My experience with Steer in Dover, Kent was first class. Very quick turnaround with regular updates on the progress of my repair. Ladies in reception were very welcoming and polite and very helpful wi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
My car repair went very smoothly. Communication was excellent, Ash arrived on time, set up his work area quickly and with health and safety in mind, liaised with shop managers and did an excellent rep... See more
Company replied
Alton Cars of Hull. Totally professional outfit from their initial phone call, right thru to me handing back their courtesy car. After a whole year of wrangling and waiting on my insurance company... See more
Company replied
Excellent repair and paintwork! My car was looking a bit funny before, but Marshmallow (my insurer) recommended Steer Romford and they didn’t disappoint. Within just 3 weeks my baby car was back on... See more
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Company details
Written by the company
Motor Repair Network works on behalf of insurers to manage the repair process when a vehicle has been damaged in an accident or collision on the road.
Contact info
Dean Clough, HX3 5AX, Halifax, United Kingdom
- 0330 058 6931
- insurance@motorrepairnetwork.com
- www.motorrepairnetwork.com
4.5
Excellent
738 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommend!!
Highly recommend! My car was very damaged and I got it back like brand new in a reasonable time! Excellent customer service! I was also planning to clean the car inside because it was very dirty but the guys had cleaned it very well and had a nice fresh smell! I can't understand why they have negative reviews but they did exceptional work! Well done guys!
September 5, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Antonios,
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
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Great respray
Friendly people - great respray job after the accident !
September 11, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Matthew,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Well everyone looked after me service…
Well everyone looked after me service was good
September 10, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Micheal,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Perfect accident repairs
Perfect accident repairs, well within timescale. Regular updates of progress being made. Thank you
September 9, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Adrian,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Excellent service
I never had to ask any questions or chase up my repair status.From the moment guys came to pick my car up til when they brought it back I was kept updated every step of the way by friendly, knowledgeable staff
September 9, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Stella,
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
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Excellent service very friendly and…
Excellent service very friendly and professional staff very happy with the repair to the car and separately to the claim they arranged for my MOT and as a gesture of good will they also repaired my handbrake button for free :)
September 6, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon,
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
Absolute brilliant service
Absolute brilliant service. Wouldn’t believe car had been involved in an accident. Collected and dropped off vehicle. Really happy.
September 4, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Andrew,
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
Reply from Motor Repair Network
Good Afternoon George,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Insurance job
Kept upto date with the process of the repair to my car. Body work is great. Even cleaned the inside of my car. Well impressed.
Car was picked up and returned no hassle
August 31, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Meriel,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
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Top quality professional repairers
Took a while to get my vehicle booked in for repair as workshop apparently very busy. Had my car been deemed undriveable would probably have got in sooner.
Once on site however I was kept regularly updated on repair progress which was completed in around 2 weeks.
Repair was completed to an excellent standard and car looks good as new.
Had slight issue with irregular panel gaps after repair but this was rectified swiftly and professionally.
Would definitely recommend Sam and his team at LD Autovogue a very polished outfit.
August 30, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Colin,
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
Customer service was brilliant
Customer service was brilliant, repairs were great and they cleaned my can thoroughly. Couldn’t fault the experience
September 1, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Jennifer,
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake.
Thank you very much for sharing your feedback – we really appreciate it.
Reply from Motor Repair Network
Good Afternoon Khrystyna,
Thanks for sharing your feedback. We love to hear about the great job our team members are doing and will pass on your comments to the relevant team.
Reply from Motor Repair Network
Good Afternoon,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
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Very helpful and professional.
From the initial contact, to picking up my vehicle, everyone that I dealt with were friendly, courteous and helpful. I needed my vehicle to go away on holiday and the team put the extra effort to achieve this.
Thank you all.
August 28, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Jackie,
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
The overall experience was good
The overall experience was good, they repair the car well and follow up promptly
August 12, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Ka,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Reply from Motor Repair Network
Good Afternoon,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Good job doneThe work was carried out to the…
The work was carried out to the standard expected and was delivered clean inside and out. Why was the satnav in German when returned ?
August 20, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Mike,
I am glad you are happy with the standard of repairs and your vehicle was clean on return.
In relation to the sat nav being returned in German, I can certainly take a look at this, if you can email reviews@motorrepairnetwork.com with your vehicle registration and I will get in touch with yourself to discuss.
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Delay in delivering parts
Excellent repair but took too long for
Parts to be delivered before repair
July 20, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Car repairs …
Great service kept me informed about my car repairs and very polite friendly and helpful. Pick up and delivery of my car was stress free. Lovely people to do business with.
August 22, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Julie,
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
Excellent service
I was contacted by the vehicle repairer within an hour of reporting the accident to the insurer. A date was arranged for the collection of the vehicle. The vehicle was collected and later that day I was contacted by the repairer outlining the work required and timeframe.
Work was completed and returned well within the timeframe
Excellent service
August 21, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Robert,
We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.
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