Mc Convey Cycles Reviews 839

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I bought a new bike from mcconveys this week and had a bit fit carried out by James. Very nice clean shop, friendly staff and very professional. James was very good at his job and the bike fit was v... See more

Company replied

Rated 5 out of 5 stars

I can recommend McConvey Cycles. The staff are always friendly, welcoming, and genuinely knowledgeable about everything cycling. Their advice is spot on, and they always take the time to talk through... See more

Company replied

Rated 5 out of 5 stars

Left my e-bike with Mark for repairs to the motor mount. He went above and beyond to ensure the issue was resolved. Well pleased with his attention to detail and efficiency. He kept in touch th... See more

Company replied

Rated 5 out of 5 stars

Collected my new Gazelle Ultimate last Friday, one week before expected. Eamon again worked his magic and got what was turning out to be a difficult bike to find. Excellent service as always from... See more

Company replied

Company details

  1. Bicycle Store

Written by the company

37 years of Living. Breathing. Bicycles.


Contact info

4.9

Excellent

TrustScore 5 out of 5

839 reviews

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Rated 5 out of 5 stars

Bike arrived quickly

Bike arrived quickly. Good communication regarding bag which will arrive when the order comes.

April 25, 2025
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Reply from Mc Convey Cycles

Hello Carmel, thank you for the positive review. We wish you good health and many happy miles and smiles on your new bike.
Regards
Eamon Mc Convey

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Rated 5 out of 5 stars

Tyre purchase

An easy transaction and a fair price. Very happy 👍

April 20, 2025
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Reply from Mc Convey Cycles

Thanks Les for the review. We are glad to have been of service.
Kind Regards
Eamon Mc Convey

Rated 5 out of 5 stars

Brompton g line

We're delighted with our new Brompton G Line bikes. All the staff went above and beyond in assisting us with our purchase. Very prompt delivery as well. Thank you all.
Olive, from Cork.

April 16, 2025
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Reply from Mc Convey Cycles

Hi Olive, we are really happy that you love your new Brompton G Line bikes. We wish you both good health with many happy miles and smiles around Cork.
Regards
Eamon Mc Convey

Rated 5 out of 5 stars

Excellent customer service

Took the time to contact me to inform would be a delay in delivery due to Bank Holiday postage.

April 18, 2025
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Reply from Mc Convey Cycles

Thanks Simon, thanks for reviewing our service, we are always happy to help in any way we can.
Kind Regards
Eamon Mc Convey

Rated 5 out of 5 stars

Shipped quickly. Good service.

Bike was shipped very quickly. Quick to deal with query regarding my new bike. Thanks.

April 11, 2025
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Reply from Mc Convey Cycles

Thanks Chris for the review, we wish you good health and many years of happy cycling with your new Brompton G Line Bicycle.
Kind Regards
Eamon Mc Convey

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Rated 5 out of 5 stars

Friendly staff that were able to keep…

Friendly staff that were able to keep me right when choosing which size of bike was right for me, also made me aware of some of the cycle to work scheme that wasn’t very clear when setting up the scheme through my job

April 5, 2025
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Reply from Mc Convey Cycles

Hello Caoimhin, thank you the the postitve review. It is great to hear that our team are doing a good job. We wish you good health and many years of happy cycling.
Kind Regards
Eamon Mc Convey

Rated 5 out of 5 stars

Excellent friendly efficient service

Excellent friendly efficient service. Good value and prompt delivery. Thank you.

March 17, 2025
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Reply from Mc Convey Cycles

Thank you Mark. It was our pleasure to be of service.
Regards
Eamon Mc Convey

Rated 5 out of 5 stars

Many thanks

Pleased that you had this item (Shimano rear derailleur RD5701-SS) actually in stock as probably one of the last available online and a life saver for my 10yr old bike.

March 10, 2025
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Reply from Mc Convey Cycles

Hello Marc, it was our pleasure to be of help.
Regards
Eamon Mc Convey

Rated 5 out of 5 stars

Great service supplying a Giant Defy

I recently ordered a Giant Defy bike from McConvey Cycles that was showing available on the Giant site but not for delivery.

I gave them a call and they explained how to order it direct from them, and they built the bike and shipped it to me quickly and safely, and then answered a couple of questions I had about the bike.

Great service - a shame they are so far from Surrey!

January 16, 2025
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Reply from Mc Convey Cycles

Hello David, thanks for reviewing our service. The Giant Defy is a great bike and we hope you have many years of enjoying those Surrey Hills in Comfort.
Kind Regards
Eamon Mc Convey.

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Rated 5 out of 5 stars

Great experience

Very easy website to use and fast delivery, shop also offered fitting my cassette to turbo trainer which was very nice of them, definitely will be shopping here for future purchases.

January 13, 2025
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Reply from Mc Convey Cycles

Thanks A Lot for the glowing review of our service. We hope you have many long hours of enjoyment on your new smart trainer.
Regards
Eamon Mc Convey

Rated 5 out of 5 stars

Very happy .

December 9, 2024
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Reply from Mc Convey Cycles

Thank you Paul for the review. We are glad to be of service.
Kind Regards
Eamon Mc Convey

Rated 5 out of 5 stars

Staff listened,responded with integrity…

Staff listened,responded with integrity and a light touch to questions and were friendly and professional.

November 9, 2024
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Reply from Mc Convey Cycles

Thanks Colin, it is always great to hear a good review of our customer service. Thank you for taking the time, it is always appreciated.
Regards
Eamon Mc Convey

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Rated 5 out of 5 stars

Big shouts out and many thanks to…

Big shouts out and many thanks to Lance, Eamon and all the McConvey team for their professionalism, help and generosity in service. I'm glad to have been a customer since all the way back to the Pottinger's Entry Store.
Love my new Giant Fastroad AR! Does exactly what it says on the tin! Flies like shale off a shovel and a perfect fit! Best new bike experience ever! Can't thank you all enough!

November 11, 2024
Unprompted review
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Reply from Mc Convey Cycles

Thanks Dom for the glowing review and we happy that the buying experience was great. We wish you good health and many years of super cycling on your new bike.
Kind Regards
Eamon Mc Convey

Rated 5 out of 5 stars

Quick and great service

Quick and great service

October 31, 2024
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Reply from Mc Convey Cycles

Cheers David, thank you for reviewing our service. Always great to be applauded.
Regards
Eamon Mc Convey

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, excellent selection of bike parts and the most beautiful bike collection upstairs!

October 30, 2024
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Reply from Mc Convey Cycles

Hi Richard, thank you for the review and are glad you were impressed by our upstairs showroom.
Regards
Eamon Mc Convey

Rated 5 out of 5 stars

Very good service with rapid delivery…

Very good service with rapid delivery and adequate notice of arrival time.
First experience of the eBrompton was great!

September 10, 2024
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Reply from Mc Convey Cycles

Hello James, thank you for the excellent review. We hope you have many years of enjoyment on your new Brompton e-bike.
Kind Regards
Eamon Mc Convey

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Rated 5 out of 5 stars

Good product and fast delivery

Good product and fast delivery. Recommend.

August 15, 2024
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Reply from Mc Convey Cycles

Thanks Nora for taking the time to review us. We are happy that you were impressed with our service.
Kind Regards
Eamon Mc Convey

Rated 5 out of 5 stars

Excellent service

Clear communication, easy relaxed attitude, and a well built bike, couldn't ask for more.

July 30, 2024
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Reply from Mc Convey Cycles

Hi Jonathan, thank you for reviewing our service. It is always grerat to hear good things. We wish you good health to enjoy your new bike.
Kind Regards
Eamon Mc Convey

Rated 4 out of 5 stars

They could improve their communication…

They could improve their communication skills, I had no idea when my bike was going to arrive and didn't receive a notice of being dispatched, luckily I was home when it arrived.

June 28, 2024
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Reply from Mc Convey Cycles

Hello Madalina, thankyou for reviewing our service and we wish you good health to enjoy your new Gazelle E-bike.
Kind Regards
Eamon Mc Convey

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