Marks Electrical Reviews 

119,214
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 17,399 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the delivery service, highlighting its speed and efficiency, with many appreciating the precise time slots and advance calls before arrival. The staff consistently receives praise for being polite, friendly, helpful, and professional, often going above and beyond during delivery and installation. People find the overall service excellent, noting the easy ordering process, clear communication, and competitive pricing for products that arrive in good condition. However, some customers also noted issues with product quality and delivery. A few people reported receiving damaged or faulty items, with some appliances having problems shortly after purchase or being unfit for purpose. Additionally, a small portion of people experienced delivery failures where items did not arrive as scheduled, or encountered problems with delivery tracking not updating correctly.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the politeness,... See more

Staff

People report positive experiences with staff, consistently praising their politeness, professionalism, and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and fantastic... See more

Product

Customers consistently note positive experiences with product, often praising the selection and good prices,... See more

Order

Reviewers highlight positive aspects of order, with many finding the online ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely fabulous service from start to finish. Having been scammed elsewhere recently I'm now very wary of buying from places I haven't tried yet. However Marks was the cheapest for a new tumble dr... See more

Company replied

Rated 5 out of 5 stars

Order placed Thursday and delivered Saturday within the time slot given. Both delivery men were polite and friendly. Took care when handling the oven and respected the property. Oven has been fitt... See more

Company replied

Rated 5 out of 5 stars

I ordered a larder fridge & freezer yesterday afternoon. It was an easy straight forward process. There was no delivery charge & both items arrived this afternoon. I was given a 3 hour delivery sl... See more

Company replied

Rated 5 out of 5 stars

Marks Electrical came to the rescue when as per usual the usual big brand stores ran out of stock. The process was easy enough and swift and confirmation of the delivery was made promptly. On the deli... See more

Company replied


Company details

  1. Appliance Store
  2. Electronics Store
  3. Kitchen Supply Store
  4. TV store

Written by the company

You can buy from our massive range online or over the phone. We offer the best appliances from all of the major manufacturers and stock over 5,000 products at our 12,000 sq ft flagship headquarters. We are at the forefront of home entertainment too with our range of the best of 4K and 8K televisions. We keep large stocks of goods in our massive warehouse and operate a Click and Collect counter, where we reserve items for customers. You can order online, from anywhere in the country, and receive a delivery date with our postcode checker, which instantly checks availability. We use our own fleet of vehicles to offer a nationwide delivery service. Please feel free to call our sales helpline on 0116 2515 515 or buy online at https://markselectrical.co.uk. Our friendly and knowledgeable sales staff are in the know and are happy to help you to choose the right appliances to suit your home, lifestyle and budget. Join us on Facebook and Twitter for special offers and competitions; we update our pages regularly so there’s always something to see. Why not also visit our YouTube channel for exclusive videos about our great products? Just search for Marks Electrical on YouTube to watch now.

Marks Electrical Details

Written by the company

In business for over 30 years!

Contact info

4.8

Excellent

TrustScore 5 out of 5

119K reviews

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4.8

All reviews

(119,214)

16,320 reviews in the last 12 months

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Rated 5 out of 5 stars

having been messed about by other…

having been messed about by other companies marks electrical was fantastic
delivery driver was friendly and did a top job, followed my delivery instruction to the T.
the price of the freezer was unbeatable
thanks to all involved

August 2, 2026
Rated 5 out of 5 stars

Had a delivery of an oven

Had a delivery of an oven. Emails to start with stating date they'd come, with email night before with an alloted time slot. Rang 30 mins before arrival. Arrived on time, 2 very friendly helpful gentleman bought oven into the room of my choice, very polite.

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Good price

Good price, great tracking facility for the delivery, nice delivery guys who took a lot of care delivering the product.

August 2, 2026
Rated 5 out of 5 stars

Fantastic Service

The delivery was within stated time. The delivery drivers were friendly polite and professional. The old appliance was removed and new one put in place within minutes, was given information when to switch appliance on. Would use again and recommend to others

August 2, 2026
Rated 4 out of 5 stars

A/C unit, good product and overall service

Ordered an A/C unit on 10th July with a delivery date of 22/23rd July, that got pushed back to 27th then 31st, eventually delivered on the 1st August. I appreciate the demand for these at the moment is unheard of, so not fussed with the delays, just wish they’d have informed me without me having to phone customer service. Very helpful when I did but I feel the delays could have been sent without me chasing. Happy with product and overall service none the less

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Quick and Friendly Delivery and Great Pricing

Ordered a new TV, at an excellent price, on Friday evening and it was delivered Saturday morning. The delivery was seamless, on time and the drivers were so friendly and helpful! Will without a doubt be using Marks Electrical to get the rest of our appliances. Thank you!

August 1, 2026
Unprompted review

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