Motor Source Group Reviews 

First of all, it was the prompt response to my enquiry. Although I had received a lower quote from another company, it was more than matched by Motor Source Group. Everyone has been helpful, polite, good humoured and prompt. I am being informed at every stage of any updates.

Just ordered a new car for March. Great price - even better than Carwow -and excellent personal service so far, so looking forward to 2026.
I like the fact that the car will be delivered directly from manufacturer to my local dealer.

Had superb service from both Sam and Dave. They answered my questions thoroughly and quickly. Both explained the service and were easy to contact. Dave together a great package and explained what happens next. Although he has passed me on to Amy Dave has said he is available if I have any questions or issues. As promised Amy contacted me today and the great service continues. This is the first time I have purchased a car this way and I can’t think why it took me so long. I will definitely recommend to friends in the qualifying occupations.

Good helpful friendly service that found all answers from the dealer if they didn't know them

Helpful, polite and not pushy

Amazing service from Lewis.
Answered all questions, fast replies to emails. Very pleased.

Excellent customer service. Stephen was very helpful and very fast ordering my jaecoo. He let me know what was happening every step of the order. Now just to sit and wait for the car to arrive. Thank you motor source for being so great

This the second car I’ve bought from Motor Source Group in a year. Their service has been excellent and far more attentive than the main dealerships. And of course the huge savings off list price for the identical car, which the main dealerships just cannot match. Thank you for a hassle free and seamless transactions…

Great service .Everything explained, by an extremely polite and concise customer services representative .
In my view , they are the tops for the supply of new vehicles to Blue light workers . This is the 7th vehicle supplied to me and family members . Enough said !!!.

No pushy in any way. Lewis was very helpful and professional in his dealings with me.

Just ordered my omada 5 today
Have been speaking to Dave for a couple of weeks .
The service from Dave was absolutely
First class and found him very helpful.

Easy to contact. Stephen provided prompt, up to date info regarding my Lexus request.
I valued his clear,logical advice on my proposed purchase and went ahead with my order.
Motor Source is so easy to deal with and your years of experience makes the process hassle-free.

Excellent service from start to finish. The process was made very easy with excellent communication. The most competitive prices by a mile. Thank you to Stephen for taking the time to keep me informed and guide me through the process. Highly recommended.

No hard sell. Lewis was very knowledgeable and answered all my queries. A pleasure to do business with.

Communication excellent so far now waiting delivery

Very attentive service making us confident buying a new vehicle

I was very wary and suspicious of purchasing a car from Motor Source as it seemed to good to be true. I left my review untill after delivery. The order process was easy. I waited several months and the car was delived on a low loader. The car was undamaged and the specifications as ordered. The car was delived from Leeds to north scotland and arrived during the morning with great communication from the delivery driver. I'm unsure why there was 14 miles on the clock and only 1 mile of petrol in the tank. I would have appreciated a little more communication from Motor Source at times but they always replied to emails and were easy to contact by phone. All things considered they did really well and I would certainly use them again. Great service and great value for money.

Purchasing a new car ...Stephen took me through the whole process. There was good communication from the start 👏
Delivery of car should be around January 2026 which is fine.
All email of paperwork arrived same day ...just have to wait on the car .

I was a bit worried about buying a new car in this way but so far the experience has been faultless. Dave has been very patient as I changed my mind from one model to the next!! Everything has been explained clearly and no sales pressure whatsoever. Order now confirmed and I’ve been handed over to Claire for the delivery side of things. Again she has been very clear with what happens next. Just a waiting game now!

From the first enquiry, Motor Source Group made the new car buying experience as trouble free as possible. They supported and guided me throughout until the delivery of my new car and then followed up to make sure everything was satisfactory. Special mention to Lewis and Amy for their help throughout.