Motion Media Reviews 117

In short, I decided in the after hours (after lots of back and forth) to go forward on Smoke 2016 with a reseller rather than from the Autodesk store. My purchase came down to the fact that Motion Media was a gold level reseller, was local, and had an on-line store. Great for late night purchases. I had some questions about my order and was able to speak to a representative the next morning with a simple phone call.

Very timely and professional.

Through the website's Support Chat feature I waited no more than 20 seconds to have both of my issues immediately resolved. Which was perfect because I'm behind a deadline!

Motion Media should buy their support agent a cup of coffee for being so awesome!

Items shipped the same day of order and received 2 days later. Needed to change the order soon after placing it and had no with that. Very fast return call with confirmation.

Great prices and service. I'd buy again from them.

Motion Media has been awesome again! Fernando figured out why my vray wouldn't install and was very patient and nice along the way.

Did everything expeceted, quickly and professionally. Would do business with them again. Thanks.

Bought a C4D upgrade from R13 to R16 (this isn't even offered at Maxon's store) and saved a $1000 bucks. Was dubious but the serial numbers were delivered directly from Maxon. Legit. Good experience and will be back.

Made a software purchase and received my license within the hour.

Very efficient and practical solution to overloaded/overpriced software "subscription". Thank you.

I was able to purchase Zbrush 4r7 for about $150 less than what pixologic sells it for while still obtaining a legal commercially active license. I purchased it later at night and received my serial code for the product about 12 hours later, or 9 in the morning.

Excellent customer service! Brad Helmink was extremely helpful throughout the purchasing process and kept me well informed of my purchase options and delivery date of the product, easing the tension of making an expensive purchase. Very quick to respond to my many inquiries. Highly recommend utilizing Motion Media's services.

I've used Motion Media a couple of times now. Each time has been a great experience: I've saved money and gotten my licenses fast. When I need new software, my first stop is going to be Motion Media.

I only made the purchase through them based off the race reviews on trustpilot. Because of this I felt it necessary to also share my positive experience.

100% satisfaction

Brad, a great sales rep, continues to amaze me at the quality of service and professionalism that he offers on behalf of Motion Media. It is exactly because of how knowledgeable and approachable the staff is that I continue to go back to Motion Media as my go to store for all things tech oriented! Keep up the good work!

This had to be one the best online shopping experiences, I've had a quite a long time, thanks in part to Juliet Willis, the outstanding customer service representative, at MotionMedia. I will definitely continue to buy my products at this Excellent company.

Don

You helped me out. Thank you.

I recently purchase zbrush 4r7. I am totally satisfied with motion media. they not only delivered on time like they said. Also the price was about $150 cheaper, than amazon or straight from pixologic itself. I will always check with motion media for any new software I will be buying in the future.

Thanks for the speedy billing and delivery. Nothing else to say.

UPDATE: It appears that it was a UPS issue and MM has refunded a portion of the shipping costs... FIVE stars!

Previous entry:
The ordering process and customer service by phone were great, but the shipping leaves a little to be desired. We spent $40+ for UPS 2-Day and it took four days to arrive. Also, the tracking number didn't arrive via email until *after* the product arrived. I am willing to try order again though.