Myeotd Reviews 93

TrustScore 4 out of 5

4.1

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Rated 3 out of 5 stars

I had good experience with them before but lately I am very disappointed with them. Placed order on April 3rd, as of April 25, no delivery. I was told that it is a customs clearance delay caused by mi... See more

Company replied

Rated 5 out of 5 stars

i was honestly quite skeptical as I’ve gotten scammed before on another contact lens site. I used the official app and had express shipping with fedex. It arrived on time and the i-dol euroring lens I... See more

Company replied

Rated 5 out of 5 stars

I am so impressed by their customer service they respond in such a timely manner and they're always so helpful. EOTD has amazing quality contacts and they recently made a rewards system, which I'm rea... See more

Company replied

Rated 5 out of 5 stars

I love these colored contacts! They look so pretty and natural, giving my eyes a beautiful, enhanced look without being too dramatic. They’re also super comfortable to wear. The only downside was wa... See more

Company replied


Contact info

4.1

Great

TrustScore 4 out of 5

93 reviews

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Rated 1 out of 5 stars

I never received my package

I never received my package. When I contacted Myeotd about this they told me it was "out of their jurisdiction". What????

April 2, 2022
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Reply from Myeotd

Hello,
We have gone over your order number and have contacted you once again for the missing parcel as an additional investigation was opened on our end and DHL.
Please check your e-mail as we would like to send you a refund/replacement.
Thank you.

Rated 1 out of 5 stars

Contacts

There was minimal communication as to why my package was extremely late.

April 1, 2022
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Reply from Myeotd

Hello,
We deeply aplogize that we did not reach out to you fist as to why your oder was late. We hope to fix this problem to be able to better communicate with our customers in a faster way.
Thank you.

Rated 5 out of 5 stars

Absolutely great

Absolutely great, website was super easy to use and the shipping was super fast. The quality of the contacts are great as well Super comfortable to the eye.

March 31, 2022
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Reply from Myeotd

Hello,
We appreciate your review.
We will do our best to keep providing good services.
Thank you.

Rated 3 out of 5 stars

These are a nice size and pretty

These are a nice size and pretty. My only complaint is that the green does not stay in one place. It moves to the side of my eyes so no one really notices a change in my natural eye color

March 31, 2022
Myeotd logo

Reply from Myeotd

Hello,
We appreciate your honest review.
We hope that we can recommend a better pair of contacts that will satisfy your needs.
Please contact us at info@myeotd.com for any additional inquiries.
Thank you.

Rated 5 out of 5 stars

My new favorite

Many selections for different styles of lenses. My order came fast. Very satisfied

March 10, 2022
Myeotd logo

Reply from Myeotd

Hello,
We are glad to hear that you are loving all of our main services.
We hope you visit us soon.
Thank you.

Rated 1 out of 5 stars
Myeotd logo

Reply from Myeotd

Hello,
We have checked your order and it shows that it was delivered. However, if you did not actually receive your package, please contact us at info@myeotd.com so we can further assist you in finding your package.
Thank you.

Rated 3 out of 5 stars

Not same day shipping

I ordered their same-day shipping lenses but it took a whole week for it to arrive. They didn’t even ship it the same day, not even 2 days. Waited at least 4 processing days and then 4 shipping days. I have a friend who ordered from the same store, they waited 2 weeks. I needed it urgently that’s why I placed an order. Don’t see a reason why they have a whole page dedicates to same-day shipping just to not do so…

March 1, 2022
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Reply from Myeotd

Hello,
We apologize for the confusion as [same day shipping] might not actually take place if your orders has items that are not from the [same day shipping] category.
We have gone over your order and checked that it was delayed one day (korean time), as you changed your order to be all from the [same day shipping] category. However, we do apologize that DHL did take an addional 4days to ship.

We hope you visit us again and for any additional inquiries, pelase do not hesitate to contact us through info@myeotd.com
Thank you.

Rated 5 out of 5 stars

Lightning fast shipping!

I always get my contacts in less than 3 days! Super fast shipping directly from Korea to the US. They have a great selection of really nice, natural, beautiful lenses.

February 10, 2022
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Reply from Myeotd

Hello,
Thank you for your review, we truely appreciate it.
We will do our best to keep providing good products.
Thank you.

Rated 5 out of 5 stars

Love how my contacts always arrive so…

Love how my contacts always arrive so quickly. The quality is fantastic as well definitely will continue to purchase from this site.

February 8, 2022
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Reply from Myeotd

Hello,
We are glad you are satisfied with the quality of our products.
We'll do our best to keep up the fast and precise service.
Thank you.

Rated 5 out of 5 stars

Trust very satisfied

Iam really appreciate EODT because I lost my package and they send exactly same lenses for not charging me anything. Thank you so much and their costumer service is really fast and very helpful. This is 4th time ordered here very fast delivery,too

February 8, 2022
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Reply from Myeotd

Hello,
We appreciate your review!
We'll do our best to provide the best service.
Thank you.

Rated 1 out of 5 stars

It said it would take 1-3 business days…

It said it would take 1-3 business days to arrive. It has been almost 2 weeks and I still haven't gotten my package.

February 2, 2022
Unprompted review
Myeotd logo

Reply from Myeotd

Hello Bona. Sorry for the inconvenience. As we noticed on our website, the shipping has been delayed due to Korean Lunar new year holiday 1/27~2/2 PDT. The shipping has been started from 2/2 PDT and all orders will be shipped sequentially. Thank you for your order and sorry for this delay.

Rated 1 out of 5 stars

This contact lens has caused my eyes to…

This contact lens has caused my eyes to be allergic.

January 9, 2022
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Reply from Myeotd

Hello,
The wellbeing and health of our customers if of utmost importance for our compnay. We deeply apologize that our products have caused you trouble.
If this happens again, please contact us through info@myeotd.com so we can check what went wrong and send you a replacement.
Thank you.

Rated 1 out of 5 stars

I never got my package

I never got my package and they are taking so long to either get me a replacement or refund me.

January 9, 2022
Myeotd logo

Reply from Myeotd

Hello,
We apologize for the inconvenience.
We have checked that the order you made on December [Order #27588] was not correctly delivered to your house.
However, we have already sent a replacement and received a replay from you. If you did not receive your replacement parcel, please contact us at info@myeotd.com so we can further assist you.
Thank you.

Rated 1 out of 5 stars

Haven’t got my order

Haven’t got my order. I cancelled it because they never shipped it to me.

December 20, 2021
Myeotd logo

Reply from Myeotd

Hello,
Once again we deeply apologize for what happened to your order. We will make sure to strengthen our services so no orders are missed.
We hope you visit us again soon so we can compensate for our mistakes.
Thank you.

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