My experience with Steer in Dover, Kent was first class. Very quick turnaround with regular updates on the progress of my repair. Ladies in reception were very welcoming and polite and very helpful wi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My car repair went very smoothly. Communication was excellent, Ash arrived on time, set up his work area quickly and with health and safety in mind, liaised with shop managers and did an excellent rep... See more
Company replied
Alton Cars of Hull. Totally professional outfit from their initial phone call, right thru to me handing back their courtesy car. After a whole year of wrangling and waiting on my insurance company... See more
Company replied
Excellent repair and paintwork! My car was looking a bit funny before, but Marshmallow (my insurer) recommended Steer Romford and they didn’t disappoint. Within just 3 weeks my baby car was back on... See more
Company replied
Company details
Written by the company
Motor Repair Network works on behalf of insurers to manage the repair process when a vehicle has been damaged in an accident or collision on the road.
Contact info
Dean Clough, HX3 5AX, Halifax, United Kingdom
- 0330 058 6931
- insurance@motorrepairnetwork.com
- www.motorrepairnetwork.com
4.5
Excellent
737 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
MRN feedback
Motor Repair Network showed great patience with my queries. The main thing is they selected Steer Automotive group for repairs which dealt with the car recovery and repairs professionally.
July 3, 2025
Unprompted review
Reply from Motor Repair Network
Good Morning Haider,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Advertisement
Did really good job with my repair and…
Did really good job with my repair and did fast than expected really appreciate their work.
July 1, 2025
Unprompted review
Reply from Motor Repair Network
Good Afternoon Bibek,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Genuine, friendly and professional
Genuine, kind, friendly, caring staff and professional efficient repairs after a deer strike at speed. I was very impressed with the unexpected interior clean of my filthy car too - THANK YOU!
June 27, 2025
Unprompted review
Reply from Motor Repair Network
Good Afternoon Charlotte,
We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.
Marshmallow Repair Network
MRN, my wife and l were pleasantly surprised, by great workmanship by Chatham Steer garage. They kept us updated every step of the way. Thank you Kirsty.
June 20, 2025
Unprompted review
Reply from Motor Repair Network
Good Afternoon Daniel,
We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.
Excellent repair and communication
Excellent repair and communication. David who collected my car for repair and delivered it after repair was brilliant making the process so easy. I have no complaints in the work done on my car.
June 16, 2025
Unprompted review
Reply from Motor Repair Network
Good Afternoon Geoffrey,
Thanks for sharing your feedback. We love to hear about the great job our team members are doing and will pass on your comments to the relevant team.
Advertisement
Great job has done to my vehicle
Great job has done to my vehicle. Thank you.
May 22, 2025
Unprompted review
Reply from Motor Repair Network
Good Afternoon Ozlem,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Excellent!
Excellent!
The whole repair process was smooth, the team was regularly sending me the status updates!
The repairs were quick and of high quality! The staff was very customer-oriented on all the stages.
June 13, 2025
Unprompted review
Reply from Motor Repair Network
Good Afternoon Andrii,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Alton Cars of Hull
Alton Cars of Hull. Totally professional outfit from their initial phone call, right thru to me handing back their courtesy car. After a whole year of wrangling and waiting on my insurance company Alton Cars materialised to reassure and repair. They went above and beyond.
June 10, 2025
Unprompted review
Reply from Motor Repair Network
Good Afternoon Sue,
We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.
Highly professional approach and…
Highly professional approach and meeting customer needs
June 9, 2025
Unprompted review
Reply from Motor Repair Network
Good Afternoon Yasir,
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
Advertisement
Great customer care and repair service
June 6, 2025
Unprompted review
Reply from Motor Repair Network
Good Afternoon Norman,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Excellent service
Excellent service, communication and scheduled service on time.
June 3, 2025
Unprompted review
Reply from Motor Repair Network
Good Morning Shiraz,
We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.
Reply from Motor Repair Network
Good Morning,
We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.
Great communication start to finish
Great communication start to finish. Friendly staff. Excellent quality with the repair.
May 29, 2025
Unprompted review
Reply from Motor Repair Network
Good afternoon Neil,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Advertisement
Paint work is immaculate very good 👍
Paint work is immaculate very good 👍
May 5, 2025
Unprompted review
Reply from Motor Repair Network
Good Morning,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Fantastic service
Fantastic service; fast and friendly. Really happy with the quality of repair following a non-fault accident.
May 23, 2025
Unprompted review
Reply from Motor Repair Network
Good Morning,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Steer Electric Milton Keynes were…
Steer Electric Milton Keynes were great. They picked my car up fixed the problem and delivered it back to me at work all within a week. They sent me updates so I knew what was going on. They were all very polite and friendly. Very pleased indeed
May 19, 2025
Unprompted review
Reply from Motor Repair Network
Good Morning Maria,
We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.
Excellent service and work
My car repair went very smoothly. Communication was excellent, Ash arrived on time, set up his work area quickly and with health and safety in mind, liaised with shop managers and did an excellent repair. I’m very satisfied and have found renewed pride in my car as it looks like new.
May 16, 2025
Unprompted review
Reply from Motor Repair Network
Good Morning Kate,
We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.
Advertisement
Really good costumer service very…
Really good costumer service very helpful.
May 9, 2025
Unprompted review
Reply from Motor Repair Network
Good Morning Anna,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Outstanding Service and Impeccable Quality – 10/10!
I had my car repaired at Steer Electric in Milton Keynes, part of the Motor Repair Network, and I couldn’t be more impressed. From start to finish, the experience was smooth and professional. They collected my car promptly and delivered it back exactly where I requested, with excellent coordination and communication.
I received prompt updates throughout the process, which kept me fully informed about the progress of the repair. This level of transparency and customer care really stood out.
The quality of the repair work was outstanding. The paint job was flawless, and they used genuine parts, which gave me great peace of mind. The finish on the car looks factory-new, and the attention to detail was top-notch.
I’m genuinely happy with the service and would highly recommend them to anyone needing reliable and high-quality repairs. 10 out of 10!
May 8, 2025
Unprompted review
Reply from Motor Repair Network
Good morning Arun,
We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.
John Card accident repair
Fantastic service polite staff excellent work on my repair for car
April 17, 2025
Unprompted review
Reply from Motor Repair Network
Good Afternoon Jenny,
We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.