MILK Books Reviews 

11,753
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,912 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the photo books, custom covers, and the very user-friendly website editing tools that make designing albums simple and enjoyable. People note that the final products feature crystal clear images, beautiful presentation boxes, and arrive exceptionally quickly in secure protective packaging. Though some customers experienced unexpected shipping fees or delivery problems, a few reviewers were also dissatisfied with the overall print quality. Consumers noted that packages occasionally arrived bent during transit, featured dull colors, or carried higher extra costs than initially anticipated.

What people talk about most

Product

People report positive experiences with product, highlighting the exceptional quality, vibrant print... See more

Quality

Users describe positive interactions with quality, consistently praising the outstanding materials, vibrant... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the website and online editing tools are... See more

Website

Customers consistently note positive experiences with website navigation, design, and customisation options.... See more

Delivery service

Customers had positive experiences with delivery_service, frequently highlighting fast shipping times and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

QUALITY KEEP SAKE FOREVER!! So impressed with my beautiful linen cover photo book that has a striking resemblance of a high end coffee table book which will be forever on display of our most cherished... See more

Rated 5 out of 5 stars

We made our wedding magazine after receiving all our wedding pictures. The book was incredibly easy to put together with many different options in page formatting and style. We received the book... See more

Rated 5 out of 5 stars

We love our Milk Books wedding album! We spent a lot of time researching which company would do the best job of capturing our memories and made the leap to Milk Books. The album turned out perfect! Th... See more

Rated 5 out of 5 stars

Milk always deliver excellent quality and this was no exception. I usually order the hard cover books, but because this was a smaller album with less pages, I opted for the soft cover. It is beautiful... See more



Company details

  1. Photo Printing Service
  2. Art Supply Store
  3. Association or Organization
  4. Gift Shop
  5. Hobby Store
  6. Wedding Service

Written by the company

Create High Quality, Custom Photo Books & Photo Albums Online With MILK Books. Design Your Photo Book Using Our Digital Photo Book Software.

MILK Handcrafted Photo Books

Written by the company

Satisfaction promise
We guarantee the quality of our products.
Worldwide shipping
Great value shipping wherever you live.
Free secure storage
We never delete your printed projects.
We use the finest materials
Every book and album is carefully created using premium papers, fabrics, binding and inks.
We offer the best quality digital printing
We use age-old bookmakerʼs techniques combined with industry-leading printing presses for the best print results.

Satisfaction Promise

We guarantee the quality of our products.

At MILK Books, we take great pride in crafting beautiful printed products you will cherish over your lifetime. As our products are largely crafted by hand, occasionally, as humans, we don't get it 100% right. If you are not entirely satisfied with the quality of your order, please contact us within 14 days upon receiving your order, so we can make it right.

Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(11,753)

2,037 reviews in the last 12 months

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Rated 5 out of 5 stars

I couldn’t be happier with our wedding…

I couldn’t be happier with our wedding album from MILK Books. The quality is absolutely stunning, the pages are thick and luxurious, the printing is crisp and vibrant, and every photo looks even more beautiful than I imagined. It truly feels like a keepsake that will last a lifetime.

The design process was simple and enjoyable, and seeing our wedding day come to life in such a beautifully crafted album was incredibly special. Every time we look through it, we’re taken straight back to those precious moments.

If you’re looking for a premium wedding album that’s worth every cent, I couldn’t recommend MILK Books more highly. It’s become one of our most treasured possessions, and I know we’ll be sharing it with our children and family for years to come. Thank you for creating something so beautiful that we’ll cherish forever.

July 22, 2026
Rated 5 out of 5 stars

I had a wonderful experience with MILK…

I had a wonderful experience with MILK books. As an owner of a Creative Studio, I wanted a place to create Brand Books for my clients and this was a wonderful choice. From the user friendly design center, to the high quality packaging, and product itself, I'd high recommend MILK.

July 21, 2026
Rated 5 out of 5 stars

The book exceeded expectations

The book exceeded expectations. The cover is great quality, the photos turned out better than expected considering they’re iPhone photos. Super happy with the product and will definitely be ordering again in the future!

July 21, 2026
Rated 5 out of 5 stars

Excellent quality!

I couldn't be happier with our wedding album from Milk Books. The online interface was easy to navigate and the quality of the finished product was beautiful. It's an album we'll treasure for years to come. Highly recommend!

July 21, 2026
Rated 5 out of 5 stars

Excellent customer service and product quality

I received helpful feedback when I had a query about the process. When our album arrived, it was even better than I imagined. It sits on our coffee table, we are very happy with it. The turn around was also well within the time frame.

July 21, 2026
Rated 5 out of 5 stars

100% recommend!

The website was really easy to use and straightforward to navigate. There were so many templates to choose from, so it was easy to find one that suited us. When it arrived, I was genuinely impressed with the quality. We chose the extra-large leather cover with the presentation box, and it looks fantastic. It was also much better value for money than some of the other websites I looked at, without compromising on quality. The whole album is beautifully made, and the pages feel really high quality too. I'm absolutely delighted with it!

July 21, 2026
Rated 5 out of 5 stars

Wedding albums

We ordered our wedding albums with milk. The photos all turned out extremely clear and the cover is great quality.

July 14, 2026
Rated 5 out of 5 stars

Easy to use & amazing quality

Layout was very easy to use, being able to easily drag and drop images in. The quality of our photo book is just incredible, such a beautiful way to look back at wonderful memories.
Highly recommend!

July 21, 2026
Rated 5 out of 5 stars

Very easy to work on

The book was very easy to edit and select layouts for, as well as adding and selecting photos. The work also saves so you can come back to work on it later.

July 18, 2026
Rated 5 out of 5 stars

Lovely book

Lovely book - great quality, and now i can reminisce about our trip, and share with other.
Creation of the books can be as simple as you want, or you can take the time to edit layouts.
Love it, and highly recommend!

June 19, 2026

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