Activate Collision Solutions  Reviews 

761
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the exceptional level of service. Customers frequently praise the friendly staff and the outstanding quality of the vehicle repair work provided. People note that cars are returned looking brand new, while the entire process is handled smoothly and efficiently from start to finish. Some reviewers were not happy with communication issues, noting difficulties getting through, unhelpful responses, and unexpected delays during the repair process. A few customers also reported poor repair finishes, loose parts, and recurring mechanical problems after finally picking up their vehicles from the garage.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that staff members are helpful, professional, and... See more

Staff

Customers had positive experiences with staff, frequently noting that the team was very helpful and... See more

Quality

Clients share positive opinions on quality, noting that vehicles are returned in excellent condition with... See more

Product

Reviewers highlight ambiguous aspects of product quality, as experiences vary significantly. While some... See more

Customer service

Consumers find customer service to be exceptionally positive, with reviewers praising the helpful staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was such a pleasant experience.I am quite impressed at the quality of work as my car looks like brand new. I appreciate the concern of both the insurance company and the excellent work of the Car... See more

Company replied

Rated 5 out of 5 stars

It was great experience with this company. All damages was repeated very quick and in high quality. My company lables was even copied and replaced. I can't find any difference in colour. Just... See more

Company replied

Rated 5 out of 5 stars

I had my VAUXHALL repaired by Steer Dorchester Prestige. The repairs were completed on time, and my car was delivered to my home address in immaculate condition — it looked like brand new! The staff w... See more

Company replied

Rated 5 out of 5 stars

From the moment I dropped the car off to getting the car back with the aid of the lovely Geoffrey, the service Steer Prestige delivered was nothing but exemplary. Callum kept me updated of the pr... See more

Company replied


Company details

  1. Car Repair and Maintenance

Written by the company

Motor Repair Network works on behalf of insurers to manage the repair process when a vehicle has been damaged in an accident or collision on the road.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

761 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(761)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Steer Electric Milton Keynes were…

Steer Electric Milton Keynes were great. They picked my car up fixed the problem and delivered it back to me at work all within a week. They sent me updates so I knew what was going on. They were all very polite and friendly. Very pleased indeed

May 19, 2025
Unprompted review
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Reply from Activate Collision Solutions

Good Morning Maria,

We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.

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Rated 5 out of 5 stars

Excellent service and work

My car repair went very smoothly. Communication was excellent, Ash arrived on time, set up his work area quickly and with health and safety in mind, liaised with shop managers and did an excellent repair. I’m very satisfied and have found renewed pride in my car as it looks like new.

May 16, 2025
Unprompted review
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Reply from Activate Collision Solutions

Good Morning Kate,

We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.

Rated 5 out of 5 stars

Really good costumer service very…

Really good costumer service very helpful.

May 9, 2025
Unprompted review
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Reply from Activate Collision Solutions

Good Morning Anna,

Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.

Rated 5 out of 5 stars

Outstanding Service and Impeccable Quality – 10/10!

I had my car repaired at Steer Electric in Milton Keynes, part of the Motor Repair Network, and I couldn’t be more impressed. From start to finish, the experience was smooth and professional. They collected my car promptly and delivered it back exactly where I requested, with excellent coordination and communication.

I received prompt updates throughout the process, which kept me fully informed about the progress of the repair. This level of transparency and customer care really stood out.

The quality of the repair work was outstanding. The paint job was flawless, and they used genuine parts, which gave me great peace of mind. The finish on the car looks factory-new, and the attention to detail was top-notch.

I’m genuinely happy with the service and would highly recommend them to anyone needing reliable and high-quality repairs. 10 out of 10!

May 8, 2025
Unprompted review
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Reply from Activate Collision Solutions

Good morning Arun,

We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.

Rated 5 out of 5 stars

John Card accident repair

Fantastic service polite staff excellent work on my repair for car

April 17, 2025
Unprompted review
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Reply from Activate Collision Solutions

Good Afternoon Jenny,

We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.

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Rated 5 out of 5 stars

They are doing great job

They are doing great job. They updated me all times about everything that was happening with my car. Collection and delivery was very easy.

April 28, 2025
Unprompted review
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Reply from Activate Collision Solutions

Good Afternoon,

Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.

Rated 5 out of 5 stars

Very impressed with Steer Luton and the…

Very impressed with Steer Luton and the treatment I received repairing my van.
The updates by phone and text were reassuring and meant I wasn’t chasing them up all the time.
Speed of repair was fantastic.
And the returned vehicle was as expected and the van was valeted to a high standard reminiscent of the day I bought the vehicle.
Would recommend Steer to anyone looking for a 5Star repair because that’s what I got.

April 11, 2025
Unprompted review
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Reply from Activate Collision Solutions

Good Afternoon Graham,

We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.

Rated 4 out of 5 stars

Services is very good

Services is very good

April 11, 2025
Unprompted review
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Reply from Activate Collision Solutions

Good Afternoon Irfan,

Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.

Rated 5 out of 5 stars

Excellent work done

Car was collected as promised, was kept up to date with the repairs and car was returned with work perfectly done.

April 9, 2025
Unprompted review
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Reply from Activate Collision Solutions

Good Afternoon Ernest,

We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.

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Rated 5 out of 5 stars

Top marks, total professionals.

Following an unfortunate event with an electric gate, my ID3 needed urgent repair. Alton Cars Hull, (my insurers’ approved/authorised body shop) collected, repaired and returned my motor with consummate ease. From start to finish, their customer care is exceptional, the repair immaculate. My car was returned to me sparkling clean with that delicious leather aroma inside. No fuss, no worry, no drama. Brilliant.

March 27, 2025
Unprompted review
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Reply from Activate Collision Solutions

Good Afternoon,

Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.

Rated 5 out of 5 stars

The service was quick and detailed…

The service was quick and detailed about the problem and staff were very friendly

March 25, 2025
Unprompted review
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Reply from Activate Collision Solutions

Good Afternoon Dean,

We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.

Rated 5 out of 5 stars

Very good experience

Quick, reliable, professional and high quality results. Highly recommended!

March 27, 2025
Unprompted review
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Reply from Activate Collision Solutions

Good Afternoon,

We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.

Rated 5 out of 5 stars

Fantastic job from start to finish with…

Fantastic job from start to finish with plenty of communication also

March 27, 2025
Unprompted review
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Reply from Activate Collision Solutions

Good Afternoon Ashley,

Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.

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Rated 5 out of 5 stars

Brilliant job!

Brilliant job!

I am so happy with my car repair.
The car looks very well.
Thank you for this smooth job.

March 25, 2025
Unprompted review
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Reply from Activate Collision Solutions

Good Afternoon Bobi,

We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.

Rated 5 out of 5 stars

Excellent repairs and very efficient

Excellent repairs and very efficient. I can highly recommend their services, talking from my experience.

March 24, 2025
Unprompted review
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Reply from Activate Collision Solutions

Good Afternoon Emmalene,

We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.

Rated 5 out of 5 stars

I was kept informed throughout the…

I was kept informed throughout the process of the repairs to my vehicle. The vehicle was returned on time and the quality of the work is excellent.

March 18, 2025
Unprompted review
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Reply from Activate Collision Solutions

Good Afternoon,

Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.

Rated 5 out of 5 stars

Very helpful and good service no…

Very helpful and good service no waiting time , providing service fast and good communication.

March 14, 2025
Unprompted review
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Reply from Activate Collision Solutions

Good Afternoon Monika,

We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.

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Rated 5 out of 5 stars

BMW X3 30D ACCIDENT DAMAGE

BMW X3 30D ACCIDENT DAMAGE

Great Communication - Fantastic repair - Highly Recommended

March 6, 2025
Unprompted review
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Reply from Activate Collision Solutions

Good Morning Michael,

We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.

Rated 5 out of 5 stars

Experience

Very smooth and trouble free experience.
I was getting constant updates on the work carried out.

March 5, 2025
Unprompted review
Activate Collision Solutions  logo

Reply from Activate Collision Solutions

Good Morning Ajith,

We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.

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