My experience with Steer in Dover, Kent was first class. Very quick turnaround with regular updates on the progress of my repair. Ladies in reception were very welcoming and polite and very helpful wi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My car repair went very smoothly. Communication was excellent, Ash arrived on time, set up his work area quickly and with health and safety in mind, liaised with shop managers and did an excellent rep... See more
Company replied
Alton Cars of Hull. Totally professional outfit from their initial phone call, right thru to me handing back their courtesy car. After a whole year of wrangling and waiting on my insurance company... See more
Company replied
Excellent repair and paintwork! My car was looking a bit funny before, but Marshmallow (my insurer) recommended Steer Romford and they didn’t disappoint. Within just 3 weeks my baby car was back on... See more
Company replied
Company details
Written by the company
Motor Repair Network works on behalf of insurers to manage the repair process when a vehicle has been damaged in an accident or collision on the road.
Contact info
Dean Clough, HX3 5AX, Halifax, United Kingdom
- 0330 058 6931
- insurance@motorrepairnetwork.com
- www.motorrepairnetwork.com
4.5
Excellent
738 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very quick to arrange our repairs
Very quick to arrange our repairs, everyone was helpful and friendly and made it a stress free process
October 1, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Terry,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
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Done a great job
October 1, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Sara,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Reply from Motor Repair Network
Good Afternoon Hei,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
War very fast and very nice and clean…
War very fast and very nice and clean job for me is very professional Work. Thank you
September 27, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Constantin,
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
The experience I've had was fantastic…
The experience I've had was fantastic the staff were extremely helpful and polite and I am extremely impressed by the way I was treated that's why I gave the highest score
September 27, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Roselyn,
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
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Very friendly helpful staff made the…
Very friendly helpful staff made the whole process easy and hassle free. Was kept well informed highly recommend
September 27, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Sarah,
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
Hallcraft did an excellent job of…
Hallcraft did an excellent job of repairing the damage to my car. I highly recommend them.
September 20, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Mike,
We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.
Reply from Motor Repair Network
Good Afternoon Mohammad,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
The Service was first class
The Service was first class, I was so worried before given the damage to the vehicle, but from day one I was comforted and reassured.
They constantly gave me updates and gave me progress texts and calls a few times per week.
All in All I would most definitely recommend their services!
August 26, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Ashraf,
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
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Good communication and repairs look…
Good communication and repairs look great
September 23, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Marilyn,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Kept informed and updated on its…
Kept informed and updated on its progress
August 8, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon John,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Very professional and accommodating…
Very professional and accommodating with a job well done. Had an issue with panel alignment which was sorted without any trouble.
September 20, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Peter,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Speak to a human at MRN!
I was having a complete nightmare with my insurance company progressing a car repair and it was only when I got to speak to someone at the Motor Repair Network that things started moving. They were absolutely brilliant as were the garage they sourced for the repair.
September 21, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Alex,
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
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Excellent service throughout.
Excellent service throughout, kept me informed all the way from start to finish.
Car looks great again. First time having to make a claim on my car insurance and was a little bit worried about it, but the process was very smooth going.
September 20, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Jacqs,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Very good and excellent communication
Very good and excellent communication. The whole process from start to finish was well handled.
September 13, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Anthony,
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
I Was Very Very Happy With The Work…
I Was Very Very Happy With The Work Carried Out on My Car...The Staff Were Very Friendly,Polite and Professional..
September 17, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Owen,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Top rated!!
A very fast and perfect repair to our car after an accident that left it needing quite a bit of work.
A very professional garage with very professional and helpful staff.
I certainly recommend them
September 17, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Joe,
We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.
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I was kept informed of each stage
I was kept informed of each stage - assessment and estimate/ authorisation/ completion of repair.
Then my car was promptly delivered to my door.
September 17, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Irene,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
First class in communication
First class in communication, friendliness and they did a great job really quickly. I couldn’t ask for more
September 11, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Jane,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Appreciation message …service good
I am satisfied with the way my vehicle was repaired, it’s back to its normal condition.
Thank you for the perfect job.
A gentleman called Shaun, who has been coming on all visits, was very kind and patient. He gave me answers to my questions concerning the vehicle
September 13, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Elizabeth,
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
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