I'd not selected the correct Font and never realised until after I'd placed the order. Contacted them straight away, but due to it being after office hours I wasn't able to get a response. First thing... See more
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My 1st Years, DC4 Cheaney Drive, Grange Park Industrial Estate, , NN4 5FB,, Northampton,, United Kingdom
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Reply from My 1st Years
Great product even better personalised plus very quick delivery and a nice freebie 👌

Reply from My 1st Years

Reply from My 1st Years
I received, a jacket a back pack and a dressing gown. All had my little boys name on the back . Amazing.
He hasn’t got them yet but I know he will adore them

Reply from My 1st Years
The personalised grey penguin fleece robe I ordered is lovely and arrived quickly in a free luxury gift box. I was very impressed with the quality of the goods and speed of delivery. This was a gift and the new parents were both delighted. I will be happy to buy from My First Years again and also to recommend them to others.

Reply from My 1st Years
Fantastic experience. Placed an order of items requiring personalisation, and the order was shipped the next day. The pieces were beautiful and presented in a lovely gift box.

Reply from My 1st Years
Lovely item and very good quality. The delivery was very fast.

Reply from My 1st Years

Reply from My 1st Years
I ordered a personalised backpack for a 1st birthday present, it was quick delivery and the item was great, just as described.

Reply from My 1st Years
I’m so happy with this personalised nursery backpack! It’s the perfect size for my 1-year-old starting nursery, and the quality is lovely. The personalisation makes it extra special, and it’s exactly what I was hoping for. Such a cute and practical little bag — highly recommend!

Reply from My 1st Years
Great service. Back pack arrived well packaged in a beautiful keepsake box free of charge.
Bag is excellent high quality and I love it.

Reply from My 1st Years
Brilliant quality, super fast delivery, but I think it’s a bit pricey, especially the delivery fee. It’s understandable that everything in good quality is expensive but most of the the things are toooooo much :)

Reply from My 1st Years
Absolutely love the bag I got for my 2 year old to start nursery. So many choices which is great too. Didn’t have to wait long for the bag, it came super quick. Would recommend.

Reply from My 1st Years
All came as ordered - as I had two separate dressing gowns- one for a boy and one for a girl!

Reply from My 1st Years

Reply from My 1st Years
We have had 5 lots of gifts from My first years for our grandchildren and have always been delighted with the products and quality of the items. We also love that the box they arrive in are great to keep for the children and our eldest grandchild who is 7 still uses his. World definitely recommend this company.

Reply from My 1st Years
I ordered a personalised bean-bag chair for my granddaughter and a Flopsy Bunny toy. The items arrived really quickly and they are beautiful. I am so pleased with my purchase.
There was a slight mix up with a free gift, which didn't arrive straight away but Customer Services were polite and efficient and the issue was resolved with no fuss.
I will definitely use this company again and will recommend them to my friends.

Reply from My 1st Years
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