MR MARVIS Reviews 2,184

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting their comfort, good fit, and stylish design. Many people appreciate the fast and accurate delivery service, highlighting the efficiency of the order process and prompt responses to issues. However, some customers experienced issues with their orders, such as incorrect sizing or missing items. A few other people also felt that the delivery service was slow or had problems with customs clearance in certain regions.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers praise the excellent quality, design, and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast delivery times,... See more

Order

Users describe ambiguous interactions with order. Many customers found the ordering process easy and... See more

Service

Consumers find service to be positive. Many customers praise the excellent service, highlighting quick... See more

Based on these reviews

Rated 4 out of 5 stars

Never received a reply to my mail to ensure my order would be delivered to my home despite three mails As you can see I have been a loyal customer

Rated 4 out of 5 stars

I bought a pair of The Longs, delivery was fast and the product, for now (they're my first), feels great. Not giving 5 starts because they were quite dirty (dust) inside of the box.

Rated 4 out of 5 stars

Prompt and accurate delivery. Only just received the product but I like the design and the quality is good. I will be using the linen trousers for long haul air travel so the secure pockets are a g... See more

Rated 5 out of 5 stars

Your, my trousers arrived swiftly and in good nick! As this was my first pair with you, I was concerned about the fit BUT they didn’t disappoint. They delivered a definitively decent fit! I love the p... See more


Company details

  1. Men's Clothing Store
  2. Clothing Store

Written by the company

When MR MARVIS was founded back in 2016, we embarked on a journey to create the perfect shorts. Not long after we added trousers to our collection. Today, we offer a wide range of perfect garments combining ultimate comfort with iconic, timeless design. All our products are made in Portugal from high quality materials. The fit and style never change. The only thing that changes is the number of colour options. MR MARVIS products are available online and in flagship retail stores. Free local shipping both ways.

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
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Rated 5 out of 5 stars

Satisfied! :-)

Perfect delivery, good information of Fedex. Good and comfortable quality of products.

January 8, 2026
MR MARVIS logo

Reply from MR MARVIS


Hi Lies,

Thank you so much for your positive review!

Style and comfort above all else: We're delighted to hear that it's been a winning combination.
We hope to see you again soon and wish you a wonderful day.

MR MARVIS.

Rated 5 out of 5 stars

Always a great experience

Friendly service in-store, helpful associates to find right sizing, good-looking product and good quality. Had a return to make due to a defect and it was easy.

January 4, 2026
Rated 5 out of 5 stars

Excellent product

Excellent product, just as described and looks great. Got two pairs of Cords.
I have not been able to find something that looks as good here. Definitely worth the price.
Fast shipment to NJ.

December 30, 2025
Rated 5 out of 5 stars

The Easies are great

The Easies are great: They look good and are absolutely comfortable.
The shopping experience with Mr Marvis was excellent. Easy online purchase and quick delivery.

December 16, 2025
MR MARVIS logo

Reply from MR MARVIS



Dear Volkmar,

Thank you very much for your wonderful review! We’re delighted to hear that you enjoy your Easies and that they are both stylish and comfortable. 😊

We’re also glad that your shopping experience with MR MARVIS was smooth and that your order arrived quickly.

We wish you lots of enjoyment wearing your new items!

Best regards,
MR MARVIS

Rated 5 out of 5 stars

Great company

Great company, fantastic products, outstanding customer service. What’s to fault?! Purchased fine cords. Brilliant!

December 16, 2025
Unprompted review
Rated 2 out of 5 stars

3 WEEKS FOR REFUND!!!!!!!

November 27, 2025
Unprompted review
MR MARVIS logo

Reply from MR MARVIS

Hi Robert,

Thanks for your review.

Very sorry to hear that the refund took that long, that should not happen.
We will discuss this internally to make sure this will not happen again.

Sincere apologies for the delay.

Have a great day.

MR MARVIS

Rated 1 out of 5 stars

Very disappointing – poor quality and terrible customer service

I’m extremely disappointed with my experience with Mr Marvis. I bought an expensive sweater that shrunk after the very first wash, even though I followed the instructions. When I contacted customer service, instead of helping, they questioned me in a way that made me feel like a criminal, as if I was lying about what happened.

They then refused to replace the item and told me I should have washed it by hand, which is completely unreasonable for a modern, premium-priced product.

This combination of poor product quality and unpleasant, accusatory customer service has left a very bad impression. Based on my experience, I would not recommend shoppers to buy from Mr Marvis.

November 26, 2025
Unprompted review
MR MARVIS logo

Reply from MR MARVIS

Hi Adriano,

Thank you for your review.

We are sorry to hear about what happened to your pullover. In any case of damage, we always ask for photo's of the item as well as additional information to determine what could have caused the product to shrink.

The washing instructions for the Merino V-neck are hand wash only, as mentioned on the label inside the pullover, the care instructions on our website and the after care email. Unfortunately, in conversation with our customer service team it was said that the item was washed in the washing machine.

As this is not a production issue and the product was washed incorrectly, we are unable to replace the item. For any other items wer recommend following the instructions on the label.

If you have any other questions please do not hesitate to contact us.

Kind regards,

MR MARVIS

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