mrw.pt Reviews 303

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the delivery service, frequently reporting that packages were marked as "recipient not home" without any actual delivery attempt. People also found it nearly impossible to contact the company, with phone numbers often leading to automated messages or being non-functional, and emails going unanswered or bouncing back. This made resolving issues with orders, such as delayed or undelivered items, extremely difficult for consumers. Some people were dissatisfied with the staff, describing them as unprofessional and unhelpful, particularly when trying to address delivery errors or incorrect recipients. However, some customers also noted positive experiences, where drivers went out of their way to ensure delivery, even in challenging locations, and provided excellent service from start to finish.See more

Reviews shaping this summary

MRW did not even attempt to deliver my Amazon Marketplace package to the contracted address, but instead delivered it to a collection point 10+km away without my authorisation or consent. Today t... See more

They claimed that they could not deliver the shipment because no one was at the address. I was home the whole day because of this scheduled delivery and no one rang the doorbell. When I contacted them... See more

They passed 6 days ago to my place, didnt give a phone call, didnt send a message to inform of the delivery coming (after waiting for 4 weeks delay!)and i got informed by temu. Since then xero phone c... See more