Activate Collision Solutions  Reviews 

761
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the exceptional level of service. Customers frequently praise the friendly staff and the outstanding quality of the vehicle repair work provided. People note that cars are returned looking brand new, while the entire process is handled smoothly and efficiently from start to finish. Some reviewers were not happy with communication issues, noting difficulties getting through, unhelpful responses, and unexpected delays during the repair process. A few customers also reported poor repair finishes, loose parts, and recurring mechanical problems after finally picking up their vehicles from the garage.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that staff members are helpful, professional, and... See more

Staff

Customers had positive experiences with staff, frequently noting that the team was very helpful and... See more

Quality

Clients share positive opinions on quality, noting that vehicles are returned in excellent condition with... See more

Product

Reviewers highlight ambiguous aspects of product quality, as experiences vary significantly. While some... See more

Customer service

Consumers find customer service to be exceptionally positive, with reviewers praising the helpful staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was such a pleasant experience.I am quite impressed at the quality of work as my car looks like brand new. I appreciate the concern of both the insurance company and the excellent work of the Car... See more

Company replied

Rated 5 out of 5 stars

It was great experience with this company. All damages was repeated very quick and in high quality. My company lables was even copied and replaced. I can't find any difference in colour. Just... See more

Company replied

Rated 5 out of 5 stars

I had my VAUXHALL repaired by Steer Dorchester Prestige. The repairs were completed on time, and my car was delivered to my home address in immaculate condition — it looked like brand new! The staff w... See more

Company replied

Rated 5 out of 5 stars

From the moment I dropped the car off to getting the car back with the aid of the lovely Geoffrey, the service Steer Prestige delivered was nothing but exemplary. Callum kept me updated of the pr... See more

Company replied


Company details

  1. Car Repair and Maintenance

Written by the company

Motor Repair Network works on behalf of insurers to manage the repair process when a vehicle has been damaged in an accident or collision on the road.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

761 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(761)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top rated!!

A very fast and perfect repair to our car after an accident that left it needing quite a bit of work.

A very professional garage with very professional and helpful staff.
I certainly recommend them

September 17, 2024
Unprompted review
Activate Collision Solutions  logo

Reply from Activate Collision Solutions

Good Afternoon Joe,

We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.

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Rated 5 out of 5 stars

I was kept informed of each stage

I was kept informed of each stage - assessment and estimate/ authorisation/ completion of repair.
Then my car was promptly delivered to my door.

September 17, 2024
Unprompted review
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Reply from Activate Collision Solutions

Good Afternoon Irene,

Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.

Rated 5 out of 5 stars

First class in communication

First class in communication, friendliness and they did a great job really quickly. I couldn’t ask for more

September 11, 2024
Unprompted review
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Reply from Activate Collision Solutions

Good Afternoon Jane,

Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.

Rated 5 out of 5 stars

Appreciation message …service good

I am satisfied with the way my vehicle was repaired, it’s back to its normal condition.
Thank you for the perfect job.
A gentleman called Shaun, who has been coming on all visits, was very kind and patient. He gave me answers to my questions concerning the vehicle

September 13, 2024
Unprompted review
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Reply from Activate Collision Solutions

Good Afternoon Elizabeth,

We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.

Rated 5 out of 5 stars

Highly recommend!!

Highly recommend! My car was very damaged and I got it back like brand new in a reasonable time! Excellent customer service! I was also planning to clean the car inside because it was very dirty but the guys had cleaned it very well and had a nice fresh smell! I can't understand why they have negative reviews but they did exceptional work! Well done guys! Update- where is my voucher for the good review?

September 5, 2024
Unprompted review
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Reply from Activate Collision Solutions

Good Afternoon Antonios,

We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.

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Rated 5 out of 5 stars

Great respray

Friendly people - great respray job after the accident !

September 11, 2024
Unprompted review
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Reply from Activate Collision Solutions

Good Afternoon Matthew,

Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.

Rated 5 out of 5 stars

Well everyone looked after me service…

Well everyone looked after me service was good

September 10, 2024
Unprompted review
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Reply from Activate Collision Solutions

Good Afternoon Micheal,

Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.

Rated 5 out of 5 stars

Perfect accident repairs

Perfect accident repairs, well within timescale. Regular updates of progress being made. Thank you

September 9, 2024
Unprompted review
Activate Collision Solutions  logo

Reply from Activate Collision Solutions

Good Afternoon Adrian,

Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.

Rated 5 out of 5 stars

Excellent service

I never had to ask any questions or chase up my repair status.From the moment guys came to pick my car up til when they brought it back I was kept updated every step of the way by friendly, knowledgeable staff

September 9, 2024
Unprompted review
Activate Collision Solutions  logo

Reply from Activate Collision Solutions

Good Afternoon Stella,

We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.

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Rated 5 out of 5 stars

Excellent service very friendly and…

Excellent service very friendly and professional staff very happy with the repair to the car and separately to the claim they arranged for my MOT and as a gesture of good will they also repaired my handbrake button for free :)

September 6, 2024
Unprompted review
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Reply from Activate Collision Solutions

Good Afternoon,

We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.

Rated 5 out of 5 stars

Absolute brilliant service

Absolute brilliant service. Wouldn’t believe car had been involved in an accident. Collected and dropped off vehicle. Really happy.

September 4, 2024
Unprompted review
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Reply from Activate Collision Solutions

Good Afternoon Andrew,

We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.

Rated 5 out of 5 stars

Great communication

Great communication

September 4, 2024
Unprompted review
Activate Collision Solutions  logo

Reply from Activate Collision Solutions

Good Afternoon George,

Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.

Rated 5 out of 5 stars

Insurance job

Kept upto date with the process of the repair to my car. Body work is great. Even cleaned the inside of my car. Well impressed.
Car was picked up and returned no hassle

August 31, 2024
Unprompted review
Activate Collision Solutions  logo

Reply from Activate Collision Solutions

Good Afternoon Meriel,

Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.

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Rated 5 out of 5 stars

Top quality professional repairers

Took a while to get my vehicle booked in for repair as workshop apparently very busy. Had my car been deemed undriveable would probably have got in sooner.
Once on site however I was kept regularly updated on repair progress which was completed in around 2 weeks.
Repair was completed to an excellent standard and car looks good as new.
Had slight issue with irregular panel gaps after repair but this was rectified swiftly and professionally.
Would definitely recommend Sam and his team at LD Autovogue a very polished outfit.

August 30, 2024
Unprompted review
Activate Collision Solutions  logo

Reply from Activate Collision Solutions

Good Afternoon Colin,

We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.

Rated 5 out of 5 stars

Customer service was brilliant

Customer service was brilliant, repairs were great and they cleaned my can thoroughly. Couldn’t fault the experience

September 1, 2024
Unprompted review
Activate Collision Solutions  logo

Reply from Activate Collision Solutions

Good Afternoon Jennifer,

We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake.
Thank you very much for sharing your feedback – we really appreciate it.

Rated 5 out of 5 stars

Good service was provided

Good service was provided

August 31, 2024
Unprompted review
Activate Collision Solutions  logo

Reply from Activate Collision Solutions

Good Afternoon Khrystyna,

Thanks for sharing your feedback. We love to hear about the great job our team members are doing and will pass on your comments to the relevant team.

Rated 5 out of 5 stars

Doing good 😊

Doing good 😊

August 28, 2024
Unprompted review
Activate Collision Solutions  logo

Reply from Activate Collision Solutions

Good Afternoon,

Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.

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Rated 5 out of 5 stars

Very helpful and professional.

From the initial contact, to picking up my vehicle, everyone that I dealt with were friendly, courteous and helpful. I needed my vehicle to go away on holiday and the team put the extra effort to achieve this.
Thank you all.

August 28, 2024
Unprompted review
Activate Collision Solutions  logo

Reply from Activate Collision Solutions

Good Afternoon Jackie,

We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.

Rated 5 out of 5 stars

The overall experience was good

The overall experience was good, they repair the car well and follow up promptly

August 12, 2024
Unprompted review
Activate Collision Solutions  logo

Reply from Activate Collision Solutions

Good Afternoon Ka,

Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.

Rated 5 out of 5 stars

Very quick and good communication

Very quick and good communication

August 27, 2024
Unprompted review
Activate Collision Solutions  logo

Reply from Activate Collision Solutions

Good Afternoon,

Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.

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