Manicaa Reviews 

633
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

I bought an island extractor for R8100.00 from Manicaa in December 2022 and my order was confirmed on the 7th December 2022, I never received it nor did I get my refund worse they never responded t... See more

Rated 5 out of 5 stars

The situation on the web in South Africa is dire lately with scammers galore. Thank God for honest web sites that definitely deliver. Manicaa have built a loyal customer base from satisfied customers... See more

Company replied

Rated 1 out of 5 stars

Obviously an online scam masquerading as a legitimate vendor. Order placed Aug 2022 with delivery for Sept 2022. After numerous emails I finally got a reply quoting an ETA in the past... Since query... See more

Company replied

Rated 1 out of 5 stars

They running a scam/fraud syndicate, while collecting interest on your money. Order No: #000075473 If they don't refund me within two days a case will be opened with the police and we will get as m... See more

Company details

Information provided by various external sources

Avoid long queues, open a world of possibilities with Manicaa. Shop online and get all your products delivered to your doorstep! 💳💸 https://t.co/bm0XxszA0M


Contact info

1.6

Bad

TrustScore 1.5 out of 5

633 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.6

All reviews

(633)

1 review in the last 12 months

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Rated 1 out of 5 stars

Order #000078822 awaiting response to refund request!!

Payment for order #000078822 was received by them on 24 November 2022. We have had no contact from them since, they do not answer their phone nor do they respond to emails querying delivery of the product.
I HAVE REQUESTED A FULL REFUND AND AM AWAITING RESPONSE
DO NOT ORDER FROM THIS COMPANY!!

November 23, 2022
Unprompted review
Rated 1 out of 5 stars

Manicaa service

They took my money and did not deliver..i placed an orer 5 months ago.I wrote many mails requesting that they must send me the item or that they give me a refund,nothing happend...people must not buy anything from this company ....very poor service or rather no service.

September 25, 2022
Unprompted review
Rated 3 out of 5 stars

Be careful with Manicaa

Stay away from Manicaa. I placed my order on 25 December 2022. Manicaa acknowledged receipt of my order but untill today 3 February 2023 I received nothing.

On 9 February I did eventually received my goods.

February 3, 2023
Unprompted review
Rated 1 out of 5 stars

Order ID #000082009

Order ID #000082009

Placed order only to receive email that item is out of stock and I need to supply bank account info for refund.

Needless to say, no refund.

This is a scam!

January 30, 2023
Unprompted review
Rated 1 out of 5 stars

PENDING ORDER SINCE APRIL 2022

Placed an order on April 5, 2022. Only got an email to say thank you for payment, nothing ever since. Only form of communication are automated responses. Terrible company, if it even exists!!!!

April 4, 2022
Unprompted review
Rated 1 out of 5 stars

Would definitely not recommend.

Would definitely not recommend.
Placed and paid for my order #000079051 in November 2022, the notified me the product is out of stock. There after I requested a refund in 02 Dec 2022. They advised me on the 7th of Dec that my refund will be processed. I Followed up on the 30th of Dec 2022 and just received an email that the matter is "escelated to finance". It is not the 1st of Feb 2023 and I have still not received my refund even after my multiple attempt of following up.

January 31, 2023
Unprompted review
Rated 1 out of 5 stars

THIEVES ... SCAMSTERS ... FRAUDSTERS

ORDER #000070758
I wrote this same review on the 27th of September and Manicaa have not even replied to or acknowledged my review ...
Here it goes again :
On 21st of July 2022, I made a purchase and sent them "proof of payment"
On the same day, Manicaa acknowledged receipt of payment and advised that my order would be dispatched around the 15th of August and that a tracking number would be forthcoming...
It is now the last day of January 2023 ( 6 months from date of purchase ) and I have not had any communication, apart from several automated replies, which do not even relate to to the enquirires which I have made thus far ???
Why is this company still allowed to trade !!!

January 30, 2023
Unprompted review
Rated 1 out of 5 stars

Manicaa is a Scam

Order #000079112
I wish I did some reading about these scammers before placing an order:
I placed an order and paid on the 28/11/2022, did not received item on the promised date and no replies to several e-mails and phone calls.
I requested refund, sent them requested proof of payment and still no word these scammers.

November 27, 2022
Unprompted review
Rated 1 out of 5 stars

Order # 000080016. Manicaa fails dismally.

I am concerned about Manicaa's legitimacy after reading so many similar experiences to mine. Shocking that a service company can have as many negative reviews as this and just nonchalantly apologise time after time with no visible improvement action. My order no 000080016 for a car stereo harness was early December 2022. Payment made and acknowledged by Manicaa. Email received promising delivery in week of 9 January 2023. My issue is not non-delivery yet.. Its just the blatant non response to email enquiries and voice calls. I've spent a small fortune holding on listening to a robot making empty recorded promises on the phone. This company is a scammer for sure. Stay away. A Ms Clara Kutsawa is listed as sole proprieter and she must rather stay away from customer service enterprises. Just.... Shocking.

December 9, 2022
Unprompted review
Rated 1 out of 5 stars

I think this is one of the useless…

I think this is one of the useless Online Store ever existed. I ordered a Battery in and this is the order Number #**********92; that was placed on 6th of October 2022 until today no delivery. I have tried to reach out and no luck. I think they scamming people left, right and center. You call the number on the website, you cannot get through, send emails to *********** no response and left with no choice but you had actually paid for the ordered product.

October 5, 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT SUPPORT THEM AT ALL

They are not truthful ,they are laying for customers i ASK south Africa not to buy from them you do not get your stock ,and they do not want to refund your money i wanted as from October already . Please do not support them at all .

October 7, 2022
Unprompted review
Rated 1 out of 5 stars

Manicca.com is a fraud …

This company is a fraud i ordered last week of October they send me an email saying my shipment will be dispatched on 22 November 2022.A week after tried to contact them on there phone number via email. Even recently signed up for there chat but with no response. They just took the money gave order number lied and went cold

October 30, 2022
Unprompted review
Rated 3 out of 5 stars

Three stars because eventually received

Three stars only because after a veeeeery long delay ,did receive order! Also Covid played a part in the lag time!
—-TO MANAGEMENT:
Please take note of the reviews and correct problems? Your suppliers could be a ?? problem?

November 23, 2022
Unprompted review
Rated 1 out of 5 stars

Well an update to say that I have…

Well an update to say that I have given up !! They will never answer their phone and I will never be refunded for the poor quality of goods and service. IF YOU KNOW WHAT'S GOOD FOR YOU, STAY AWAY FROM MANICAA !!

December 29, 2022
Unprompted review
Rated 1 out of 5 stars

expect disappointment if you buy here

never purchase here my order numbers are 000081393,000081392,000080750,000080747,000080319 and l never received them ever since they stop their communications

and l wuld just want a refund because this place sounds real but lm tell you it is a ll fake

December 19, 2022
Unprompted review
Rated 1 out of 5 stars

Eventually after nearly 6 months of…

Eventually after nearly 6 months of combat, I received my refund, I will now go after the interest on my R 4 360.00. Although I am happy that I received the refund {had written it off}, I plan to still pursue the closure of these THIEVES. They should be shut down and jailed.

June 3, 2022
Unprompted review

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