Motion Media Reviews 117

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

This is a 9 year follow up for my EIZO FlexScan S2133 21.3" Professional IPS LCD Monitor 1600x1200: After thousands of hours of use, it is still going strong with zero glitches. Love it!

Rated 5 out of 5 stars

I have purchased software from Motion Media multiple times already and have had a great experience each time. The products are competitively priced, and the customer service has been very responsive a... See more

Rated 5 out of 5 stars

Great customer service. Got what I paid for. NOTE: Not all digital download purchases are received instantly. If you buy one such as Zbrush 4r8, don't purchase it late Friday after they close, un... See more

Rated 5 out of 5 stars

Excellent customer service!! So well in fact, the owner himself took the time to help with an order due to limited staff. Smooth and easy conversation, personable and was able to solve the issue w... See more

Company details

  1. Software Company
  2. Computer Accessories Store

Written by the company

Since 1995, Motion Media, LLC’s team of creatives and techies has been known for helpful advice, unparalleled know-how and lifetime support of every product we sell.


Contact info

4.9

Excellent

TrustScore 5 out of 5

117 reviews

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Rated 5 out of 5 stars

Amazing experience

I saw the 5 star ratings of motion media, and I thought I would get decent service. Their service was better than decent. From the customer service to the delivery, the experience was flawless. From knowing if the item was in stock to suggestion on how the item should be shipped to product quality, my experience was flawless with Motion Media. Yes, they deserve the 5 star and 100% ratings that are posted. I WILL order form them again.

December 22, 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Very helpful, I wanted quicker shipping so they cancelled the Amazon purchase and were able to overnight. Item arrived on time and brand new. They were prompt and courteous on the phone and email. Great outfit!

December 14, 2014
Unprompted review
Rated 5 out of 5 stars

Motion Media, LLC Provides Positive Shopping Pleasure

This purchase was made by Grandfather for Grandson who is a freshman at college. The desired item is necessary for one of his classes in the spring semester 2015. Motion Media explained to me that proper and acceptable college ID was required. This was quickly done on my part. Once Motion Media had this proper information, the order was processed and sent off. I received the item in three days. Very well boxed and quickly delivered. Motion Media provided a very satisfying shopping experience. The Motion Media staff was available at any time I needed assistance in completing the order process.

December 12, 2014
Unprompted review
Rated 5 out of 5 stars

Good price. Good service

I recently made a pair of purchases at Motion Media (software and hardware). The price was the best I could find and when my software had an activation problem they were quick to respond and resolve it. I fully expect to buy from them again. They sell a lot of good tools.

December 6, 2014
Unprompted review
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Rated 5 out of 5 stars

Customer service was above and beyond!

When I called customer service on the phone (the day after Thanksgiving) Brad made every effort to make sure I was taken care of. He made me feel very comfortable and that I mattered. I appreciated the personal attention and look forward to future business with Motion Media.

December 3, 2014
Unprompted review
Rated 5 out of 5 stars

Quick service

I saved a lot of money buying through Motion Media and had access to the program one day after I purchased. I would buy from them again.

November 14, 2014
Unprompted review
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Rated 5 out of 5 stars

Good Over all

Fast responds for errors and questions and fast turn around for download access.

August 28, 2014
Unprompted review
Rated 5 out of 5 stars

out standing

Hello,

This is my first purchase with Motion Media company an everything went great. The customer service follow up was excellent on the software purchased. Well Done!!!!!

August 16, 2014
Unprompted review
Rated 4 out of 5 stars

Slow but overall satisfied with service.

My initial inquiry into Agisoft's PhotoScan software with MotionMedia seemed well attended too. I waited for 5 weeks with no reply and then decided to call back. From that time on, purchase of the product and the service has been prompt and well received. Great service now that we have purchased the product, but I feel like our business didn't mean much until a more serious commitment to purchase was established.

August 4, 2014
Unprompted review
Motion Media logo

Reply from Motion Media

We're sorry that you feel that way, and we do highly value you as a customer. We spent those weeks trying to get an answer from the Vendor on your want for special approval of academic pricing, however we repeatedly received no answer. We will do our best to be better at communicating with you in the future. We hope that you will consider Motion Media in the future.

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Rated 5 out of 5 stars

Great experience.

Great customer service and timely delivery of the products I ordered. I even made a mistake on my order and the staff at Motion Media was gracious enough to call and correct the issue before the sale was finalized. Great experience.

April 15, 2014
Unprompted review

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