Minko's Macs Reviews 

331
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness, friendliness, and efficient device repairs completed in record time. Consumers often note that the knowledgeable team provides quick turnaround times, transparent communication, and consistently professional service. People deeply appreciate the welcoming store atmosphere, fair pricing, and the quality work performed on various electronics. The shop is frequently recommended for reliable Apple repairs, with visitors noting how trustworthy and accommodating the owners are. Some reviewers were not happy with communication difficulties, unhelpful responses during follow-up visits, and unexpected changes regarding pricing.

What people talk about most

Service

Users describe positive interactions with service, highlighting attentive and professional staff who provide... See more

Staff

Consumers find staff to be exceptionally helpful, friendly, and knowledgeable across various locations.... See more

Product

People report positive experiences with product offerings, highlighting a wide range of great items available... See more

Customer service

Clients share positive opinions on customer service, highlighting wonderful support and knowledgeable staff.... See more

Price

Reviewers express mixed opinions about pricing, with experiences varying widely. Some consumers report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I took my iMac to Minko’s Macs in Lewisham for a hard drive replacement and a full clean-up service. They were very reliable, professional, and extremely helpful throughout the whole proce... See more

Company replied

Rated 5 out of 5 stars

I love this company - they're on a mission to keep old macs out of the landfill. Worked for me. I took my old 2012 Macbook Pro as an urgent repair - knocked a full glass of non-alcoholic beer over t... See more

Company replied

Rated 5 out of 5 stars

Quick and easy coms, I actually met with Minko himself and he gave me a diagnostic on my MacBook Pro . It was sorted the next day pretty much and they recommended some extra upgrades for prevention an... See more

Company replied

Rated 5 out of 5 stars

Really happy. Fixed laptop (massive coffee spillage) within the day. Very fortunate as I had old Apple -newer ones much harder to fix with the new Apple security - be warned . I went to the Whitechape... See more

Company replied


Company details

  1. Computer Store
  2. Computer Accessories Store
  3. Computer Repair Service

Written by the company

Minko’s Macs is an independent Apple Mac specialist with London branches in Camden, Lewisham, Shoreditch and Wimbledon. We buy, sell, repair, exchange and maintain pre-owned Apple Mac computers, including MacBook, MacBook Pro, MacBook Air, iMac, Mac mini and other Apple devices. With over 10 years’ experience, we provide competitive prices, quality refurbished Apple Macs and professional support for personal, creative and business customers. Our technicians offer Apple Mac repairs, diagnostics, upgrades, macOS updates and restores, data transfer, remote support, business consultancy, Apple accessories, Mac rentals and device buy-back services. We pride ourselves on quality, customer care, innovation, respect and efficiency. Customers can visit our stores, collect in person or use our UK delivery service. Opening hours: Monday to Saturday, 10am–7pm. Camden: 5 Ferdinand Street, London, NW1 8ES – 0208 127 3730 Lewisham: 9 Manor Park Parade, Lee High Road, London, SE13 5PB – 0208 852 1961 Shoreditch: 16 Spelman Street, London, E1 5LQ – 0208 808 8333 [Appointment Only] Wimbledon: 104 Kingston Road, London, SW19 1LX – 0208 542 8635 [Appointment Only] For sales, repairs, buy-backs, trade-ins or general enquiries, contact [info@minkosmacs.com](mailto:info@minkosmacs.com).


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

331 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(331)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful and extremely competent

This place is wonderful. They are so helpful. Fixed my Mac Airlock after a spillage on the keyboard. Open 7 days a week and you can park for free nearby for drop off and pick up. Highly recommended

March 14, 2025
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

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Rated 5 out of 5 stars

Perfect service

Staff were very helpful with finding the right model for my needs and even offered discounts and extra gadgets, very satisfied with the services provided !

March 19, 2025
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Rated 5 out of 5 stars

Excellent condition and genuine…

Excellent condition and genuine product. Amazing seller highly recommend.

March 15, 2025
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Rated 5 out of 5 stars

Very Good Service And Extremeley…

Very Good Service And Extremeley helpful staff, throughly recommend this place for Apple Products

March 8, 2025
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Rated 5 out of 5 stars

Great staff

Great staff, very helpful and polite.

March 7, 2025
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

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Rated 5 out of 5 stars

Staff really helpful I got a good…

Staff really helpful I got a good product and they help me how to use it

March 5, 2025
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Rated 5 out of 5 stars

Minko's Macs repair

I have used? Minko's Macs three times now. They have been friendly, very knowledgeable and reasonably priced and the work has been to a high standard. I am please with what they have done for me and that is why I go back there if a problem arises on my Mac

March 3, 2025
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Rated 4 out of 5 stars

Great service

Despite a few glitches the team were super responsive and fixed everything and made sure the build was perfect

February 25, 2025
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Rated 5 out of 5 stars

Great customer service and support…

Great customer service and support would highly recommend

February 21, 2025
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

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Rated 5 out of 5 stars

Brilliant service & customer service

Brilliant service & customer service

February 20, 2025
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Rated 5 out of 5 stars

Good people get the job done

Good people get the job done

February 19, 2025
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Rated 5 out of 5 stars

Very nice and helpful people recommend…

Very nice and helpful people recommend to anyone 👍

January 21, 2025
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Rated 5 out of 5 stars

Great service

Great service. Speedy turn around. Good price

February 19, 2025
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

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Rated 5 out of 5 stars

Best place to get a Mac

Great selection of everything Mac, and really sound advice and customer service

February 18, 2025
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Rated 5 out of 5 stars

Best Mac Repair

The staff and the service at Minko’s Macs were exceptional very professional, polite and very efficient, I am now a customer for life

February 18, 2025
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Rated 5 out of 5 stars

Excellent service been a customer for…

Excellent service been a customer for years

February 15, 2025
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Rated 5 out of 5 stars

Excellent serivce quick turn around to…

Excellent serivce quick turn around to diagnose and repair my sons Nintendo 10/10

February 15, 2025
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

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Rated 5 out of 5 stars

Highly Recommend!! Trustworthy & Professional

Quick, trustworthy & very professional. highly recommend the guys at Minko’s Lewisham. Thanks again! I will be back in the future.

February 1, 2025
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Rated 5 out of 5 stars

Top quality service and very quick turn…

Top quality service and very quick turn around. Mine in particular was a matter of hours! HIGHLY recommended

February 1, 2025
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Rated 5 out of 5 stars

Friendly, fast, knowledgeable

Minko's Macs Wimbledon turned around the upgrade on my iMac in the day. Great advice, reasonable price and speedy service. Highly recommend.

January 4, 2025
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

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