Maxpeedingrods Reviews 668

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently praise the customer service for being helpful, responsive, and efficient in resolving issues and providing replacement parts. Many people appreciate the quick assistance and the positive attitude of the staff, making interactions pleasant and productive. The overall experience with the company is often described as excellent, with consumers noting the ease of getting their problems handled. However, some customers were dissatisfied with the product quality and fitment, reporting issues such as parts not fitting their vehicles as advertised, leaking coilovers, or defective components. These reviewers also mentioned difficulties with customer support not acknowledging product manufacturing errors or refusing refunds for unusable parts, leading to frustration and a feeling of being unsupported.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. While some customers praise the quality, noting that goods... See more

Customer service

Consumers generally express satisfaction with customer service. Many reviewers highlight helpful,... See more

Quality

Clients share ambiguous opinions on quality. Some customers are satisfied, reporting that received shocks are... See more

Staff

Customers had ambiguous experiences with staff. Some reviewers, like those who interacted with Jason and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great customer service, great product, ride is excellent on the T7s. They are also working to send me a revised spring set for the rear.

Rated 5 out of 5 stars

We needed a new battery as we accidentally left ours hooked up o er the winter and the process to buy a replacement was easy. Thank you!

Rated 5 out of 5 stars

Really helpful customer service, always can count on them with getting my problems handled by then as soon as possible, Jason is one of the workers that helped me and is really helpful

Rated 5 out of 5 stars

Installed my air suspension shocks in September. Had a problem with one airing up call customer support and they were outstanding. Highly recommend!!


Company details

  1. Motorsports Store
  2. Sporting Goods Store

Information provided by various external sources

Find Aftermarket Auto Parts from Maxpeedingrods,with excellent auto tuning parts,no custom hassle.Enjoy amazing speed and driving experience all the time!


Contact info

4.0

Great

TrustScore 4 out of 5

668 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

ABOVE AND BEYOND CUSTOMER SERVICE

We ordered a unit and had an issue with one component after the system was installed. Not wanting to take everything out and mail back to Amazon we called Maxspeed.

To our surprise customer service was amazing! They’re sending us what we need without waiting for us to return. Hence getting us situated in a fraction of the time.

Very customer oriented! 🙂

April 21, 2025
Unprompted review
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Rated 5 out of 5 stars

Great customer service and products

Great customer service and products. Bought four 3500w generators and they all perform great. I had a slight issue with a part I broke and the customer service team took care of it professionally and fast.

April 17, 2025
Unprompted review
Rated 4 out of 5 stars

Shipping was faster then expected

Shipping was faster then expected. Shocks and air compressor fit Perfectly on my 13 Denali. But the air compressor didn't come on, i called customer service with not problems and a new air compressor was shipped out for FREE. THANK YOU MAXPEEDINGRODS.

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

Jacob, customer service

Jacob was amazing to deal with. A small situation took place and Jacob handled it like a professional. I truly appreciate your help Jacob, and will definitely be using Maxpeedingrods in the future.

April 16, 2025
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Rated 5 out of 5 stars

They are awesome!!!

These guys are awesome. I contacted them via telephone and they answered all my questions about the product specs and shipping and they also facilitated shipping outside the country since I am I will be deployed to Dubai in the UAE. Honestly, my experience was great and they delivered genuine, honest input in addition to great customer service.

April 2, 2025
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Rated 5 out of 5 stars

Turbo had an issue

Turbo had an issue, called and spoke to Konrad and he helped me out getting a new turbo sent out under warranty! Very helpful!

April 10, 2025
Unprompted review
Rated 4 out of 5 stars

Ordered a carburetor for my 77 CJ

Ordered a carburetor for my 77 CJ, after installing it I had a vacuum leak. Customer service asked for a video to confirm my issue. Replacement is on the way. Very good customer service.

April 9, 2025
Unprompted review
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Rated 1 out of 5 stars

Would never order from here customer…

Would never order from here customer service sent me a link for the product that would suit to receive it and it be completely wrong. Doesn’t fit at all cost me labor from the mechanic to find out waste of 700 dollars for labor and then 500 on coilovers. For max speed rods to turn around and say YOU ordered the wrong part .. it wasn’t me customer service told me this is the correct part and assured me so I ordered .. as for the refund what a joke the website states if the company made an error they will refund. Max speed rods are trying to negotiate a refund with me keep something that doesn’t fit and they’ll give me 50 dollars …? What a joke. Taking legal action against them. They also prepared a fraudulent address which isn’t even the address I ordered from so fed ex cannot find the history .. truly a horrible company.

March 28, 2025
Unprompted review

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