⭐️⭐️⭐️⭐️⭐️ I took my iMac to Minko’s Macs in Lewisham for a hard drive replacement and a full clean-up service. They were very reliable, professional, and extremely helpful throughout the whole proce... See more
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Review summary
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Reviews shaping this summary
I love this company - they're on a mission to keep old macs out of the landfill. Worked for me. I took my old 2012 Macbook Pro as an urgent repair - knocked a full glass of non-alcoholic beer over t... See more
Company replied
Quick and easy coms, I actually met with Minko himself and he gave me a diagnostic on my MacBook Pro . It was sorted the next day pretty much and they recommended some extra upgrades for prevention an... See more
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Really happy. Fixed laptop (massive coffee spillage) within the day. Very fortunate as I had old Apple -newer ones much harder to fix with the new Apple security - be warned . I went to the Whitechape... See more
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Company details
Written by the company
Minko’s Macs is an independent Apple Mac specialist with London branches in Camden, Lewisham, Shoreditch and Wimbledon. We buy, sell, repair, exchange and maintain pre-owned Apple Mac computers, including MacBook, MacBook Pro, MacBook Air, iMac, Mac mini and other Apple devices. With over 10 years’ experience, we provide competitive prices, quality refurbished Apple Macs and professional support for personal, creative and business customers. Our technicians offer Apple Mac repairs, diagnostics, upgrades, macOS updates and restores, data transfer, remote support, business consultancy, Apple accessories, Mac rentals and device buy-back services. We pride ourselves on quality, customer care, innovation, respect and efficiency. Customers can visit our stores, collect in person or use our UK delivery service. Opening hours: Monday to Saturday, 10am–7pm. Camden: 5 Ferdinand Street, London, NW1 8ES – 0208 127 3730 Lewisham: 9 Manor Park Parade, Lee High Road, London, SE13 5PB – 0208 852 1961 Shoreditch: 16 Spelman Street, London, E1 5LQ – 0208 808 8333 [Appointment Only] Wimbledon: 104 Kingston Road, London, SW19 1LX – 0208 542 8635 [Appointment Only] For sales, repairs, buy-backs, trade-ins or general enquiries, contact [info@minkosmacs.com](mailto:info@minkosmacs.com).
Contact info
Ferdinand Street 5, NW1 8ES, London, United Kingdom
- 07544 323279
- info@minkosmacs.com
- www.minkosmacs.com
4.7
Excellent
331 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically takes over 1 month to reply
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Repairs to Beats headphones
Great customer service. Contacted the Lewisham branch to see if they could deal with peeling pads on headphones (beats). They ordered the part (on a weekend) and fixed in a day! Delighted to be able to use my headphones again!
June 16, 2025
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
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I updated my Mac
I updated my Mac. Got the best installs ever!!! Great, quick and reliable service and advice for the future regarding my pc. Thanks Minko
June 12, 2025
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
Outstanding on every level & in every way
Outstanding Service – Highly Recommend Minko’s Macs!
I brought my MacBook Pro into Minko’s Macs on a last minute appointment after another shop told me it would take days just to diagnose the issue. I was blown away by how quickly they were able to fit me in — they understood I was on a tight deadline and worked efficiently to help.
The team provided an incredibly detailed description of the problem and explained the diagnosis process clearly in plain language. I really appreciated the level of expertise and honesty. No jargon, no upsell — just straightforward advice.
From diagnosis to repair, the speed and turnaround time was fantastic — everything completed far quicker than I expected, without any compromise on quality.
Not only that, the prices were the best I’ve found in London — extremely fair and fully transparent. I felt very confident throughout that my MacBook Pro was in the right hands.
If you want efficient, reliable, expert Apple repairs at excellent prices — and a team that genuinely cares about their customers — I cannot recommend Minko’s Macs enough!
June 7, 2025
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
from the friendly & helpful…
from the friendly & helpful receptionist to the two fellas who upgraded my laptop, i felt i was in good capable knowledgeable hands.
May 27, 2025
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
Excellent service all around
Responsive both on the phone and by messages. Clear on costs and what could be achieved within what time frame. Service was friendly (from both members of the team I spoke to at different times) and they were reassuring about each step. I felt they were genuinely keen to help find a solution quickly and get our MacBook Air fixed in a way and time which would be convenient to me. Overall and excellent service and experience and I would definitely use them again.
May 30, 2025
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
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They we’re knowledgeable and…
They we’re knowledgeable and communication was great
May 25, 2025
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
I’ve paid for a product I do not have…
I’ve paid for a product I do not have and they’re refusing to refund
May 5, 2025
Unprompted review
Reply from Minko's Macs
We take false and misleading reviews very seriously. The individual who wrote this review is not a customer of Minko’s Macs. In fact, they are a failed supplier who did not deliver the goods we paid for and is now attempting to discredit our business with dishonest reviews. They are based in France and have never purchased anything from us. We are reporting this review to Trustpilot for removal.
To be clear: this person is not a customer—they are the one who ripped us off.
Minko’s Macs has been a reputable and trusted business for over 10 years. We complete 95% of all orders and repairs within 48 hours. Every customer gets exactly what they pay for, and our service has earned us the Prestige Award two years in a row, along with a consistent five-star rating.
We also want to warn others in the industry: if you come across a company called Avenue Mac online or on eBay, stay away from them. Based on our own experience, you are more than likely not going to receive your item—just as we didn’t.
We stand by our excellent service, our loyal customers, and our hard-earned reputation.
Fast and friendly service
Fast and friendly service, good knowledge and communication.
April 17, 2025
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
Unbelievable !!! AMAZING Customer Service.....
Unbelievable !!!! I phoned to let Minko's Macs know that I had spilt red wine on my computer...one company had already said it couldnt be fixed...Minkos told me to send it to them straight away...this was at 6.15pm on a Friday night....I ubere'd the computer over to them so it probably took 20/25 minutes for them to fix it and they gave me a new screen....they had it fixed by 7.10pm that night. Also at a very reasonable price. I cannot thank them enough, of course I was in the middle of something very important and I have had this computer for 10 years....I have my little baby back which is my lively-hood as I am housebound......Thank you Minko's You are total STARS !!!!! XXXXXX
April 25, 2025
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
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Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
Great services/mac repair looks as good…
Great services/mac repair looks as good as new
April 18, 2025
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
Very helpful and knowledgeable
Very helpful and knowledgeable. Easy to communicate with and good turn around . Problem solved . Thanks 🤩
April 7, 2025
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
I had a great experience with the…
I had a great experience with the staff. They helped me through my software problems and also suggested a better MacBook pro which I eventually purchased.
I will definitely recommend
April 5, 2025
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
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Unsafe battery
I took my MacBook Air which had an unsafe battery. Max, removed it straight away and give me good advice. Thank you.
April 4, 2025
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
Fast & Efficient
Great communication, clear on rates and charges, fast (laptop battery replaced with a few hours). All round great experience
April 3, 2025
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
Minko’s Macs were Amazing!
Minko’s Macs were amazing! They helped me find the right power cable and sorted out my storage on my MacBook. I fully recommend this shop for Mac users. Very friendly and knowledge. Thank you! 👍
April 1, 2025
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
excellent service very friendly and knowledgable
March 15, 2025
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
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I had an issue starting up my laptop
I had an issue starting up my laptop. They promptly assessed it, replaced the battery, and serviced it, all within a short time.
When I picked it up, I asked if they could also install Unreal Engine, which I'd been struggling with. They kindly did so at no extra charge. Very efficient and reliable service. Highly recommended.
March 28, 2025
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
Fast, Efficient and Friendly Service
Fantastic service from Minkos. My ASOS laptop had failed. Minkos diagnosed a failed SSD and replaced it and serviced the computer all in a few hours the same afternoon. The guys in the shop were helpful, knowledgeable and friendly. Thank you.
March 27, 2025
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
Very highly recommend Miko‘s been using…
I do highly recommend Miko‘s been using them for the past several years and they never disappoint
March 22, 2025
Unprompted review
Reply from Minko's Macs
Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.
As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.
We really appreciate your recommendation and look forward to helping you again in the future.
The Minko’s Macs Team
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