MILK Books Reviews 

11,751
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,912 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the photo books, custom covers, and the very user-friendly website editing tools that make designing albums simple and enjoyable. People note that the final products feature crystal clear images, beautiful presentation boxes, and arrive exceptionally quickly in secure protective packaging. Though some customers experienced unexpected shipping fees or delivery problems, a few reviewers were also dissatisfied with the overall print quality. Consumers noted that packages occasionally arrived bent during transit, featured dull colors, or carried higher extra costs than initially anticipated.

What people talk about most

Product

People report positive experiences with product, highlighting the exceptional quality, vibrant print... See more

Quality

Users describe positive interactions with quality, consistently praising the outstanding materials, vibrant... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the website and online editing tools are... See more

Website

Customers consistently note positive experiences with website navigation, design, and customisation options.... See more

Delivery service

Customers had positive experiences with delivery_service, frequently highlighting fast shipping times and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

QUALITY KEEP SAKE FOREVER!! So impressed with my beautiful linen cover photo book that has a striking resemblance of a high end coffee table book which will be forever on display of our most cherished... See more

Rated 5 out of 5 stars

We made our wedding magazine after receiving all our wedding pictures. The book was incredibly easy to put together with many different options in page formatting and style. We received the book... See more

Rated 5 out of 5 stars

We love our Milk Books wedding album! We spent a lot of time researching which company would do the best job of capturing our memories and made the leap to Milk Books. The album turned out perfect! Th... See more

Rated 5 out of 5 stars

Milk always deliver excellent quality and this was no exception. I usually order the hard cover books, but because this was a smaller album with less pages, I opted for the soft cover. It is beautiful... See more



Company details

  1. Photo Printing Service
  2. Art Supply Store
  3. Association or Organization
  4. Gift Shop
  5. Hobby Store
  6. Wedding Service

Written by the company

Create High Quality, Custom Photo Books & Photo Albums Online With MILK Books. Design Your Photo Book Using Our Digital Photo Book Software.

MILK Handcrafted Photo Books

Written by the company

Satisfaction promise
We guarantee the quality of our products.
Worldwide shipping
Great value shipping wherever you live.
Free secure storage
We never delete your printed projects.
We use the finest materials
Every book and album is carefully created using premium papers, fabrics, binding and inks.
We offer the best quality digital printing
We use age-old bookmakerʼs techniques combined with industry-leading printing presses for the best print results.

Satisfaction Promise

We guarantee the quality of our products.

At MILK Books, we take great pride in crafting beautiful printed products you will cherish over your lifetime. As our products are largely crafted by hand, occasionally, as humans, we don't get it 100% right. If you are not entirely satisfied with the quality of your order, please contact us within 14 days upon receiving your order, so we can make it right.

Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(11,751)

2,034 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Such an easy process

Such an easy process. Quick with great communication. The end product was very professional. Very happy with this company.

July 24, 2026
Rated 5 out of 5 stars

The most unique wedding books you can find on the market

I love the MILK Books magazines so much. I've ordered multiple portrait and mini size magazines. They're so unique and special-my clients love them too. A really cool way to show your work and share memories in a special way. I love that you can make them "dressed up" or more casual too, depending on the content of the book you're making. I would love to have more design freedom now that I've had the experience making a handful of these now, but other than that, no complaints!

July 2, 2026
Rated 5 out of 5 stars

Wedding Photobook

The process of building our photobook was really stress free, love the fact that you pay and then have 6 months to complete it. The quality of our book is second to none, really pleased.

July 17, 2026
Rated 5 out of 5 stars

So happy and highly recommend

I did a lot of research on finding the best shop for my wedding photobook. I’m so glad I trusted the reviews, posts and videos reviewing Milkbooks. I’m so happy with the quality of the book itself, and the print quality! The photos look just like how they looked on my computer screen. It’s not cheap but you will get the cost worth and they have discounts for wedding stuff and also promo codes here and there. Highly recommend!

July 23, 2026
Rated 5 out of 5 stars

Your Coffee Table NEEDS this

Absolutely obsessed with my engagement photo album and can't wait to see my wedding pics in another photo album. The highest quality photo book I've ever seen, everyone must have one for their coffee table!

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Quality

The formatting options are almost endless, so I can design a photo book that is totally unique. Any queries along the way were promptly answered and the finished result was of an excellent quality.

July 22, 2026
Rated 5 out of 5 stars

MILK Books have a great and easy to use…

MILK Books have a great and easy to use album editor. The portal is really intuitive, and the customisation options are excellent. It really allows you to feel as though you're making a personal book of your own, made to last.
We loved our first book so much, that we're already working on our second (a wedding album)

July 23, 2026
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, we had to request an extension on a gift voucher twice and they were so so accommodating and helpful each time!

July 23, 2026
Rated 5 out of 5 stars

Annual Family Album

I have been creating an annual family milk album since 2012. The quality of the album cover and printing is consistently high. The website is user friendly and gets easier and easier to use every year. Milk books are part of our lives !

July 16, 2026
Rated 5 out of 5 stars

QUALITY KEEP SAKE FOREVER!

QUALITY KEEP SAKE FOREVER!! So impressed with my beautiful linen cover photo book that has a striking resemblance of a high end coffee table book which will be forever on display of our most cherished moment - our engagement! The quality of the book itself, the photo paper and printed high resolution pictures just blew my mind! I Cannot wait to add and design more of our keepsake moments! So many wonderful choices to make & create, easy to upload your special moments with very quick postage and communication ! Thank you MILK

July 15, 2026
Rated 5 out of 5 stars

Amazing album!!

Such a great album am really thrilled with it! Loved the design process too - everything exceeded my expectations!

July 22, 2026
Rated 5 out of 5 stars

Wedding magazine

We made our wedding magazine after receiving all our wedding pictures. The book was incredibly easy to put together with many different options in page formatting and style.

We received the book quickly and couldn’t be happier with the quality and final product. The pages are thick and images clear.

We will certainly be back for other occasion books :)

July 14, 2026
Rated 5 out of 5 stars

Excellent!

Milk always deliver excellent quality and this was no exception. I usually order the hard cover books, but because this was a smaller album with less pages, I opted for the soft cover. It is beautiful. The pictures which were low resolution are not grainy. They are crisp. So well done. I will definitely use Milk again for future projects.

July 22, 2026
Rated 5 out of 5 stars

Outstanding Quality

Designing the album on their website was a seamless experience - selecting our photos and compiling the layout was incredibly easy and user-friendly. When the book arrived, the quality absolutely blew me away! The craftsmanship, printing, and paper quality are top-tier. It is so exceptionally well done and preserves our wedding memories beautifully.

July 22, 2026
Rated 5 out of 5 stars

I couldn’t be happier with our wedding…

I couldn’t be happier with our wedding album from MILK Books. The quality is absolutely stunning, the pages are thick and luxurious, the printing is crisp and vibrant, and every photo looks even more beautiful than I imagined. It truly feels like a keepsake that will last a lifetime.

The design process was simple and enjoyable, and seeing our wedding day come to life in such a beautifully crafted album was incredibly special. Every time we look through it, we’re taken straight back to those precious moments.

If you’re looking for a premium wedding album that’s worth every cent, I couldn’t recommend MILK Books more highly. It’s become one of our most treasured possessions, and I know we’ll be sharing it with our children and family for years to come. Thank you for creating something so beautiful that we’ll cherish forever.

July 22, 2026

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