Never received a reply to my mail to ensure my order would be delivered to my home despite three mails As you can see I have been a loyal customer
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I bought a pair of The Longs, delivery was fast and the product, for now (they're my first), feels great. Not giving 5 starts because they were quite dirty (dust) inside of the box.
Prompt and accurate delivery. Only just received the product but I like the design and the quality is good. I will be using the linen trousers for long haul air travel so the secure pockets are a g... See more
Your, my trousers arrived swiftly and in good nick! As this was my first pair with you, I was concerned about the fit BUT they didn’t disappoint. They delivered a definitively decent fit! I love the p... See more
Company details
Written by the company
When MR MARVIS was founded back in 2016, we embarked on a journey to create the perfect shorts. Not long after we added trousers to our collection. Today, we offer a wide range of perfect garments combining ultimate comfort with iconic, timeless design. All our products are made in Portugal from high quality materials. The fit and style never change. The only thing that changes is the number of colour options. MR MARVIS products are available online and in flagship retail stores. Free local shipping both ways.
Written by the company
Contact info
Huddestraat 3, 1018 HB, Amsterdam, Netherlands
- +31 20 705 9222
- hello@mrmarvis.com
- www.mrmarvis.com
4.2
Great
2K reviews
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May use AI-assist with repliesRead more
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Satisfied! :-)
Perfect delivery, good information of Fedex. Good and comfortable quality of products.
January 8, 2026
Reply from MR MARVIS
Hi Lies,
Thank you so much for your positive review!
Style and comfort above all else: We're delighted to hear that it's been a winning combination.
We hope to see you again soon and wish you a wonderful day.
MR MARVIS.
Always a great experience
Friendly service in-store, helpful associates to find right sizing, good-looking product and good quality. Had a return to make due to a defect and it was easy.
January 4, 2026
Excellent product
Excellent product, just as described and looks great. Got two pairs of Cords.
I have not been able to find something that looks as good here. Definitely worth the price.
Fast shipment to NJ.
December 30, 2025
The Easies are great
The Easies are great: They look good and are absolutely comfortable.
The shopping experience with Mr Marvis was excellent. Easy online purchase and quick delivery.
December 16, 2025
Reply from MR MARVIS
Dear Volkmar,
Thank you very much for your wonderful review! We’re delighted to hear that you enjoy your Easies and that they are both stylish and comfortable. 😊
We’re also glad that your shopping experience with MR MARVIS was smooth and that your order arrived quickly.
We wish you lots of enjoyment wearing your new items!
Best regards,
MR MARVIS
Great company
Great company, fantastic products, outstanding customer service. What’s to fault?! Purchased fine cords. Brilliant!
December 16, 2025
Unprompted review
The quality is very good 👍 and the…
The quality is very good 👍 and the delivered good on time
I went to the store in Hasselt to place my order and the ladies of the shop where very friendly en helpful my compliments
December 18, 2025
Timely and correct handling of the…
Timely and correct handling of the order. Great product quality!!
Thanks
December 11, 2025
Quick delivery
November 23, 2025
3 WEEKS FOR REFUND!!!!!!!
November 27, 2025
Unprompted review
Reply from MR MARVIS
Hi Robert,
Thanks for your review.
Very sorry to hear that the refund took that long, that should not happen.
We will discuss this internally to make sure this will not happen again.
Sincere apologies for the delay.
Have a great day.
MR MARVIS
Very disappointing – poor quality and terrible customer service
I’m extremely disappointed with my experience with Mr Marvis. I bought an expensive sweater that shrunk after the very first wash, even though I followed the instructions. When I contacted customer service, instead of helping, they questioned me in a way that made me feel like a criminal, as if I was lying about what happened.
They then refused to replace the item and told me I should have washed it by hand, which is completely unreasonable for a modern, premium-priced product.
This combination of poor product quality and unpleasant, accusatory customer service has left a very bad impression. Based on my experience, I would not recommend shoppers to buy from Mr Marvis.
November 26, 2025
Unprompted review
Reply from MR MARVIS
Hi Adriano,
Thank you for your review.
We are sorry to hear about what happened to your pullover. In any case of damage, we always ask for photo's of the item as well as additional information to determine what could have caused the product to shrink.
The washing instructions for the Merino V-neck are hand wash only, as mentioned on the label inside the pullover, the care instructions on our website and the after care email. Unfortunately, in conversation with our customer service team it was said that the item was washed in the washing machine.
As this is not a production issue and the product was washed incorrectly, we are unable to replace the item. For any other items wer recommend following the instructions on the label.
If you have any other questions please do not hesitate to contact us.
Kind regards,
MR MARVIS
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