from another company. When phoning up later to ask about it company promis... See more
Company replied
Company details
Written by the company
Manchester taxi service is THE OFFICIAL black cab provider, we specialize in airport transfers from Manchester airports into Manchester & further afield. At our company our number one focus is the customer. We’re not like those companies who just follow the sat nav and then drop you off. We want you to have the most enjoyable experience possible. Safety is core to what we do at Taxi Manchester. Passenger safety is the highest of importance we are always reviewing ways we can make journeys safer for our customers. Contact us at our Manchester Taxi number Or Book with Manchester taxi Online in advance Securely. Quick pick up, quality service and competitive prices.
Contact info
Peter House,, M1 5AN, Manchester, United Kingdom
- 0161 270 8701
- info@manchestertaxiservice.co.uk
- www.manchestertaxiservice.co.uk
1.5
Bad
110 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy with Taxi service from …
Very happy with Taxi service from Manchester to the airport. Driver was on time I was very pleased with the atmosphere and very nice customer service .
November 21, 2017
Unprompted review
Reply from manchester taxi service
Thanks for your kind review Adam. I am glad your driver was punctual and that we have provided a good customer service. Thanks so much for your custom.
Advertisement
Poor poor service 9 times of 10
Poor poor service 9 times of 10
Always send the driver late
Wait for 24hrs before deciding not to process my order and refund my money
One of the worst cab booking company in the Uk in my opinion
November 13, 2017
Unprompted review
Reply from manchester taxi service
Regretfully the day that you booked we had some issues with our driver dispatch system, we understand this is disappointing. We ensured that we have apologised to the customer and we always refund in these unusual circumstances. I am very sorry about your experience, this is not our usual high standards you should expect from MTS.
I have ti say I had a exellent service …
I have ti say I had a exellent service with an experienced driver very polite and helpful, helped me with my luggage at the terminal and got me there on time
Thanks and will use them again
November 13, 2017
Unprompted review
Reply from manchester taxi service
Thanks for your very kind review. I am glad you found your driver polite and helpful.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.