Skirting World Reviews 

837
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 202 reviews, reviewers had a great experience with this company, consistently mentioning the smooth ordering process and helpful support team. Customers frequently praise the exceptional product quality, highly competitive pricing, and wonderfully friendly delivery drivers who always go above and beyond to ensure packages arrive safely. However, some people mentioned serious issues with unexpected delivery delays, poor communication from customer service, and items arriving damaged due to inadequate protection during transit. Some reviewers were not happy with the rough finish and patchy primer found on the wooden boards, noting that it required significant extra sanding and preparation before painting.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery service, reflecting a mix of satisfaction and frustration.... See more

Product

Consumers find product to be positive, highlighting great value and excellent quality. Reviewers frequently... See more

Quality

Reviewers mention positive feedback about quality, praising the excellent materials, great design, and... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between customers. Many people... See more

Service

Users describe positive interactions with service, highlighting excellent support from ordering to delivery.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fantastic Driver. Item received late at night so couldn’t clearly see it. Next day in true light realised it was damaged on the edges possibly due to poor packaging as only one side was in protection.... See more

Company replied

Rated 4 out of 5 stars

Order all on time and complete. Delivery driver helpful and friendly If I had one comment I paid extra for everything to be undercoated but didn't think it was that good a finish

Company replied

Rated 5 out of 5 stars

I never write reviews. I’m really impressed and happy with this company. I ordered some skirting and there was an issue with the delivery during transit which was completely unavoidable for them which... See more

Company replied

Rated 5 out of 5 stars

The more modern Torus profile is more attractive and likely to be easier to clean. Undercoat was a warm white so needed minimal gloss to finish. Best of all we paid extra for faster delivery and the... See more

Company replied


Company details

  1. Home Improvement Store
  2. Decoration and Interior Design Store
  3. Interior Designer
  4. Manufacturer

Written by the company

When it comes to skirting board and architrave, we know best. Using only the best MDF on the market, we manufacture every piece to order and deliver 98% of orders on our own fleet of delivery vehicles. We're expanding our product range and now offer wall panelling as well as internal doors. Every single order is available with free delivery as standard.


Contact info

4.0

Great

TrustScore 4 out of 5

837 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.0

All reviews

(837)

189 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered on 24th December

Ordered on 24th December, had to contact them on 15th Jan for delivery date, they did not answer email, Phone just rings and rings or engaged where other people try to get in touch. Not a service I will use again.. I know it’s a business, but they must do better..

December 24, 2025
Unprompted review
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Reply from Skirting World

Thank you for taking the time to share your experience, and we’re very sorry to hear about the frustration caused by the delay and the difficulty in getting through to us.

We understand how disappointing it is not to receive a response when you’re simply trying to get an update on your order, especially after waiting several weeks. This is not the level of service we aim to provide.

Please accept our sincere apologies for any inconvenience caused.

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Rated 5 out of 5 stars

No hassle - great service

Easy to order. Great communication for delivery.
Product arrived as expected - primed and packaged well. Priced competitively compared to others searched.

January 14, 2026
Unprompted review
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Reply from Skirting World

Thank you for your great feedback.

We’re so pleased to hear you found the ordering process straightforward and that our delivery updates were helpful. It’s also great to know your product arrived well packaged and exactly as expected.

Rated 5 out of 5 stars

Perfect item & delivery

The product is just what we wanted but as I have ordered before I knew it was going to be good. The delivery driver went above and beyond and left the item raised off the floor as I wasn’t home. So kind of him.

January 14, 2026
Unprompted review
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Reply from Skirting World

Thank you so much for taking the time to leave such a lovely review.

We’re really pleased to hear the product was exactly what you wanted, and we truly appreciate your continued support as a returning customer.

It’s also wonderful to know our delivery driver went the extra mile to make sure your order was left safely and thoughtfully. We’ll be sure to pass on your kind words to the team.

Rated 5 out of 5 stars

Good quality

Good quality, prompt delivery, as I’m giving my house a makeover I’ll definitely be returning for more materials.

January 15, 2026
Unprompted review
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Reply from Skirting World

We'll be happy to welcome you back, Peter! Thanks for the kind words.

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Rated 5 out of 5 stars

Following my previous review

Following my previous review
I am extremely pleased at the initiative they took to fix my problem as they also sent me free enhancements on my dado rail

Just be patient with the company and they will provide

January 13, 2026
Unprompted review
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Reply from Skirting World

Thanks for the updated review, Blake!

Rated 3 out of 5 stars

Ordering process was simple and…

Ordering process was simple and collected from the warehouse direct. That side of things was fine however the quality of the board itself I wasn’t overly impressed with. The finish was poor for a pre primed product and various marks and scratches on it.

December 17, 2025
Unprompted review
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Reply from Skirting World

Thank you for your feedback.

We’re pleased to hear that the ordering process and warehouse collection went smoothly. We’re sorry to learn, however, that you were not fully satisfied with the finish of the pre-primed boards you received.

This is not the standard we aim to deliver, and we would be more than happy to look into this and rectify the situation. Please contact our customer support team with your order details and, if possible, a few photos of the issues you’ve mentioned so we can assess this properly and offer a suitable resolution.

Rated 5 out of 5 stars

The more modern Torus profile is more…

The more modern Torus profile is more attractive and likely to be easier to clean. Undercoat was a warm white so needed minimal gloss to finish. Best of all we paid extra for faster delivery and the 4.2 m planks were shipped in pairs in their own van so arrived in perfect condition. Last lot we bought from Wickes were destroyed by van driver getting them off.

December 16, 2025
Unprompted review
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Reply from Skirting World

Thank you for taking the time to leave such a detailed review.

We’re delighted to hear that you’re happy with the modern Torus profile and found it both attractive and practical. It’s also great to know the undercoat worked well for you and required minimal finishing.

We’re especially pleased the upgraded delivery met expectations - shipping the 4200mm lengths in pairs via our own van is something we do specifically to ensure they arrive in perfect condition, so it’s great to hear that made a difference compared to previous experiences.

Thank you again for choosing Skirting World and for sharing your experience.

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Rated 4 out of 5 stars

Good product

Had to chase delivery, but can't fault the product and the delivery driver was great

December 12, 2025
Unprompted review
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Reply from Skirting World

Thanks for the honest review, Martin!

Rated 5 out of 5 stars

I had a great experience

I had a great experience, delivered on time, 3 adhesive were delivered in wrong colour and when I called them, they immediately sent a parcel with the correct items which I received next day. Great customer service

December 15, 2025
Unprompted review
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Reply from Skirting World

Thank you for your kind review! We’re really pleased to hear everything was delivered on time and that our team was able to resolve the adhesive colour issue quickly for you. Providing fast, reliable customer service is something we take pride in.

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Rated 5 out of 5 stars

Great company & service

One of the best companies I've ordered from. Great prices, excellent quality skirting and great communication for delivery.

December 11, 2025
Unprompted review
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Reply from Skirting World

Thank you for such a fantastic review! We’re incredibly proud to hear that you rate us as one of the best companies you’ve ordered from. It’s great to know our prices, product quality, and delivery communication all met your expectations.

Rated 5 out of 5 stars

I never write reviews but really impressed

I never write reviews. I’m really impressed and happy with this company. I ordered some skirting and there was an issue with the delivery during transit which was completely unavoidable for them which involved damage to my items. They quickly emailed me directly and informed me they were making new pieces for delivery the next day. The items arrived as promised by a very nice and polite driver. The skirting is much better quality than I thought too. 10/10

December 15, 2025
Unprompted review
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Reply from Skirting World

Thank you so much for taking the time to leave this review - especially as you don’t usually write them. We’re really pleased we were able to put things right quickly after the delivery issue and get your replacement skirting out to you without delay. It’s great to hear you were happy with both the service and the quality of the skirting, and we’ll be sure to pass your kind words on to our driver too. Thanks again for choosing Skirting World.

Rated 5 out of 5 stars

Highly recommend

Haven’t fitted my new skirting yet but it was delivered on time and was great value for money.I will be able to fit the skirting without any joins due to its long length which is a bonus and I didn’t have to drive home with it sticking out the back of my car.I will be using skirting world again for my next purchase.

December 3, 2025
Unprompted review
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Reply from Skirting World

Thank you for your review. We’re glad to hear your skirting arrived on time and that the longer lengths made things easier for you - especially avoiding joins and the hassle of transporting it yourself. We hope fitting goes smoothly, and we look forward to supplying you again on your next purchase.

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Rated 5 out of 5 stars

It does a great job

You order on line, confirmation is sent, the order is delivered, all in good time.
Definitely recommend skirting world

December 9, 2025
Unprompted review
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Reply from Skirting World

Thank you for your recommendation. We’re pleased to hear everything went smoothly from ordering through to delivery. We appreciate you choosing Skirting World and hope to help you again in the future.

Rated 5 out of 5 stars

Purchased window board/sill

Purchased window board/sill, easy transaction and quality item, primed.

December 9, 2025
Unprompted review
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Reply from Skirting World

Thank you for your review. We’re glad to hear the ordering process was straightforward and that you’re happy with the quality of your primed window board. We appreciate your custom and hope to assist you again in the future.

Rated 5 out of 5 stars

Ordering was simple the Perfect Delivery.

Ordering was simple, the delivery arrived within the stated time, as did the the driver arrive within the stated time slot.
The driver was polite, courteous and very helpful bringing the delivery right into where it was needed. The product arrived in excellent condition with no damage.

December 8, 2025
Unprompted review
Skirting World logo

Reply from Skirting World

Thank you for your review. We’re pleased to hear everything went smoothly from ordering through to delivery, and that our driver was helpful in getting your order exactly where it was needed. It’s great to know your skirting arrived in perfect condition, and we really appreciate you choosing Skirting World.

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