MyBedFrames Reviews 265

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting the solid construction and appealing finishes of their purchases. Many people also commend the outstanding service, noting the ease of the ordering process and the prompt, efficient delivery. The value for money is frequently mentioned, with consumers appreciating the competitive pricing for such high-quality items. However, some customers experienced minor issues, such as missing parts or slight manufacturing defects that required adjustments. A few people also noted occasional delivery discrepancies, like items being sent to the wrong address, though these situations were generally resolved quickly and without hassle.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many reviewers are pleasantly surprised by the... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speedy and prompt... See more

Quality

Users describe positive interactions with quality. Customers are consistently pleased with the good quality... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the fantastic and excellent... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight the fantastic and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful solid oak ottoman bed ! Very heavy & sturdy ! I love it ! Excellent service & prompt delivery. A bit of feedback; the small black cloth handle supplied, isn’t sufficient or long e... See more

Company replied

Rated 5 out of 5 stars

The bed we ordered was just as we hoped, really good quality wood (scandi style bed frame), very solid and excellent finish / colour. No issues in assembling it, instructions clear and all fittings... See more

Company replied

Rated 5 out of 5 stars

Ordered the EDWARD BED FRAME Thursday evening and it was delivered on Monday! Unfortunately, the Finial knobs were missing from the packaging. I contacted MY BED FRAME and spoke to Nadia and after apo... See more

Company replied

Rated 5 out of 5 stars

I’ve waited until now as I believe it’s best to have some experience of the product before commenting on Trustpilot. It’s now 3 months since delivery and I can say there haven’t been any issues with t... See more

Company replied


Company details

  1. Bed Shop

Written by the company

We offer a huge selection of cheap bed frames, bedsteads, divan bases, mattresses and sofa bed mattresses, saving you up to 60% off the RRPs of many of the products in our range.


Contact info

4.8

Excellent

TrustScore 5 out of 5

265 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Online ordering was easy,the delivery…

Online ordering was easy,the delivery man was helpful and polite.the bed was better than I’d hoped for,it well made and the fabric on the sides of the bed and headboard was of quality material overall I’m extremely happy with my purchase

March 20, 2023
Unprompted review
Rated 5 out of 5 stars

Seamless ordering

Seamless ordering, quick efficient delivery. Product was excellent build quality and all components work very well. High recommended

February 28, 2023
Unprompted review
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Rated 4 out of 5 stars

Good looking and sturdy bed.

Bed exactly as shown and looks good in our spare room. Only problem was with inserting the screws. It took much longer as they were tricky to insert and screw in properly. Mattress very comfortable for an inexpensive one. Loads of room for storage boxes under the bed as well. All in all the bed has a unique look at a very reasonable price.

January 30, 2023
Unprompted review
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Rated 5 out of 5 stars

Great quality, good value.

I was sceptical that I would receive solid oak at the price, but it was beautiful high quality wood. The instructions were simple and easy to follow, in fact I was able to assemble the bed alone even though it said two people were needed. Assembly and instructions were a lot simpler than a well know supplier of Swedish furniture generally provide. I would recommend this company to anyone. Great product, excellent quality.

November 15, 2022
Unprompted review
Rated 4 out of 5 stars

Excellent service

It was easy to order on the website and follow up regarding delivery was excellent.
The delivery drivers were also very helpful

December 3, 2022
Unprompted review
Rated 5 out of 5 stars

Lovely wardrobes just as described

Lovely wardrobes just as described.
Very good quality and stylish. Could’ve been made to fit in the alcove we wanted it for.
But say instructions to put together no problems at all.
Will definitely be using this site again.

November 15, 2022
Unprompted review
Rated 2 out of 5 stars

No delivery / No contact / No excuse !

Ordered Sofa Bed Mattress. No choice of delivery date. Just emailed me a date / no time. I waited in all day .. no show. No phone call.
Next day I had to make contact - was offered refund - I wanted the mattress ! Was delivered today - mattress seems ok!

December 13, 2022
Unprompted review
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Rated 5 out of 5 stars

Highly recommended

Me, my husband and our daughter moved in to our new home. Our daughter needed a new bed, double size and we start looking as we wanted, obviously, the best for her according to our savings. We go through many sites and we suddenly end up with MyBedFrames looking at the most adorable, beautiful and cosy bed made from oak. I admit,that we had our doubts, but OMG...the bed arrived and it was even better than the pictures!!! Driver was so kind helping me out with carrying parcels to our door, when me and my husband unpacked the bed we was thrilled! High quality, beautiful performance and easy to assemble. Even our daughter helped us enjoying the whole process together. Great experience, highly recommended ☺️☺️

December 10, 2022
Unprompted review
Rated 1 out of 5 stars

Failed non existent delivery

Bed frame supposed to arrive today & assured by email that the delivery driver would contact me before delivery. Phoned MyBedFrames this afternoon only to be told the delivery driver attempted delivery this morning, but I was home & no one arrived at my door. MyBedFrames now struggling to get hold of delivery driver for images of an attempted delivery. Poor poor service & my grandson now on a mattress on the floor as no bed base to put the mattress on. I'll give them a couple of days then take this further.

December 5, 2022
Unprompted review
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