Moneypilot Reviews 

1,370
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,362 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the platform for being extremely easy to use and very helpful when discovering potential money or claims they were previously unaware of. Reviewers frequently praise the customer service team, noting that staff members always provide quick, polite, and professional assistance to successfully resolve issues. However, some people mentioned unexpected charges and difficulties with obtaining full refunds for subscriptions they did not intend to authorize. A few other consumers also felt that recurring fees and additional costs were surprising and frustrating during their experience.

What people talk about most

User experience

Customers had positive experiences with user experience, frequently highlighting that the platform is very... See more

Claim

Clients share ambiguous opinions on claim experiences, with some reviewers noting that filing is very easy.... See more

Customer service

Consumers find customer service to be positive, frequently highlighting quick response times and helpful,... See more

Refund

Users describe ambiguous interactions with refund, as while some reviewers praise getting full reimbursements... See more

Payment

Reviewers mention negative feedback about payment, expressing frustration over unexpected subscription... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I unknowingly signed up for am account, and one day a charge appeared on my bank statement. I contacted customer service immediately and Parker responded very quickly with a generous offer on keeping... See more

Company replied

Rated 5 out of 5 stars

I appreciated the clarification that I got today. The initial response was confusing and I wasn't sure what it meant. But, this latest response gave me exactly the information I was looking for. The o... See more

Company replied

Rated 4 out of 5 stars

Thank you for the quick response although I should have been notified 3 months ago that I had an account with you. There were no reporting emails as to what you were doing for me. I had realized the a... See more

Company replied

Rated 5 out of 5 stars

I received an e-mail response that my follow-up was being researched very quickly and then within a day I received another response advising me of the status. I have now requested a status on two add... See more


Company details

Written by the company

MoneyPilot is a financial recovery and consumer‑rights assistance platform that helps users identify and participate in legitimate class action settlements for which they may be eligible. The app monitors verified legal databases and public court filings to locate settlements involving major companies and informs users if they qualify to claim compensation. MoneyPilot streamlines the filing process in a secure, transparent, and compliant way, ensuring users can recover funds they are rightfully owed while maintaining full adherence to legal, privacy, and regulatory standards.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,370)

1,370 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wouldn’t hurt to try it out

Wouldn’t hurt to try it out

September 23, 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi Raul,

We completely agree, taking that initial step is often the hardest part. Thanks for giving Moneypilot a try!

Best regards,
The Moneypilot team

Rated 5 out of 5 stars

It’s great

Awesome and worth every penny

September 23, 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi Celeste,

Hearing that you find it well worth every penny is the best validation we could ask for!
Thank you for the awesome feedback.


Best regards,
The Moneypilot team

Rated 5 out of 5 stars

Simple to use

September 23, 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi there,

Keeping things streamlined and simple is what we strive for every day. Thanks for letting us know how it's working for you!

Best regards,
The Moneypilot team

Rated 5 out of 5 stars

Good response time after emailing about…

Good response time after emailing about app issue.

September 23, 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi Jill,

We're glad our team was able to jump on your email and get things sorted out promptly. Thanks for sharing your experience!


Best regards,
The Moneypilot team

Rated 5 out of 5 stars

Good performance, easy to use.

Good performance

September 22, 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi John,

Thank you for the note on our performance! We're glad to provide a smooth, reliable experience for you.


Best regards,
The Moneypilot team

Rated 5 out of 5 stars

this was ease to understand and fill out

It was easy to understand and fill in the information. would recommend this site to others.

September 22, 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi Mike,

The highest compliment we can receive is a recommendation to others, so thank you very much! We're glad the information was easy to digest and complete.


Best regards,
The Moneypilot team

Rated 5 out of 5 stars

Amazing Support Team!

I’ve had many questions along the way while working with Moneypilot. I have received quick and thorough answers to my questions every time i write into their support team. They are great to work with!

September 22, 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi Laura,

Having complex questions is completely normal, and we're so glad our support team has been able to give you clear, thorough answers every time. Thank you for the wonderful feedback!

Best regards,
The Moneypilot team

Rated 5 out of 5 stars

1st time user

I signed up and had a little problem at the start button PRker for customer service fixed the problem right away. I have not received any payout yet. But I believe it ties a little while. So far I have had a Good experience and Customer Service has been Great!

September 18, 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi David,

We'll make sure Parker sees this shoutout! Payouts can definitely take a little patience depending on the specific legal timelines, but we're glad your journey has been smooth and well-supported so far.

Best regards,
The Moneypilot team

Rated 5 out of 5 stars

easy site to navigate and great…

easy site to navigate and great communication on pending settlements

September 21, 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi Leslie,

Keeping you fully informed on pending settlements is a big priority for us, so it's wonderful to hear that communication and navigation hit the mark for you.

Best regards,
The Moneypilot team

Rated 5 out of 5 stars

The customer service is Phenomenal…

The customer service for Moneypilot is phenomenal. You actually get a real person and don't have to try to deal with a bot in responses. I was taken care of quickly with my issues. Highly recommend them for finding money for you.

September 21, 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi Suzie,

Real human support for real people is something we firmly believe in, no frustrating bots here! Thank you for the strong recommendation and kind words.

Best regards,
The Moneypilot team

Rated 4 out of 5 stars

Cash Bonanza

This service has helped uncover possible settlements that apply to me. The ease of filing is appreciated.

September 20, 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi Glenn,

Uncovering hidden settlements and making the filing process effortless is what Moneypilot is all about. Thanks for sharing your experience!

Best regards,
The Moneypilot team

Rated 1 out of 5 stars

Complicated

Complicated. I paid just process the stuff

September 20, 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi Dina,

Thank you for taking the time to share your feedback. We sincerely apologize that you found the process complicated, and we completely understand your frustration, we know you were hoping for a more hands-off experience.

While our platform is designed to identify your potential claims and streamline the initial paperwork, certain settlement administrators have strict rules that require direct involvement or specific information from the claimant, which we unfortunately cannot bypass on your behalf.

We want to help make this as easy as possible for you. Could you please respond to the information request we've sent within the Trustpilot platform or reach out to us directly at Support@Moneypilot? Our team would be happy to personally review your account and guide you through the remaining steps to get your claims processed smoothly.

Best regards,
The Moneypilot team

Rated 5 out of 5 stars

Coming Back

my experience with trust pilot from the beginning kill the moment that I had to unsubscribe has been perfect they have done what they said they would do and I will be coming back it is just a personal situation that is causing my unsubscribing right now but again I put my trust in trust pilot and look forward to working with them again

September 20, 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi Mark,

We completely understand that personal situations change, and we deeply appreciate your trust in us. Whenever you're ready to return, our door will be wide open. Wishing you all the best!

Best regards,
The Moneypilot team

Rated 5 out of 5 stars

Honest company just interested in…

Honest company just interested in helping people great customer service resolved issues, quickly and positively

September 20, 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi Deborah,

Integrity and genuinely helping people are at the core of everything we do. Thank you for recognizing our team's commitment to resolving issues positively.

Best regards,
The Moneypilot team

Rated 5 out of 5 stars

Unclaimed Money and unnecessary subscriptions

I can find money that I never knew was owed to me and evaluate where I am spending money and subscriptions I forgot about. There is a 30 day money back guarantee.

September 19, 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi there,

Uncovering forgotten funds and keeping a handle on hidden subscriptions can make a real difference. Thanks for highlighting how the platform works for you!

Best regards,
The Moneypilot team

Rated 5 out of 5 stars

Great

Great, hope this is Legit

September 18, 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi Colette,

We completely understand wanting to be sure! We're here to prove we're the real deal through our results and support. Let us know if you ever need a hand with anything.

Best regards,
The Moneypilot team

Rated 5 out of 5 stars

I am just a simple man and I do not…

I am just a simple man and I do not have ability of all the legal jargon’s meaning truly.

September 18, 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi Leslie,

That is exactly why we're here, to translate the legal jargon and do the heavy lifting so you don't have to worry about it. Reach out anytime if you need help decoding anything else!

Best regards,
The Moneypilot team

Rated 5 out of 5 stars

Ease of use

So easy to use!

September 18, 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi Sonya,

Thank you for the concise and positive feedback! We love keeping things effortless for our users.

Best regards,
The Moneypilot team

Rated 5 out of 5 stars

Polite

Polite, prompt responses. Issue resolved.

September 14, 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi there,

Prompt, polite, and resolved, that’s the standard we aim for with every single inquiry. Thanks for letting us know we hit the mark.

Best regards,
The Moneypilot team

Rated 5 out of 5 stars

Notification of the issues.

September 17, 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi Irene,

Staying on top of notifications and keeping you informed is a big focus for us. Thanks for sharing your feedback!

Best regards,
The Moneypilot team

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