Mmdirect Reviews 

103
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Delivery from Evri, lied did not deliver parcel on Sunday. No way contact Evari only automated robot we have so many complaints we will be in touch. Today delivery driver just throw package inside enc... See more

Rated 5 out of 5 stars

The best service every time. Using MMDirect for years now and not once had an issue. Latest order was placed on late Saturday afternoon and delivered early Sunday morning. Amazing. Prices are great, a... See more

Rated 3 out of 5 stars

Bought a good few things from these guys over the years and have always been good, the Ben Sherman boots broke after wearing once as the zip broke,this can happen but out of pocket as had to pay to re... See more

Rated 5 out of 5 stars

I recently wrote a review regarding a missing parcel containing items from MM Direct. Following my emails to MM direct Customer service I have been promptly refunded the full amount of the contants... See more

3.1

Average

TrustScore 3 out of 5

103 reviews

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3.1

All reviews

(103)

1 review in the last 12 months

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Rated 5 out of 5 stars

Spot on company

Spot on company, I’ve Always found that they are quick to pick and dispatch orders and quite often receive my orders within a few day (I have paid for 12 months delivery). I find the goods are often cheaper here than on the brands own site.

May 12, 2020
Unprompted review
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Rated 1 out of 5 stars

Bought a challenger smart watch for my…

Bought a challenger smart watch for my daughter. Arrived to today. Clearly second hand. Loose in box, no charger, or instructions or any information for that matter. When I plugged it in it only vibrated and would not turn on... Battery was scrapped and not of good quality. I could have bought second hand one for €5. Costing me more than that to return it. Order no. 02/43659458.

January 29, 2020
Unprompted review
Rated 4 out of 5 stars

Good products at affordable prices

M&M offer you a whole range of products from companies like Nike and Adidas at prices you will be able to afford unlike some places that charge you more than the product is worth.

On the website there is a whole variety of products ranging from hats/gloves to t-shirts and trainers meaning that anything you want you will be able to get from them.

Delivery time is quick and prompt as I’ve never had a problem for the whole time I’ve been using them which is over a year. Only downfall is that I haven’t got Cashback from the company that they owe me for the last 2 months.

Would recommend if you want designer products at low prices

January 5, 2020
Unprompted review
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Rated 4 out of 5 stars

Fast delivery and great prices

Fast delivery and great prices! Only items i wouldn't order from them is jeans. I am 30/30 and over the years their 30/30 jeans are either super tight or really baggy and skinny jeans advertised are not skinny and more natural leg. Good customer service though.

October 30, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent.. Highly Recommended

Excellent ..I order every month and paid 9.99 for 1 year next day delivery, which is always with DPD. Great service with good prices. I have never had any problems and have recommended to many friends.

October 7, 2019
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible service, parcel was out Wednesday, said delays out Thursday same thing delays out Friday, says they have made three attempts and parcel, will be sent back, everyday mm direct say they will deal with this, then on Saturday same thing email saying they have made three attempts, emailed mm direct got email back from a Ben saying hermes have made three attempts and parcel can be returned or forth attempt at my costs can be done, another company to avoid,

September 1, 2019
Unprompted review
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Rated 5 out of 5 stars

Great prices

Great prices! & some really lovely stuff at half the price cant beat that! Deliverys I've always received earlier then expected thats a bonus and if I've ever had an issues customer care are very helpful.

July 31, 2019
Unprompted review
Rated 3 out of 5 stars

What a shame...

Good prices good quality clothes - Poor choice of delivery service. This company uses Hermes a renowned awful company and I had 2 - 3 weeks of back and forth complaints with Hermes due to them losing my parcel amongst a catalogue of other issues. I won’t order from MMdirect simply because it’s not worth the hassle of putting up with a 1 star delivery service. What a shame.

July 31, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent

Got a pair of sunglasses for my dad. All in excellent condition. I had a hassle-free transaction.

June 2, 2019
Unprompted review
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Rated 1 out of 5 stars

No boots, no refund, £35 lesson learned.

Ordered a pair of boots and £9.99 unlimited delivery for a year, tried on boots, didn’t like and returned. No refund. Complained to “friendly” customer services who said In a “friendly” way the money had left their end so they had nothing to do with it any more. End of story. I now have no boots, I’m £35 down, have a years free delivery I’m loathed to use and a very very bitter taste in my mouth with M&M.

May 24, 2019
Unprompted review
Rated 1 out of 5 stars

Product is faulty.

The package arrived quickly, on time, no issue with postage at all.
However the good has major defect, I paid a pair of flip flip 20£ if I knew the product was faulty I would not order it in first place.
Cleary the website sell 2nd and 3rd best. it should be clearly written on the web site that it sells products with defects.

I am not return it as it's not worth my time, the product value is 5£ I should have a partial refund! the defect is clearly visible it ca not be a mistake.

First and last time I'll use the website.

March 5, 2019
Unprompted review
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Rated 5 out of 5 stars

Can't fault

Can't fault, have used them several times now, great prices and if you do need to return something it is quickly refunded.

August 23, 2018
Unprompted review
Rated 1 out of 5 stars

RUBBISH COMPANY RUDE LADY ON CUSTOMER…

RUBBISH COMPANY RUDE LADY ON CUSTOMER SERVICE!!

******DO NOT USE*************

I made an order of 2 items on Monday 13 August 2018, and I have been checking the status of my items, to which it has been 'Preparing for Despatch' for 4 days now!!!!!!

I paid a delivery fee too, and their excuse was - systems went down for 2 days! no apology, no offer for refund! RUDE PEOPLE! DO NOT USE! STILL NO IDEA WHEN ITEM WILL ARRIVE!!!

NO EFFORT HAS BEEN MADE TO RESOLVE MY ISSUE! LETS SEE IF THEY DO! WILL UPDATE

August 16, 2018
Unprompted review

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