Meaco (U.K.) Limited Reviews 5,218

I wasted a week sending my device for repair, told air sensor, control panel replaced and serviced to find the fault has not been fixed and then being told to clean a sensor that I was told was replaced!!!

Our Meaco dehumidifier developed an electrical fault. The company sent us a box, arranged pick up of the faulty product and returned it repaired in a few days. Excellent service and delighted that they fixed the product, rather than just replace it. If only more companies worked on this basis. Well done to the Meaco team.

Unit approx 18 months old and stopped working. It was collected on Monday and returned on Friday .. all working well excellent after sales

Great customer service, quick response. My dehumidifier was repaired quick, I got it back in 7 days as they said 😁
Well done Meaco!!!

Arete One 25L used continually since Jan-23. Stopped working in Mar-26 with random characters on really dim display. Contacted Meaco support who arranged for unit to be picked up, changed display and returned unit within 1-week! Superb service 👏 Keep original packaging for 5-years warranty returns.

We had a problem with our Dehumidifier which had a 5 year warranty. So we contacted Meaco who were very helpful, they dispatched a shipping box out to us and then picked up our item the next day. In 6 days time our repaired Dehumidifier was delivered back to us fully repaired and in working order. All in 6 days which is we believe excellent service. We would recommend Meaco and if we require any other items we will certainly consider a Meaco product…. 5 star service…

Excellent service from Meaco. Our dehumidifier was picked up by courier, repaired and serviced (I paid £25 for the service) and returned via courier within a week. Couldn’t have asked for more. The dehumidifier works great as it did before, but the after sales a warranty is worth it on its own! Well done.

My dehumidifier stopped working after 1-2 years using, contacted Meaco and they fully fixed it for me. Very easy and very fast! I’m happy with their service and support!

I have 2 dehumidifiers and both broke at the same time; Meaco repaired one and replaced one. The service was very quick, very efficient, and very effective. I am more than happy. Thankyou.

Wow. I really can’t praise Meaco enough. Dehumidifier failed after almost 2 years of constant use. Didn’t think the warranty was for any longer than 12 months or as is typical I hadn’t registered on a website to extend the cover. No need. Emailed customer service with receipt, and the issue. Email by return offering to collect and repair. All done within 7 days. Great communication, great service. Will definitely recommend Meaco. And especially their customer service team!

Amazing customer service and quick and timely repair completely covered by warranty

Very impressed with Meaco. We had a problem with the On/Off switch on our Arete One dehumidifier and the response was first class. We phoned them on the 16th March and there was no quibbling about it, they supplied a return label and we posted it the next day. We were kept informed of the progress with the repair and received it back today (26th March). Not only are we very pleased with the quality and performance of the dehumidifier but the service from Meaco has been excellent. Thank you

Picked up on Friday and returned by Tuesday. Everything is working great.
When I said I had no box to return it in one was delivered to me immediately.

Excellent service...only posted it Saturday and it came back today (wednesday) its been working fine since I switched it on..

The service I received for the return of my dehumidifier, which had a fault, was excellent from beginning to end.

After problems with fixing an older Meaco model I bought a new dehumidifier with 5 years warranty for piece of mind. It’s around 2 years in and the display stopped working and ultimately the whole unit stopped working. It was quick and easy this time round to arrange for it to be fixed under warranty and it was quickly returned along with a report on email.

We'd had a Dehumidifier unit for a few years without any issues but one morning it wouldn't turn on. After one call to Meaco to make a claim on the warranty, the unit was collected, repaired and delivered back to us. We received a service report and updates on the delivery. We're really very impressed. Thank you.

The product itself is very effective.
We have a meacodry arete one 20l.
Unfortunately our child had put some small items into its exit fan. Which made it malfunction. But since it was under the warranty. The meaco customer services were very prompt to reply to the request to get it fixed.
After collecting the proof of purchase and serial number of product. They were prompt to arrange for a pick up. Amd got it fixed and delivered back home within 10 days.

Had a issue with my 2 year old Maeco Aerate 20l, had no box, contacted Maeco went through some diagnostics, advised to return for repair and an optional £25 service, within 4 days all repaired and returned, an email prior detailing issues and parts fixed.

So far sounds quieter than before and will need more time to see if humidity issue resolved but going by the detailed repair email the key parts were replaced.

Very impressed, how customer service should be, actually it is way better, even kindly sent me a proper box for the collection and return and I disposed of mine long ago.

Our dehumidifier (led display) stopped functioning, which meant that the whole unit wouldn't operate. Fortunately our unit was under warranty, so it was just a matter of contacting customer service (who were great), and following the procedure for sending the unit back. They even sent us an appropriately sized box in which to pack and return the item. Communication throughout the returns and repair process was on point....and we got out unit repaired and returned in next to no time. We now have a serviced and fully functioning dehumidifier. Many thanks for your amazing service.