My experience with Steer in Dover, Kent was first class. Very quick turnaround with regular updates on the progress of my repair. Ladies in reception were very welcoming and polite and very helpful wi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My car repair went very smoothly. Communication was excellent, Ash arrived on time, set up his work area quickly and with health and safety in mind, liaised with shop managers and did an excellent rep... See more
Company replied
Alton Cars of Hull. Totally professional outfit from their initial phone call, right thru to me handing back their courtesy car. After a whole year of wrangling and waiting on my insurance company... See more
Company replied
Excellent repair and paintwork! My car was looking a bit funny before, but Marshmallow (my insurer) recommended Steer Romford and they didn’t disappoint. Within just 3 weeks my baby car was back on... See more
Company replied
Company details
Written by the company
Motor Repair Network works on behalf of insurers to manage the repair process when a vehicle has been damaged in an accident or collision on the road.
Contact info
Dean Clough, HX3 5AX, Halifax, United Kingdom
- 0330 058 6931
- insurance@motorrepairnetwork.com
- www.motorrepairnetwork.com
4.5
Excellent
738 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very proficient and very professional…
Very proficient and very professional service. Highly recommend them!
January 21, 2025
Unprompted review
Reply from Motor Repair Network
Good Afternoon Ken,
We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.
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Reply from Motor Repair Network
Good Afternoon Vishal,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Work was done at home
Work was done at home. They promised a lifetime guarantee
January 14, 2025
Unprompted review
Reply from Motor Repair Network
Good Afternoon,
We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.
Excellent Customer Service
Excellent Customer Service
Timely updates
Work done was to high standard
January 13, 2025
Unprompted review
Reply from Motor Repair Network
Good Afternoon,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
First rate job
Took less than a week from first seeing what needed to be done to the completed job. First rate job on repairing the damage to my paint work. The customer care was outstanding, delivering the replacement car to my place of work rather than home address and then returning my care in 3 days.
January 10, 2025
Unprompted review
Reply from Motor Repair Network
Good Afternoon Iain,
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
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Seamless and Stress free.
Kept me well informed throughout with updates, the process was easy and stress free.
January 9, 2025
Unprompted review
Reply from Motor Repair Network
Good Afternoon Joshua,
We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.
Fast service and great communication Witham branch
Had my car repaired (paint work and parts replacement) using insurance and I am very pleased with the outcome. The repairs took 2 weeks and I used the branch in Witham. The paintwork looks great and I hope that the less visible repairs are as good as well (cannot say yet as early days). The team kept me informed about the progress and some minor hiccups have been sorted. I am happy with the service received, thank you!
January 4, 2025
Unprompted review
Reply from Motor Repair Network
Good Afternoon,
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
Reply from Motor Repair Network
Good Afternoon Sandy,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Exceptional
Very friendly, helpful, knowledgeable and kept me up to date all throughout the process.
I felt reassured and I trust them to complete the work to the highest standard
Would highly recommend
January 7, 2025
Unprompted review
Reply from Motor Repair Network
Good Afternoon Richard,
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
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Quick efficient and not hassle with…
Quick efficient and not hassle with collecting or drop off x x x
December 19, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Paul,
We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.
My blue car
Kept me updated on the repair, easy to get hold of, polite and helpful. The gentleman that brought it back returned it washed and cleaned inside and out. Which was an amazing surprise and gratefully received.
December 19, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Nicola,
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
Good comucation and excellent service…
Good comucation and excellent service and quality work
December 20, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Darren,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
I’m more than satisfied with the…
I’m more than satisfied with the service I received. Quick and efficient first class.
December 18, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Michelle,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
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Googd experience all round
Good experience all round, could not fault anything, pleased with all
December 12, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Steve,
We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.
Friendly local service with experienced…
Friendly local service with experienced mechanics and services
December 12, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Leslie,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Reply from Motor Repair Network
Good Afternoon,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
High quality service
Planning, execution,convince and delivery. For a very busy person like me, everything was planned around me which is great
November 21, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Kazeem,
We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.
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Reply from Motor Repair Network
Good Afternoon Sam,
We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.
Fast response
Fast response, swift into action quickly and a stressfree process……my vehicle was fixed in no time and returned to me
November 11, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Abimbade,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
A Very Satisfied Customer.
Avid were quick to contact me and flexible as to when to pick the car up. The staff kept us informed about the progress of the repair and were unfailingly polite and helpful when I rang to arrange the car’s return. The quality of the repair is excellent and it had been valeted before return. They provide a lifetime guarantee. Very good process from beginning to end.
November 21, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Peter,
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
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