Morgancomputers Reviews 

2,996
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 625 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products, including refurbished laptops and IT equipment, often noting their excellent quality and condition, frequently appearing like new. Many highlight the competitive pricing and great value, making quality technology accessible. The delivery service is frequently described as fast and efficient, with products arriving promptly and well-packaged. People also appreciate the professional and helpful customer service, often receiving knowledgeable advice and support. However, some customers also noted that refurbished items occasionally did not meet the advertised condition, citing physical damage like dents or deformations. Others reported functional problems such as non-booting computers, random pop-ups, unreliable keyboards, or general malfunctions. Additionally, a few reviewers mentioned dissatisfaction with the battery performance of refurbished laptops, finding it to be poor or not charging fully.

What people talk about most

Product

Users describe positive interactions with product, often praising the quality and value of refurbished IT... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast and prompt delivery... See more

Quality

People report positive experiences with quality, often receiving "as-new" or "perfect and mint" items at... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, fast, and... See more

Price

Clients share positive opinions on price, with many reviewers finding products to be reasonably priced and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good product range and very helpful staff when I telephoned to discuss my needs and compare refurbished laptops. Machine arrived very promptly and looked brand new - would never have known it is a... See more

Company replied

Rated 5 out of 5 stars

Excellent company -good products at good prices, fast delivery, and good reps on hand to offer useful and knowledgeable advice. If you're buying a computer, whether desktop or laptop, or a mobile phon... See more

Company replied

Rated 5 out of 5 stars

The grade A1 Lenovo Tiny PC was in very good condition and sensibly priced. Bought to host the Home Assistant OS to control smart plugs and monitor solar panels, battery, etc. Note that the P320 Tin... See more

Company replied

Rated 5 out of 5 stars

The original order and delivery was handled very well and quickly arrived. Sadly the laptop died during setup after the latest windows 11 update (SSD declared dead) Morgans technical department accept... See more

Company replied


Company details

  1. Computer Store
  2. Computer Accessories Store
  3. Computer and Accessories Store
  4. Computer Hardware Manufacturer
  5. Computer Wholesaler
  6. Used Computer Store

Written by the company

Morgan Computers - the home of the Morgan Flyer offers a wide range of cheap computer equipment including Digital Cameras, Scanners, monitors and more. Customer Satisfaction is important to me! If you are not pleased with any aspect of your buying experience, before leaving a negative review I invite you to give me a call directly, and give me an opportunity to help if I can. Regards - Darren Mayes, Brand Manager, Darren@morgancomputers.co.uk


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,996)

547 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

very little information from Morgan…

very little information from Morgan regards delivery information.

May 9, 2026
Morgancomputers logo

Reply from Morgancomputers

Good Morning Brian Johnson. I am very sorry you received little information regarding the delivery of your order. I can see your order was placed on Saturday 9th May and was delivered by Royal Mail on Tuesday 12th May. Your email was tagged to the delivery tracking which should be been emailed to you by Royal Mail. Our full company name is Bentham Ltd T/A Morgan Computers so if any email mentions a parcel from Bentham Ltd that is from ourselves. I am sorry if you did not receive an email. I would recommend you check any spam folders just in case it may have got caught up in there. If you need any help or advice in the future please get in touch when ready. Regards, Darren Mayes - Brand Manager

Rated 5 out of 5 stars

Excellent Parcel Delivery By Friendly Delivery Driver

The piece was delivered in accordance with Morgan Computers' promised time frame. The delivery driver carried the heavy parcel up the stairs, right to the apartment door.

April 29, 2026
Morgancomputers logo

Reply from Morgancomputers

Thank you for taking the time to leave us a review. I am pleased to hear your order arrived on time. If you need any help or advice on any future projects please do not hesitate to get in touch when ready.

Rated 5 out of 5 stars

The item was as described

The item was as described, web site easy to navigate
Delivery was the next day. Excellent service good Value for money

May 7, 2026
Morgancomputers logo

Reply from Morgancomputers

Thank you for taking the time to leave us a review. I am pleased to hear you found our website easy to navigate. We are very proud of our website and are continually trying to provide our customers a great experience whilst using it. I hope the Dell Latitude 5310 13.3" Laptop works well for your needs. If you need any help or advice in the future we are only an email or phone call away.

Rated 5 out of 5 stars

Purchase dispatched promptly as usual…

Purchase dispatched promptly as usual and arrived undamaged well done.

May 5, 2026
Morgancomputers logo

Reply from Morgancomputers

Thank you very much for taking the time to leave us a review. I am pleased to hear your order arrived quickly. If you need any help or advice in the future please do not hesitate to get in touch when ready.

Rated 5 out of 5 stars

Excellent service.

March 15, 2026
Morgancomputers logo

Reply from Morgancomputers

Thank you very much for leaving us a review. If anything else catches your eye and you need any further information we are only an email or phone call away.

Rated 5 out of 5 stars

They know what they are talking about…

They know what they are talking about unlike Asus customer service where there service was like pulling teeth

May 5, 2026
Morgancomputers logo

Reply from Morgancomputers

Thank you very much for taking the time to leave us a review. It was my pleasure to help. I hope the Dell Optiplex 7060 Tower PC fulfils your needs well. If you need any help or advice on any future projects you are more than welcome to get in touch when ready.

Rated 5 out of 5 stars

Excellent products and service…

Excellent products and outstanding service when issues arise! Great company to deal with. Thank you!

October 4, 2025
Morgancomputers logo

Reply from Morgancomputers

Thank you very much for leaving us a review. Thank you also for your kind words, they are very much appreciated. If anything else catches your eye and you need any further assistance we are always here to help.

Rated 5 out of 5 stars

Bought AIO dell computer

Bought AIO dell computer, good value for money, no problems with delivery. Powered up fine.

May 1, 2026
Morgancomputers logo

Reply from Morgancomputers

Thank you for taking the time to leave us a review. I hope the Dell Optiplex 5260 21.5" All-in One-PC does everything you needed it for and more. If you need any help with it, or with anything else in the future please get in touch when ready.

Rated 5 out of 5 stars

very, very fast

very, very fast.
Even faster than my new 32 Gb laptop

April 28, 2026
Morgancomputers logo

Reply from Morgancomputers

Thank you for taking the time to leave us a review. I am pleased to hear your order of a HP EliteBook 630 G10 13.3" Laptop is working well for you. If you need any help or advice on any future projects you are more than welcome to get in touch when ready.

Rated 5 out of 5 stars

Great price for a very useful product

Great price for a very useful product. Very happy with my purchase from MorganComputers thanks

April 22, 2026
Morgancomputers logo

Reply from Morgancomputers

Thank you very much for taking the time to leave us a review. We do try to stock a wide range of products that we think our customers would be interested in at prices to suit all pockets. If anything else catches your eye and you need any further assistance we are always here to help.

Rated 5 out of 5 stars

Nice condition

Nice condition, as described.

April 22, 2026
Morgancomputers logo

Reply from Morgancomputers

Thank you very much for leaving us a review. I am pleased to hear you are happy with your order of a Apple MacBook Air A2337 13" M1. I hope it fulfils your needs. If you need any help or advice in the future please do not hesitate to get in touch when ready.

Rated 5 out of 5 stars

Excellent service

March 30, 2026
Morgancomputers logo

Reply from Morgancomputers

Thank you for taking the time to leave us a review. I hope the Dell Optiplex 7060 Tower PC does everything you needed it for and more. If you need any help with it, or with anything else in the future please get in touch when ready.

Rated 2 out of 5 stars

Normally brilliant BUT!

Order # 75031
Normally a brilliant service from Morgancomputers, I haven't checked the product, however the delivery courier is beyond belief. I gave instructions on the order where to leave the item if there was no reply, some where safe and out of the weather, where was it left, on the front doorstep. I ordered the item on Tuesday 21st April, was away for the weekend, from Thursday, got back home on 28th April to find it on the door step. Lord knows what weather it has been through or how long it has been on public view!

April 28, 2026
Morgancomputers logo

Reply from Morgancomputers

Good Morning William Wright. I am very sorry you had an issue with the delivery of your order. We stop processing / shipping orders at 3PM each working day. As your order was placed after this on the 21st your order was processed and shipped from us the next day via DPD. The DPD tracking shows it was then delivered the next day on the 23rd at 17.10PM. You should have been emailed tracking details and delivery options from DPD on the morning of the 23rd to the email provided for the order. This email gives you such options as delaying the delivery, delivering to a drop off shop for later collection, or adding any specific instructions for the driver. I am very sorry if you did not receive this email. I am relieved to hear you have your order and I hope everything is ok with it. If you do have any issues or need any further help please do not hesitate to get in touch. Regards, Darren Mayes - Brand Manager

Rated 5 out of 5 stars

I received really good helpful customer…

I received really good helpful customer service communications in their response which was honestly true to their word.

April 13, 2026
Morgancomputers logo

Reply from Morgancomputers

Thank you for taking the time to leave us a review. Thank you also for your kind words, they are very much appreciated. If you need any help or advice in the future you are more than welcome to get in touch when ready.

Rated 5 out of 5 stars

quick delivery.

quick delivery.

April 17, 2026
Morgancomputers logo

Reply from Morgancomputers

Thank you very much for taking the time to leave us a review. I am pleased to hear your order arrived quickly. If you need any help or advice on any future projects please do not hesitate to get in touch when ready.

Rated 5 out of 5 stars

Great service

Fast delivery and a good price

April 17, 2026
Morgancomputers logo

Reply from Morgancomputers

Thank you very much for leaving us a review. I am pleased to hear your order arrived quickly. If anything else catches your eye and you need any further information we are always here to help.

Rated 5 out of 5 stars
Morgancomputers logo

Reply from Morgancomputers

Thank you for taking the time to leave us a review. Thank you also for placing an order with us for a HP ProDesk 400 G5 SFF PC. I hope it does everything you needed it for and more. If you need any help with it, or with anything else in the future please get in touch when ready.

Rated 3 out of 5 stars

I received a computer which did not boot on first connection. Response was poor.

I received a computer which did not boot, that can happen although it never has in my several computer purchases from Morgan before.
So onto online support, where I explained the problem.
2 hours before a reply and the person/bot had not read my input. Then followede a very slow back and forth asking very simple questions which I answered.
It took an afternoon and the following morning before the person or bot accepted there was a problem and arranged for me to send the machine back for test & repair.
I'm not complaining about the problem itself, that can happen but I am complaining about the slowness in handling it.

April 22, 2026
Morgancomputers logo

Reply from Morgancomputers

Good Morning John Lang Wilson. I am very sorry you are having issues with your order. I know you attempted to use our online chat last week but didn't manage to see my reply. We then did manage to chat via our online chat the next day where I asked a few questions which unfortunately didn't help so I asked you to email my support team. I can see a collection was arranged and your order is due back to us today. We will get everything sorted for you asap. I am very sorry for any inconvenience caused. If you do need any help or further information you are more than welcome to reply to the email from my support team or contact me directly on darren@morgancomputers.co.uk . Regards, Darren Mayes - Brand Manager

Rated 5 out of 5 stars

Great service

The third time I've bought a laptop from Morgan Computers, and like the others it's in fantastic condition. Delivery was fast and efficient. Highly recommended!

April 16, 2026
Morgancomputers logo

Reply from Morgancomputers

Thank you very much for leaving us a review. I am pleased to hear your order arrived quickly and you are pleased with it. If you need any help or advice in the future you are more than welcome to get in touch when ready.

Rated 3 out of 5 stars

Still using my Morgan computers but you…

Still using my Morgan computers but you know that I wasn't happy with the small silver one that saved everything to cloud. As a writer i need to save locally and be able to transfer notes between machines.

You will know that I've been with you for decades!

November 7, 2025
Morgancomputers logo

Reply from Morgancomputers

Good Morning Bernard Harrington. Thank you for placing your last order with us for a Amazon Fire TV Stick 4K (2nd Generation) in November 2025. I hope it fulfils your needs. f you need any help or advice on any future projects please do not hesitate to get in touch when ready. Regards, Darren Mayes - Brand Manager

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look