Mc Convey Cycles Reviews 839

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I bought a new bike from mcconveys this week and had a bit fit carried out by James. Very nice clean shop, friendly staff and very professional. James was very good at his job and the bike fit was v... See more

Company replied

Rated 5 out of 5 stars

I can recommend McConvey Cycles. The staff are always friendly, welcoming, and genuinely knowledgeable about everything cycling. Their advice is spot on, and they always take the time to talk through... See more

Company replied

Rated 5 out of 5 stars

Left my e-bike with Mark for repairs to the motor mount. He went above and beyond to ensure the issue was resolved. Well pleased with his attention to detail and efficiency. He kept in touch th... See more

Company replied

Rated 5 out of 5 stars

Collected my new Gazelle Ultimate last Friday, one week before expected. Eamon again worked his magic and got what was turning out to be a difficult bike to find. Excellent service as always from... See more

Company replied

Company details

  1. Bicycle Store

Written by the company

37 years of Living. Breathing. Bicycles.


Contact info

4.9

Excellent

TrustScore 5 out of 5

839 reviews

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Rated 5 out of 5 stars

Purchased Gift Voucher

So easy to navigate the online gift voucher system, payment and receipt.

June 15, 2024
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Reply from Mc Convey Cycles

Cheers Mabel for the excellent review. We are so happy you enjoyed the shopping experience.
King Regards
Eamon Mc Convey.

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Rated 5 out of 5 stars

Phone was answered very quickly and the…

Phone was answered very quickly and the staff member was helpful and straightforward.
I also got a follow up call a few days after placing my order, which I appreciated.

June 15, 2024
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Reply from Mc Convey Cycles

Cheers Chris, thank you for your review.
Much Appreciated.
Regards
Eamon Mc Convey

Rated 5 out of 5 stars

Saddle Pressure Mapping was excellent

Saddle Pressure Mapping was excellent, Lance knows his stuff and is very patient in meticulously ensuring that the saddle was the best fit for me whilst explaining the mapping process. A fantastic service, highly recommended.

June 19, 2024
Unprompted review
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Reply from Mc Convey Cycles

Thank you for your kind words, I will pass on your regards to Lance.
Best Wishes
Eamon Mc Convey

Rated 3 out of 5 stars

Wrong colour bike delivered

Wrong colour bike delivered. Website indicated dispatch on 31st May but it was dispatched around 10 days later, received on 13th June.

May 30, 2024
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Reply from Mc Convey Cycles

Hello Glenn, sorry about the slight mix up in colour. Thank you for reviewing our service and we wish you good health to enjoy you new bike.
Regards
Eamon Mc Convey

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Rated 3 out of 5 stars

Lack of communication

The bike is what I was after that’s 100% but it was the lack of communication is my complaint there was none from the shop except the 1st email when conformation of my order but none after that to say that my bike was ready or anything I’d to do the chasing of my order 3 phone calls later

May 21, 2024
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Reply from Mc Convey Cycles

Thank you for your review Mark. Our click and collect service is fully automated and will send a text when the product is ready to be collected. A bicycle sometimes takes a few days longer as it has to be fully built by our mechanics.
Thank you for shopping at Mc Convey Cycles and we hope to see you again.
Kind Regards
Eamon Mc Convey

Rated 5 out of 5 stars

Good product and price

Good product and price. Prompt delivery.

April 22, 2024
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Reply from Mc Convey Cycles

Thanks Paul for the glowing review. So happy that you are impressed.
Regards
Eamon Mc Convey

Rated 5 out of 5 stars

in perfect condition

April 22, 2024
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Reply from Mc Convey Cycles

Thank you for your kind review. We wish you good health to enjoy your new bike.
Regards
Eamon Mc Convey

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Rated 5 out of 5 stars

Impressed

Easy to order, kept updated on delivery. First time using was impressed.

April 5, 2024
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Reply from Mc Convey Cycles

Thanks Ian, We are happy that you were impressed with our service and we hope that you will shop with us again.
Kind Regards
Eamon Mc Convey

Rated 5 out of 5 stars

Helpful service

February 19, 2024
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Reply from Mc Convey Cycles

Thanks Robert for the review. Much appreciated.
Regards
Eamon Mc Convey

Rated 4 out of 5 stars

Very good range of products

Very good range of products , easy to use website and very prompt delivery. No complaints, would definitely recommend,especially for Brompton parts

February 12, 2024
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Reply from Mc Convey Cycles

Thanks Peter for taking the time to review our service and I am glad you where impressed.
Thanks Again
Eamon Mc Convey

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Rated 5 out of 5 stars

Professional, courteous and helpful, a completely satisfied customer.

Superb advice and guidance from James, his depth of knowledge around available products was very impressive and most helpful towards me making a decision in respect of purchase.

Lance not only set my bike up but also provided comprehensive advice in respect of riding position and how to maximise performance - all whilst giving detailed information around the bike fitting process (and managing during all of this to be great ‘craic’).

February 8, 2024
Unprompted review
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Reply from Mc Convey Cycles

Wow Philip, thanks for the amazing review. I will pass on your regards to Lance and James. We wish you good health to enjoy your new bike.
Kind Regards
Eamon Mc Convey

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Rated 5 out of 5 stars

Great service

Dura ace recall crank checked by mcconvey cycles. Excellent service and sorted another problem with very little cost. Fully recommend their service. Thanks

February 8, 2024
Unprompted review
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Reply from Mc Convey Cycles

Thank you Colin for the super review. We are always happy to help. We wish you health and many more years of happy cycling.
Kind Regards
Eamon Mc Convey

Rated 5 out of 5 stars

Great cycle shop

Helpful. Phoned me any updates and asked relevant technical questions regarding set up.
Prompt delivery.

January 23, 2024
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Reply from Mc Convey Cycles

Thanks Joel for the lovely review. It was our pleasure to be of service.
Kind Regards
Eamon Mc Convey

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